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    Santa Marina Hotel

    4 R.Kapetanaki street, Agios Nikolaos, Crete 72 100, Greece
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    24/12/2017 25/12/2017
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    Traveller (526)
    Room & Suite (191)
    Pool & Beach (88)
    Overview
    • Excellent39%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible7%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Concierge
    Wheelchair Access
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (672)
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    1 - 5 of 290 reviews

    Reviewed 4 November 2017

    Our second visit to the lovely Ag Nik this year but first stay at the Santa Marina which is a good 3* no frills hotel in a brilliant location for the beach, town, port etc. The hotel is on a busy road but we requested,...More

    1  Thank SandlesLondon
    Response from CosmhotelAM, Management Team at Santa Marina HotelResponded 2 weeks ago

    Dear guests, First of all, we would like to thank you for taking the time to review our hotel. Santa Marina hotel's location is ideal as it is very close to the beach and the city center, and a short walk away from the famous...More

    Reviewed 26 October 2017

    Stayed three nights, with party of 20 friends. Not a good experience, although hotel is well-located. I had to change my room, as the first one was dirty, with very grimy, dated bathroom fittings. Rooms are set on galleries round a grandiose 70s Soviet -...More

    1  Thank spoilsport2013
    Response from CosmhotelAM, Management Team at Santa Marina HotelResponded 2 weeks ago

    Dear guests, First of all, we would like to thank you for taking the time to review our hotel. We hold our guests comments in high regard, as through your opinion we can make our hotel and services better. Indeed, although CosmHotel is a fairly...More

    Reviewed 22 October 2017 via mobile

    Stayed here as 2 couples. We were in main hotel. Its in a great location, close to beach and town. Hotel had good and bad points. Pool area was clean and well managed. Room was clean but dated. Bed was comfortable and slept well. Food...More

    Thank John827132
    Response from CosmhotelAM, Management Team at Santa Marina HotelResponded 2 weeks ago

    Dear guests, First of all, we would like to thank you for taking the time to review our hotel. Santa Marina hotel's location is ideal as it is very close to the beach and the city center, and a short walk away from the famous...More

    Reviewed 22 October 2017

    I stayed for a week in October should have been 2 but came home early not hotels fault really. Ifound the room very noisy had to keep shutter accross all the time i thought this hotel was in a slightly quieter location traffic is constant....More

    Thank Pauline S
    Response from CosmhotelAM, Management Team at Santa Marina HotelResponded 2 weeks ago

    Dear guests, Thank you for taking the time to share your experiences with us. We are glad that in general you enjoyed our hotel and the problems mentioned are easily solved. Regarding the quietness of our rooms, indeed there are city sound as we in...More

    Reviewed 19 October 2017 via mobile

    The property is beautiful, very nicely designed, luxurious, great restaurants, wonderful beach and suites to die for. Our pool and view were also incredible. The problem is the service. Truly and completely disappointing. The lobby and restaurant service was great and the general manager did...More

    Thank Navigaytion
    Response from CosmhotelAM, Management Team at Santa Marina HotelResponded 2 weeks ago

    Dear guests, First of all thank you for taking the time to review our hotel and share your experiences with us. We are sorry for all the trouble you had been through, and we are sorry that we didn't provide the level of service you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Beachfront
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 34 - US$ 119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Agios Nikolaos
    • #11 On the Beach Hotel in Agios Nikolaos
    • #18 Family Hotel in Agios Nikolaos
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Priceline, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA, Booking.com, Cancelon and HotelQuickly so you can book your Santa Marina Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Lasithi Prefecture >
    • Agios Nikolaos
    • Also Known As
    • Santa Marina Agios Nikolaos ,
    • Santa Marina Hotel Crete ,
    • Santa Marina Hotel Agios Nikolaos, Crete
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    Traveller (526)
    Room & Suite (191)
    Pool & Beach (88)
    Dining (80)
    Hotel & Grounds (412)
    Bathroom (20)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Pauline S
    19 September 2017|
    Answer
    Response from Wayne T | Reviewed this property |
    There is absolutely nothing at all like that near this hotel, you will probably need to look elsewhere. Personally I would never stay in this hotel again because of my previous experience here, if you haven't booked then I... More
    0
    Votes
    Birmingham2016
    20 July 2017|
    AnswerShow all 3 answers
    Response from Wayne T | Reviewed this property |
    You will probably just get an excuse from the manager of the hotel and nothing actually gets done about any concerns you raise, always just excuses.
    1
    Vote
    Room Tips
    "Room 448 on the fourth floor was quiet"
    Read review
    "Poor accessibility for elderly, disabled. Ask to see your room first, before checking in."
    Read review
    "Don't go disappointed"
    Read review
    "The best rooms are in the new building"
    Read review
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