We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
11 Eleftherias Square, Heraklion, Crete 71201 Greece
E-mail hotel
Hotel direct offer!Book on our website and save!
Expedia.com
Hotels.com
Booking.com
Orbitz.com
Travelocity
eDreams
View all 10 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (330)
Room & Suite (207)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Capsis Astoria Heraklion
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 56 hotels in Heraklion
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Heraklion, Capsis Astoria Heraklion Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Capsis Astoria Heraklion Hotel makes it easy to enjoy the best of Heraklion.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Capsis Astoria Heraklion Hotel features room service, a rooftop terrace, and a concierge, to help make your stay more enjoyable. The property also boasts a rooftop pool and breakfast.

While staying at Capsis Astoria Heraklion Hotel, visitors can check out Agios Titos Church (0.2 mi) and 25th of August Street (0.2 mi), some of Heraklion's top attractions.

If you’re looking for an Italian restaurant, consider a visit to Pecora Nera, Via Pastarella, or Silfio Pizza, which are all conveniently located a short distance from Capsis Astoria Heraklion Hotel.

If you are interested in exploring Heraklion, check out a marina, such as Old Venetian Harbor.

Whether you’re travelling for business, pleasure or both, Capsis Astoria Heraklion Hotel is sure to make your visit to Heraklion one worth remembering.

Read more
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Free breakfast
Highchairs available
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish, German, Greek and 1 more
Hotel links
Special Offer:Book on our website and save!
1085Reviews16Q+A100Room tips
Traveller rating
  • 346
  • 463
  • 177
  • 60
  • 39
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Maria Y wrote a review 2 Jul
Los Angeles, California12 contributions1 helpful vote
+1
I love this hotel in the center of everything! It is right next door to the Archeological Museum. 10 to 15 minutes from the airport. Fantastic people working there are ready to help in any way they can. Beautiful breakfast buffet included with your stay! Great restaurant to eat at if you are tired and don't feel like venturing out after a long day of sightseeing. The rooftop pool is amazing! As you can see in my photos! You can walk to the harbor easily to check out the Kastro! There is so much to discover and see in walking distance from the Hotel. I highly recommend it to all who need a comfortable, centrally located place to stay! Oh, there are also Taxi, bus and Car Rental places nearby if you need them! Great shopping and landmarks all within walking distance!
Read more
Date of stay: June 2022Trip type: Travelled solo
Helpful
Share
Thodoris T wrote a review Jul 2021
Chania Town, Greece7 contributions1 helpful vote
+1
Hotel's Favourite
We arrived at the hotel, on a busy Saturday afternoon, when all the square is filled with young local people going out. The streets where crowded with people and vehicles since the hotel is located right in the city centre. However as soon as we passed the hotel doors, our experience was completely stress free, since our car was picked up by the hotel staff, and everyone in the hotel strived to make our stay ever more pleasant and comfortable. Being a family with small children, they helped us prepare our childerns milk and they provided us with extra bottles of water, free of charge. We stayed at the junior suite, a very well designed and spacious suite, with custom made modern furniture and a comfortable bed. There was plenty of space to enjoy our take out food there, and we also had a pleasant sea view at the north, along with the view of all the departing planes from the airport which enthused our kids. Having such a wonderful time we decided to stay for another day, and after seeing the Museum which is right across the street from the hotel, we enjoyed the pool at the teracce, which is an oasis right in the middle of the city. We left with the most pleasant memories, having been treated like royalty, from a professional and kind hotel staff. We will certainly revisit this hotel when we can!
Read more
Date of stay: June 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 9 Aug 2021
Dear thodorist918, Thank you for your trust to our property and for the time taken to review us. We are overwhelmed with your comments! Please note that we always try for the best in order to offer our valuable guests the stay experience they expect. Once this is accomplished, we are thrilled, we are even happier though to see it written on a public reviews' page. Please trust our word, this is the best prise for our team. Thank you sincerely once again, much appreciated. Please do not hesitate to visit us again, hoping before our little friends will grow much older! Ou warm regards to all your family!
Read more
Julie S wrote a review Jun 2022
3 contributions
First off, some of the reviews of this hotel are true: The elevators are small. It's a European hotel, folks. The rooms are not huge. It's a European hotel, folks. The breakfast buffet doesn't look like an American breakfast. It's a European hotel, folks. The excellent location more than makes up for this because these are conditions you'll find throughout your travels. But I had to give this hotel three stars for the bed. It was so hard, it hurt to sit on. Sleeping was like trying to get cozy on a surgery table. I bet there's marble out there with more give than my bed. So after not sleeping for three nights and popping Aleve every morning to help me unbend my aching muscles, this became an actual problem. Still, the location is very, very nice!
Read more
Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Share
P E wrote a review Apr 2022
Athens, Greece10 contributions4 helpful votes
It's fine for a business trip. The location is very central, the rooms are clean and comfortable, the roof top bar is pleasant and the staff is very friendly and accommodating. All decently priced. Overall, good value for many.
Read more
Date of stay: March 2022Trip type: Travelled on business
Helpful
Share
PeripateticJohn wrote a review Dec 2021
Athens, Greece98 contributions111 helpful votes
Stayed here for one night in December 2017 as I had business the next morning. Fine for a business trip, good breakfast, nothing particularly memorable other than the excellent location right on the central square.
Read more
Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Christine S wrote a review Aug 2021
Athens, Greece3 contributions1 helpful vote
Liked the room and roof top bar. The reception was far from our bedroom. The location is ideal for those who want to be in the centre. City lifestyle is what this hotel has to offer. Cafes, restaurants and busy shops surround this hotel and a big square right outside.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 9 Aug 2021
Dear Christinnemm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we totally agree with the comments on our property, indeed Capsis Astoria is considered a nest that welcomes city travellers and holiday makers of Heraklion, with excellent location and service. We trully hope to see you again very soon. Warm regards,
Read more
unebelgedansle59 wrote a review Jul 2021
Lille, France7 contributions2 helpful votes
The rooms are confortable, the swimming pool is a plus and the staff is really friendly, helping you with everything: go there no hesitation! Late check out is possible for a fair price... What else?!
Read more
Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 9 Aug 2021
Dear unebelgedansle59, We are thrilled to receive such a positive review and rating, it is the best reward for our team who seeks to please you every day!We hope to see you again very soon, take care and stay safe! Sincerely,
Read more
RBST wrote a review Jul 2021
Hindhead, United Kingdom13 contributions6 helpful votes
Have stayed here several times now and this time I was particularly impressed by how well the staff were following Covid precautions. As usual the breakfasts were excellent and the roof top pool useful as it's quite a way out of Heraklion before you get to the nearest beach.
Read more
Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 9 Aug 2021
Dear RBST, Thank you for the great review of our hotel! We are glad that you appreciated the relaxing rooftop area of our property, the cleaning standards and our fantastic location! We soon hope to have the honor to welcome you back to Capsis Astoria! Warm regards,
Read more
amfitryon wrote a review Jun 2021
Piraeus, Greece199 contributions122 helpful votes
This old,but almost totally renovated hotel,in the heart of Heraclion city,has only advantages.Exactly opposites,is the famous archeological museum of Creta.From port or the airport,there is the bus station outside the door (10€ the taxi or 1,10€ the bus ticket).In the same bus stop,also for Knossos,Amoudara (the swimming area of the city).From this hotel start the gorgeous old city,vibrant day and night !Is a big hotel,with large rooms,well equipment,all with balconies,there is nice rooftop pool with all day bar and night restaurant and also cafe-restaurant on ground floor.The breakfast is enough good,the most important is the big variety of fresh fruit.And,the most important,all the people of the hotel are kinds,smilings and very helpful.I had early arrival (about 9 the morning) and they offer me gratis the breakfast and the room !!! This is HOSPITALITY. Thanks a lot. I forgot the most important,the price : Very convenient for a central 4star hotel.This period about 70€ the outside double room with breakfast...
Read more
Date of stay: June 2021Trip type: Travelled with friends
3 Helpful votes
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 14 Jun 2021
Dear amfitryon, Thank you sincerely for choosing us for your stay in Heraklion! We are thrilled to receive such an excellent and detailled review regarding your staying experience. Our team is greatful, as we daily strive to offer to our guests an unforgettable stay, so your warm comments are the best reward! We trully hope to maintain our service excellence and welcome you back as soon as possible. Have an excellent ahead and stay safe! Warm regards,
Read more
SammieV wrote a review Feb 2021
34 contributions28 helpful votes
Had a one night stay including day use in the "nicest" suite they had available. The receptionist on the night we went to have a look and book the room was extremely polite and attentive. During our stay all the staff were nice, and I must say, the room service was great! Really quick and polite young man. So why the bad rating? During the middle of a pandemic we found a piece of popcorn on our bathroom floor. Not dust, a whole piece of food. If something as simple as the sweeping and mopping can't be done correctly, it makes you wonder what else hasn't been properly cleaned. And that is exactly what I said to the receptionist (not the same as the first one) when we were checking out and his reply was "are you sure YOU didn't eat any popcorn?" Seriously?? Anyway, the balcony also wasn't very clean and the TV was so annoying to use, we couldn't even get it to play music without connecting it to our mobile data as it kept glitching when connected to the Wi-Fi. Seems like they would invest in anything more than the cheapest TV available in the superior suite.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Share
Response from Chasapidou Evgenia, General Manager at Capsis Astoria Heraklion
Responded 9 Aug 2021
Dear Nadia M, Thank you sincerely for your trust to our property and your very kind comments. We are happy you found so many positive aspects during your stay experience. Allow us though to declare our surprise regarding the pop-corn issue: we have investigated what happened the next day you had the genteelness to refer to the problem and you have admitted that you indeed had some pop-corn consumed in your room, as our maid reminded you that she has withdraw empty package of this product from your bathroom bin. As per the TV, we are also thankful for your remarks, as soon as you have informed us we have bought new apparel for this specific suite, so once again thank you for letting us know. We look forwards welcoming again! Take care and stay safe.
Read more
Previous
123456
PRICE RANGE
$70 - $123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel astoria capsis, astoria capsis heraklion
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
131
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Capsis Astoria Heraklion
Which popular attractions are close to Capsis Astoria Heraklion?
Nearby attractions include EscapeRooms.gr (0.2 km), Kotsanas Museum (0.3 km), and Irida Family Workshop (0.04 km).
What are some of the property amenities at Capsis Astoria Heraklion?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Capsis Astoria Heraklion?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Capsis Astoria Heraklion?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Capsis Astoria Heraklion?
Yes, free public parking nearby and paid private parking nearby are available to guests.
What are some restaurants close to Capsis Astoria Heraklion?
Conveniently located restaurants include Avli, Ntoré Gastronomy & Symposia, and ML Espresso Bar.
Are there opportunities to exercise at Capsis Astoria Heraklion?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Capsis Astoria Heraklion?
Yes, dry cleaning and laundry service are offered to guests.
Does Capsis Astoria Heraklion offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Capsis Astoria Heraklion?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Greek.
Are there any historical sites close to Capsis Astoria Heraklion?
Many travellers enjoy visiting The Palace of Knossos (4.8 km), Castello del Molo (Koules) (0.7 km), and Venetian Walls and Tomb of Nikos Kazantzakis (0.8 km).