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Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
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1,599 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
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Reviewed yesterday NEWvia mobile

Hospitality was great as well as I was impressed by the remarkable facilities. High regards to Nikolaos Martimianakis who was very kind and helpful all the time !!! I highly recommend Galaxy Hotel for every kind of business events and of course it is a great place to stay near to the center of the city (walkind distance). Furthermore, the...

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Helpful?
1Thank Michael A
Toronto, Canada
Reviewed 5 days ago NEWvia mobile

We stayed two nights. The room was a good size and the bathroom modern but quiet small which did not affect us. The room had a king bed plus a sofa/bed which we used as a table. The sheets and pillows were excellent. We had a very small balcony which we did not use but at least you could open...

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Helpful?
1Thank GlennAndrewToronto
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear valued guest, Thank you very much for leaving such a wonderful review about your stay at the Galaxy hotel Iraklio. We are thrilled to hear that you had a fantastic stay with us and that our servises and facilities fulfilled your expectations. We are very passionate at delivering only the very best service in order to ensure our guests...

Heraklion, Greece
Reviewed 1 week ago

The first thing you notice is how charming and helpful are the staff. They cannot do enough for you. The whole building is immaculate. We chose bed and breakfast. The array on the breakfast tables contains everything you could need. When we arrived I indicated the allocated bedroom was slightly disappointing. Within seconds we were moved to a better room...

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Helpful?
Thank johnramsay735
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Johnramsay735, Thank you for taking the time to share your experience with us and for giving us a perfect rating. We are thrilled to read your great comment, and we 'll be more than happy to share it with the whole Galaxy team. We are happy to hear that you enjoyed the time you spent in your room and...

Hendrik-Ido-Ambacht, Zuid-Holland, Netherlands
Reviewed 1 week ago via mobile

After 2 years visited for the third time Galaxy hotel. Despite the local difficulties the hotel maintain to be very good, excellent service and high standard. The breakfast is amazing good with lots of chooses and healthy things. Just 15 min from the airport and 5 min from historical port and downtown.

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Helpful?
1Thank Arco V
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Arco V, We are deeply elated that we have been your constant hotel of choice when you're in Crete. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Yours sincerely, Nikos Martimianakis - Guest Relations Executive

Essex, UK
Reviewed 1 week ago via mobile

We stayed here for a 7 day break to Crete. We had a delightfully warm welcome to the hotel, the doorman and receptionist couldn't have been lovelier. The reception area is light and airy and check in and out was speedy. No WiFi issues, everything worked well. Nice clean room, modern style decor, very comfortable bed. Bathroom and shower were...

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Helpful?
Thank Generalpuffball
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Generalpuffball, We would like to express our warmest thanks for your outstanding and detailed review. It is really good to know that our efforts bring such satisfaction to our guests. We are delighted to read that you did enjoy every element of your stay and it will be a really big pleasure to share your fantastic comments with our...

Reviewed 2 weeks ago via mobile

Situated at a very convenient spot close to city center. Helpful and polite personnel. Nice and relaxing pool area accessible by the restaurant. Spacious rooms with bath amenities. Fast internet connection. Full minibar. Cons: bad tv reception. No cable tv.

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Helpful?
Thank Dionisios1976
SintijaKeisa, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Dionisios1976, We would like to thank you for staying in Galaxy Hotel Iraklio on your recent stay in Crete. Thank you for your valuable feedback about your time with us. Please be kindly informed that we have cable tv and channels are shown in guest rooms. In case guests wishes to have other channel, which is not in the...

Reviewed 2 weeks ago

The friendliness of the staff at the Galaxy Hotel, Heraklion will make you want to come back! Fabulous food! The breakfasts were extensive! The evening meals were out of this world! The pool area was well laid out and secluded and a good size! Only a ten minute walk from the centre of town!

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Helpful?
Thank David D
SintijaKeisa, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear David D, Thank you for choosing Galaxy Hotel Iraklio for your recent stay in Crete! We are honored to hear your nice words towards our friendly staff, amazing food and relaxing pool. We try hard every day to offer our guests unforgettable experience and thank you very much for sharing it with us. Looking forward to welcoming you again...

Brighton, United Kingdom
Reviewed 3 weeks ago

I booked a 4 night city break with Easyjet, it included B&B at the Galaxy Hotel in Heraklion. The hotel is in a nice central location, 7 mins walk to the town centre, its very modern, clean and the staff are friendly and helpful. The breakfast is great, loads of choice, hot and cold, you wont need to bother about...

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Helpful?
1Thank pedrogroves
SintijaKeisa, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear pedrogroves, We would like to thank you for choosing Galaxy Hotel Iraklio for your recent stay in Crete. It was our pleasure to have you as our guest and we really appreciate your kind words towards our modern hotel, cleanliness, helpful staff and wonderful breakfast. We are glad to hear that you enjoyed your stay and found a city...

Oakland, California
Reviewed 4 weeks ago via mobile

We enjoyed our 4 nights here and found the hotel to be very well appointed. The staff was really excellent in being responsive to our requests, as well as gracious and friendly. We had the triple room, which was a little tight but not terribly so. Nice to get some English language tv to veg out to. Very good wifi....

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Helpful?
1Thank Mark D
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Mark D, Thank you for choosing Galaxy hotel for your recent stay in Crete! It has absolutely been our pleasure to have you as our guest. We sincerely appreciate your valuable time in sharing your experience in great details and providing valid feedbacks. We are grateful to learn that our service met your needs & expectation and you enjoyed...

Athens, Greece
Reviewed 4 weeks ago via mobile

This 5 star city hotel offers genuine Cretan hospitality although is far away from being a small, boutique hotel. Professional yet extremely friendly and polite personnel, hocontributes to that experience as they are always willing to help/serve without being annoying or careless. Situated in a walking distance from the city center (yet not a few steps away) with an easy...

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Helpful?
Thank nrenven
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Thank you for providing us with your review of our property! We are delighted to learn that you enjoyed a pleasant stay with us, enjoying our convenient location to the heart of Heraklion as well as our services & facilities. We appreciate you taking the time to leave us with your feedback and hope to have the pleasure of welcoming...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: ₹ 5,117 - ₹ 10,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Heraklion, Crete
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel Iraklio staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No complaints about any room”
johnramsay735, 21 Apr 2017 | Read review
“Rooms overlooking pool are quieter!”
daviddV2192QT, 8 Apr 2017 | Read review
“If you have more luggage than a handbag, the room is not enough for 2 people.”
Kriszta5, 29 Mar 2017 | Read review
“VIEW TO THE swimming pool”
dimitristsipras, 25 Feb 2017 | Read review
“Executive rooms if staying more than a couple of days”
sparty328, 12 Feb 2017 | Read review
5 of 5