We were welcomed so warmly. The room was beautiful, very clean and elegant. I had a lovely little balcony facing the port. The buffet breakfast was extensive and delcious! The front desk manager was very helpful. I fully recommend this hotel - it's a true 5 * hotel.
From the minute we walked until we left, everyone we interacted with were extremely friendly and welcoming. They made us feel so special. Our room overlooked the port with an amazing view! The breakfast was amazing, our only complaint was we had to rush to catch the ferry therefore could not try all the fantastic dishes available. They opened early for us. The staff at breakfast were extremely friendly. The location of the hotel is near many restaurants and a short walk to the ferry port.
Spent a couple of days here as part of our honeymoon. The room up on the 4th floor had a gorgeous view of the harbour. The staff were all fantastic and friendly, especially Irene at breakfast and Effy at reception. And speaking of breakfast, this was hands down the most varied and delicious hotel breakfast I’ve ever experienced. Genuinely fantastic. There were a few little nitpicks that I think shouldn’t be happening in a 5 star hotel. One of the buttons to flush the toilet didn’t work, the shower was pretty basic, the gym was majorly underwhelming and you had to pay extra to use the sauna and steam room facilities. Room to improve here but at the same time, a comfortable stay and again, lovely staff.
We stayed our last night here because it was close to the airport. This hotel has old-fashioned charm with modern updates. Very attentive staff. Bed was large and comfortable. It states that it is a 5 star hotel, but some things were lacking. The sink easily clogged, there was no place to put your soap, shampoo, etc. in the shower. The bathroom was rather small. It was a bit of a walk to the old town streets and restaurants. The "sea view" room is actually looking out to the ferry/ship port (not the historical port). Probably great for a business traveler, but more like a 4.5 star for us.
I only stayed here for a one night that was a pity. The staff was very friendly and service-minded. The room was spacious and quiet that I prefer for business traveling. A roof bar/restaurant was a nice place to relax and enjoy of the view over the town. But what was the best in the hotel? Absolutely breakfast. Selection was wide and there was an own table for Greek specialities and Greek sweets. It was not just the Greek breakfast but very tasty and good quality.
Conveniently located near the port. Clean and comfortable. Beautiful pool. Friendly and accommodating staff. Best breakfast ever! They had a lot of Greek desserts which was nice. Beautifully designed hotel.
Excellent hotel. Had a room with a view over the harbor. Registration desk staff could not have been more helpful - checked in early and were able to leave our bags which they brought to the room when it was ready. Provided us with a breakfast-to-go for our early morning ferry. Walkable to port, bus station, shops, restaurants and museums.
This is a wonderful hotel, amazing staff, breakfast was the best bit. Lovely rooftop pool. They accommodated us checking in early after a cancelled flight. And allowed us to use the facilities even after we had checked out. Room was very comfortable and lovely. Only negative i can think of was the noise from the bars outside but they closed pretty early and that would not put me off coming back.
Excellent location. Staff was great. Breakfast superb. Close to downtown so you can walk . This time of year is extremely busy so book the room you wish having do not expect free upgrading.Bus to Knossos just next to hotel.
Awesome hotel. We had a sea view room overlooking the harbor and enjoyed the fresh sea air, evening lights and morning sunrise. The room had a super comfortable, kingsize bed, nightly turn down service and wonderful amenities. It was super clean, felt very high end, had. fabulous breakfast and was in a great locations. Easy walking to the Archeological Museum, old Venetian fort, shopping and restaurants. We loved it and high recommend this as an excellent choice.
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