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Anissaras, Hersonissos, Crete 70014 Greece
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2103)
Pool & Beach (384)
Room & Suite (303)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 24/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 11 hotels in Anissaras
Location
Cleanliness
Service
Value
Welcome to Serita Beach Hotel in Crete, Greece Serita Beach Hotel is a luxurious 5 star hotel for beautiful all inclusive holidays in Crete. The Serita Beach Hotel is located on the beach in the picturesque and uncommercialised resort of Anissaras. The Hotel is painted in bright pastel colours and offers everything you need for a relaxing holiday experience.
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Property amenities
Free parking
Free internet
Saltwater pool
Free breakfast
Beach
Tennis court
Babysitting
Children's playground
Pool / beach towels
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Poolside bar
Water sport equipment rentals
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Car hire
Taxi service
Facial treatments
Massage
Baggage storage
Chapel / shrine
Concierge
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Electric kettle
Cable / satellite TV
Complimentary toiletries
Housekeeping
Private balcony
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Russian, German and 1 more
2211Reviews310Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Sayeh S wrote a review Yesterday
1 contribution1 helpful vote
I think the staff is doing a great job to make customers feel welcome. We liked the Mini club, the food and I can especially recommend the Spa here. Viktoria, Ioanna and Helena are friendly and professional. Not to forget Alexandra who managed the treatments so well. Thumbs up! S. Sopczak
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Date of stay: July 2022
Value
Service
Sleep Quality
1 Helpful vote
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Rob S wrote a review 4 Jul
Hertfordshire, England16 contributions48 helpful votes
My wife and I have just returned from a 2 week stay and had a really nice stay. We booked a bungalow room so were a bit surprised to find we were on the ground floor of a 2 story building, with another room above us so not a bungalow at all. That said, it was a decent enough room overlooking the sea so had fantastic sunset views each night. There's 2 nice pool areas and we spent our time by the smaller of the 2 main pools. On our 1st morning we were up around 07.30 and there was only a few sunbeds available with the rest having towels laid out, albeit there was only about 6 people actually using them. To the hotels credit, that day they hand delivered notes to each room to say any unattended towels left on sunbeds between 9pm - 8am would be removed, and sure enough, each morning a member of staff monitored and removed towels where necessary. There was never a problem after that. The food overall is pretty good, standard all-inclusive fare. There were only a couple of times during our stay where we didn't fancy anything on offer so went to one of the local restaurants instead, Mylos, where we had dinner and drinks for under €30 We only tried one of the speciality restaurants, the Italian, and it rather put us off. We had a 3 course meal each and were in and out in about 20 minutes which wasn't the sort of experience we were looking for. Literally, the main course was put in front of us within 20s of the starter plate being removed. My wife had lasagne which looked like a Findus ready meal had been dropped on the plate, no garnish, nothing, so we didn't bother after that. The Creperie is really very good, fresh crepes, amazing patisserie and ice cream, open until midnight. The hotdogs and souvlaki served at the pool bar were also very good. The staff are all very friendly and helpful although we did find service was a little slow on some occasions but nothing that spoilt the holiday. Special mention to Sakis in the pool bar, the guy's a legend. Always happy and chirpy, lightning fast service and seems to be able to get by in every language known to man! A few minor points to bear in mind: - There are no flannels in the bathroom so take them with you if you need to; - The water from the showers is warm at best, don't be expecting a hot shower (although why would you when it's 30c?); - The electricity in the room relies on the magnetic key fob being in the holder so you can't charge anything in the room unless you're in there, as soon as you remove the fob the power cuts off; - The hotel is predominantly German and French so if you like to have the TV on while you're getting ready, the only English language channels are news ones; - Changing beach towels is a challenge. We were advised to leave them on the bathroom floor and the maid would change them but given we were out by 08.30 and the maid didn't come until early afternoon that didn't work (and when we did see her she never had beach towels on her cart). The hotel needs to set up stations where you can change them but I'd guess it's something to do with reducing the amount of towel washing needed. In summary, a decent hotel and we had a very nice time. Would we recommend the hotel? Sure, you'll have a good time. Would we go back? No, but in 36 years of travel we've only ever been to 1 hotel more than once so it's nothing against this hotel.
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Date of stay: June 2022
Rooms
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Service
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Lynne Woodcock wrote a review Jun 2022
Rochdale, United Kingdom27 contributions18 helpful votes
Excellent hotel, incredible food, fantastic room with sea view and staff that couldn't do enough for you, so what more could you want? Specialist restaurants were particularly good and no extra charge.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Don't know enough about the other rooms to comment, sorry. Ours was excellent.
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1 Helpful vote
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summer wrote a review Jun 2022
1 contribution1 helpful vote
i had such a good holiday here i want to book again , the staff were amazing and the animation team did amazing shows. there is a shop in the hotel that you can go to and the woman that works in there is amazing and so kind. the food was really good and the staff are just really nice in general. i was normally at the main pool (which is quite loud) so the animation team (especially matteo who is very nice) would ask my family to come and play some games in the pool. this holiday was one of my favourites by far so thank you :)
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Date of stay: June 2022Trip type: Travelled with family
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 1 week ago
Dear summer, We are excited to hear that we are part of your most favourite holidays! Our team works hard to make sure all our guests have a wonderful experience. Nothing makes us happier than knowing that we were able to exceed all of your expectations. We are counting you as a part of Serita Beach Family. Best regards, The Hotel Management
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Zota A wrote a review Jun 2022
Brasov, Romania5 contributions
We spend a great week în Serita Beach. Good acomodation, good food, great service in a la carte restaurants and very good entertainment team. Also, my to daughters were very pleased with the all team from Mini Club, but especialy Andreea who was very careful and entertaining.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 1 week ago
Dear Zota, Your great words about the rooms, the food, the service and the entertainment team are a great praise for us. We are also especially thankful for your comments about the Mini Club, it is important to us to offer a pleasant and fun atmosphere for the kids. We do hope to have the opportunity to welcome you back. Best regards, The Hotel Management
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Martin04041991 wrote a review Jun 2022
Axams, Austria1 contribution1 helpful vote
Today we were able to experience the spa service in the hotel and have received a “calm sea” massage by Alexandra & Konstantina. The girls were super nice, very sympathetic, they explained us the possible treatments in detail and offered us a lot of flexibility to define the service we wanted. This was great as my pregnant wife first had some concerns but then felt in great hands of the very professional staff. The spa rooms were great for us as a couple and were super relaxing. We were able to be in the same room together and were able to fully enjoy everything. All together a great experience at a great price! We can fully recommend it! Best greetings, Tatjana & Martin
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 2 weeks ago
Dear Tatjana & Martin, Thank you for choosing to stay at the Serita Beach Hotel and spend your holidays with us. Thank you also for taking the time to review the spa services and shared with us your nice experience. Best regards, The Hotel Management
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יוסי מ wrote a review Jun 2022
Tiberias, HaZafon, Israel55 contributions29 helpful votes
+1
Thank you for the service and personal attention. Excellent hotel and services. We received service and personal treatment from Maria, special thanks to Maria Deputy General Manager! Special thanks to Panagiotis Great location, great service Well done
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Date of stay: June 2022
Location
Cleanliness
Service
1 Helpful vote
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 2 weeks ago
Dear O3977JX_, Thank you for posting your review following your recent stay with us. We are all pleased to read that you had a wonderful stay with us and that our valuable team looked after you so well. At A Hotels we strive to provide a unique experience to our guests, therefore your opinion is very important. Best regards, The Hotel Management
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Bram wrote a review Jun 2022
1 contribution2 helpful votes
I’ve had a very nice experience staying in this hotel. the workers are very friendly and service is great. The quality and variety of the products is also very good. I’ve also had the pleasure of receiving a full body massage and I’ve never felt more relaxed. They even gave me a little gift afterwards.
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Date of stay: June 2022Trip type: Travelled with friends
2 Helpful votes
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 2 weeks ago
Dear Bram, It pleases us to hear that you had such an experience with the service and the hotel’s staff. We hope to welcome you again in our Hotel, at your future visits to Greece. Best regards, The Hotel Management
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cathbach50 wrote a review Jun 2022
Caernarfon, United Kingdom9 contributions3 helpful votes
Just back from Serrita Beach Hotel after a lovely week From the moment we were greeted by reception staff with a refreshing glass of lemon juice and Turkish Delight to the day we left , we didn’t have any negative comments about the place Staff were lovely especially Vassos, Imen and the dining room staff We had a lovely relaxing massage at the spa , mine was done by Christina The on site shop kept tempting us back Food was excellent, a vast choice in the buffet and plenty of it The three on site restaurants are worth a visit The grounds and hotel are clean and tidy, fridges in the rooms were re stocked daily with soft drinks Our rooms were a little away from the main hotel and a few steps from the quieter of the two pools The nearby beach is very rocky and not a sandy beach but still able to have a relax on the loungers Nice walk along the front , small bars and few shops Not far by taxi to the town of Herossinos for more shops Really enjoyed our visit to this fabulous hotel
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Date of stay: June 2022Trip type: Travelled with friends
3 Helpful votes
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 2 weeks ago
Dear cathbach50, Thank you for your superb review. We are grateful for your wonderful comments, which motivate us to continue our efforts and offer to all our guests an excellent experience. We hope that you may enjoy another stay when traveling again to Crete. Best regards, The Hotel Management
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Phil Buxton wrote a review Jun 2022
4 contributions4 helpful votes
The girlfriend and myself have just come back from the best week away ever @seritabeachhotel. The hotel was very, very clean. Our room was exactly as shown on the photo. A typical Greek hotel. The hotel situated on the beach if you didnt fancy the 3 pools. The food was excellent everyday, at least 5 meat and fish choices, huge selection of pastas, veg and salad. Fruit and dessert bar is a must. The bars serve good local beer and spirits, the staff were amazing Sakis(pool bar) and Maria(main bar evenings) were fantastic. The animation team if you wanted it, held events throughout the day and held a big event each night with good crowd participation. Overall the weeks chillout break was amazing.
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Date of stay: June 2022Trip type: Travelled as a couple
3 Helpful votes
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Response from Hotel Manager, Γενικός Διευθυντής at Serita Beach Hotel
Responded 2 weeks ago
Dear pbucko78, The fact that you had the best week ever in our hotel is an excellent confirmation of our efforts. We cannot thank you enough for this comment! We are looking forward to welcoming you again and make sure that you will have more nice memories of us. Best regards, The Hotel Management
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PRICE RANGE
$103 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel serita beach, serita beach resort, serita beach crete, serita beach hotel crete
FORMERLY KNOWN AS
Mitsis Serita Beach Hotel
LOCATION
GreeceCreteHeraklion PrefectureHersonissosAnissaras
NUMBER OF ROOMS
276
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Frequently Asked Questions about Serita Beach Hotel
Which popular attractions are close to Serita Beach Hotel?
Nearby attractions include Luxurious Furs (1.8 km), Central Bar ( formerly Sports Cafe Central) (4.3 km), and Buggy Safari Motoxperience (2.9 km).
What are some of the property amenities at Serita Beach Hotel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Serita Beach Hotel?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Serita Beach Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serita Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Serita Beach Hotel?
Conveniently located restaurants include Taverna Harakas, Sofas Taverna, and Spyros Taverna.
Are there opportunities to exercise at Serita Beach Hotel?
Yes, guests have access to a saltwater pool during their stay.
Are any cleaning services offered at Serita Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Serita Beach Hotel?
The staff speaks multiple languages, including English, French, German, Russian, and Greek.
Are there any historical sites close to Serita Beach Hotel?
Many travellers enjoy visiting Megali Vrisi (Great Fountain) (14.9 km).
Does Serita Beach Hotel have any great views?
Yes, guests often enjoy the ocean view available here.