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Boat Lagoon Resort, Phuket

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22/1 Moo 2 Thepkasattri Rd, Koh Kaew, Phuket Town, Phuket 83000 Thailand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (183)
Room & Suite (100)
Dining (15)

About

#1 of 6 hotels in Koh Kaew
Location
Cleanliness
Service
Value

Looking for a place to stay in Koh Kaew? Then look no further than Boat Lagoon Resort, Phuket, a family-friendly hotel that brings the best of Koh Kaew to your doorstep.

Free wifi is offered to guests, and rooms at Boat Lagoon Resort, Phuket offer air conditioning.

During your stay, take advantage of some of the amenities offered, including room service. Guests of Phuket Boat Lagoon Hotel are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

During your visit, be sure to check out a popular Koh Kaew shrimp restaurant such as Laem Hin Seafood, which is a short distance from Boat Lagoon Resort, Phuket.

There is no shortage of things to do in the area: explore popular marinas such as Royal Phuket Marina.

We’re sure you’ll enjoy your stay at Boat Lagoon Resort, Phuket as you experience everything Koh Kaew has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Airport transportation
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
12Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
162Reviews5Q+A25Room tips
Traveller rating
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Shap1957 wrote a review Mar 2020
Mississauga, Canada21 contributions49 helpful votes
We booked this vacation in January and we came on March 11 and we wanted to stay until March 15. When we got into the lobby at approximately 5 o’clock on Wednesday I noticed that there was nobody inside I understand the coronavirus is around. I look to my right and I noticed the swimming pool When I entered the hotel the swimming pool was not in use it was out of commission which was a very big part why I booked this hotel. When I was talking to the front The staff that night it was very difficult because they did not speak English very well at all. I asked him to find my reservations that I had confirmation on my phone. They could not find my reservation at all and they told me I can stay for two nights only. The third night they would have to move me to another room which I declined. The following day someone called me in the middle of the night to tell me that they canceled my reservation but I can stay as long as I wanted which we stayed for five days. At first they were going to charge us for breakfast but with my previous reservation the breakfast was included and they solve our problem. The Internet in the room was very very bad all five days. I found out that the front desk does not have Internet so that is why they did not receive my first reservations for five days.Each morning I had to be shuttled over to the other pool which was about five minutes away and bring my own towels from the first hotel. At the pool the service was unbelievable bad no one ever came up to us and asked us if we want to drink or anything the staff was lazy and did not once in five days come around and asked us if we want to drink or something to eat. When I was leaving that pool I had to call the other hotel to pick me up as the person behind the bar the gentleman handed me the telephone and I told me to speak to the other hotel to pick me up.How lazy can you be. All day the only thing they do is sit around the bar on a chair and watch TV and listen to music I like that job too. I ordered a taxi to go down to Phuket city they charge me $700 Phuket dollars and on the way back I paid 600 Phuket dollars. Why does the hotel have to make 100 bucks which is equal to about five dollars for doing nothing when the hotel is at 20% full. Well this is my third time in Phuket and my second time staying in this resort which would be my last time I will be staying here. I understand the coronavirus has taken a toll but we still paid full price for our room and we expect same service each and every day. I hope you read my comments and take it for iwhat it’s worth and I hope when this coronavirus is done we all can enjoy this hotel better than I did. Mike Shapiro from Canada
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 16 Mar 2020
Dear Valued Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. We are sorry you were unhappy. Please accepted our apologies for misunderstanding about your reservation and any inconvenience. we would like to inform you our future planning as follow; Before our swimming pool ready at 1st of May 2020, we will more co-operate with Royal Karma(alternate pool that we now used) to take a good care of our clients. We are planning for more English training to our staffs for better communication in the future. Also, we are now planning to change our internet system. Whenever it ready we believe our internet is able to raise the level of customer satisfaction. We hope that, we may have another chance to service you again next time in the future. Kind Regards, Resort Management Team
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Kari1957 wrote a review Feb 2020
Oslo, Norway90 contributions78 helpful votes
+1
We have been in Boat Lagoon for almost a week now. This was a week that we bought through Interval International. I did a lot of research on Tripadvisor before this trip, and the reviews were pretty mixed; from really terrible to excellent. We were prepared for the worst, but have really been positively surprised! We are not in the hotel, but in an apartment situated in the buildings by the marina. The apartment # 624) is huge, about 85 square meters, has a terrace of about 15 m2 ( no table or chairs outside though, why is that????) and has comfortable seating inside, although the bed is pretty hard. The kitchen is really limited, basically two cups, saucers, side-plates and dinner-plates. With 2, knives forks and spoons in the drawer. Two saucepans, an oven, a microwave and two hobs, but no equipment to do the cooking, not even a can opener or a bottle opener! Why? When there is so much space that bowls etc could be placed in?? However, it was manageable for just the two of us, as long as there are restaurants around, which there are plenty.. The area around here consists of mainly timeshare properties ( Karma resorts) and is is very un- Thai, it’s more reminiscent of a Caribbean resort, which seems a bit weird. There are about 12 restaurants within easy walking distance, everything from Indian, to French, and of course Thai! What is a shame is that nearly all the restaurants are empty, due to the corona virus. We walked passed 9 restaurants this evening, and counted 14 guests in total, and five of the restaurants were completely empty. Apparently this area is normally packed with Chinese people, and of course they are not allowed to travel. Great for us, as we have the pool to ourselves, but not so good for the business here, one restaurant owner was saying that they are down by more than 60 %! The pool at Boat Lagoon Resort closed during our stay; I really feel that we should have been informed before our arrivals, as there is no beach nearby. Although we have the possibility of using another pool, the space is very limited with with about 9 sun beds and 3 daybeds for the whole Boat Lagoon AND the Karma resort!!!I certainly hope that when the pool is re- opened, there will be more beds poolside, as there were definitely not enough sun beds, but loads of space in which to put them! Our apartment was right above the best and cheapest restaurant on the marina; TheDock A cafe. This restaurant is absolutely worth a visit! The real downside of this apartment was the smell of sewage and the dreadful smell of rubbish burning at night. No idea where it came from, but it was awful in the very early morning, and I lost sleep because of it. All in all an ok stay, but not a place we would come to again.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 2 Mar 2020
Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to pinpoint our weakness. We will work harder improve our services even better in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team
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Lauren Clemett wrote a review Feb 2020
Australia22 contributions44 helpful votes
Stayed here two nights on the way to a friend’s wedding (not usually somewhere we would go) and much as we love Thailand and the people here, it’s obviously not a great place to work! The usually smiling, friendly Thai were nowhere to be found. Took forever to check in, waited 20 minutes and there was no one else checking in with the two of us! We had online booking done and all passports etc ready, then once we eventually got in we had to wait again for one member of staff to find the bus to take us to our room. Even with it so quiet thanks to the CORONAVIRUS, it was close to 45 minutes before we got our room. Rooms were old and the Internet was terrible - patchy and kept dropping out. The bed was as hard as a rock. Tidy and clean is the best I can report. Breakfast in the Captains Room was dreadful. A small selection of fruit, and a buffet that looked really bad - I tried the curry chicken and it was tough and stringy. Luckily we could order fresh fried eggs and cooked some toast. We tried the scrambled...don’t! Only choice black tea or coffee (green tea would cost more) and staff, although trying to be friendly, simply seemed bored and unhappy to be there. Then the school kids arrived! Yep, you heard it right, bus loads of kids arrived for “English camp” so now the hotel is full of noisy children. If you were expecting a quiet resort, this is not it. I heard from other guests that the pool (which is huge) was due to be closed...thankfully we weren’t staying there long. It really is a good setting, if you need to stay on this side of Phuket, and overlooking the marina is nice, but it could be so much better. New management required I think, it really wasn’t pleasant and I feel sorry for the staff.
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 2 Mar 2020
Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to pinpoint our weakness. We will work harder improve our services even better in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team
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MilanDudhiya wrote a review Sep 2019
Ahmedabad, India53 contributions32 helpful votes
Boat lagoon Resort is great to live in, they are having very good villa type rooms with all the amenities, the area is posh, only drawback is it is far from Patong beach. However, all the travel service providers are providing service to collect pax from this place.
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Date of stay: December 2018
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 14 Oct 2019
Dear Value Guest Greetings from Boat Lagoon Resort, Phuket. We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team
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jennybY332YO wrote a review Sep 2019
Kuala Lumpur, Malaysia6 contributions
Could be nice if they got rid of all the junk. Nice marina and some nice places to eat/ Too many advertising signs ruin the nice scenery, hotel food not fit for human consumption, lack of choice, no western food for breakfast.
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Date of stay: September 2019
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 6 Oct 2019
Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team
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PRICE RANGE
US$32 - US$76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phuket boat lagoon hotel rawai
LOCATION
ThailandPhuketPhuket TownKoh Kaew
NUMBER OF ROOMS
266
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Frequently Asked Questions about Boat Lagoon Resort, Phuket
Which popular attractions are close to Boat Lagoon Resort, Phuket?
Nearby attractions include Whisgars Tasting Room Phuket (0.2 km) and Ice Arena Phuket (0.4 km).
What are some of the property amenities at Boat Lagoon Resort, Phuket?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Boat Lagoon Resort, Phuket?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Boat Lagoon Resort, Phuket?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Boat Lagoon Resort, Phuket?
Yes, free parking is available to guests.
What are some restaurants close to Boat Lagoon Resort, Phuket?
Conveniently located restaurants include Dock A Cafe Restaurant and Bar Phuket, The Hardstand, and La Taverna Italian Restaurant,Pizzeria & Wine Bar.
Are there opportunities to exercise at Boat Lagoon Resort, Phuket?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Boat Lagoon Resort, Phuket have airport transportation?
Yes, Boat Lagoon Resort, Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Boat Lagoon Resort, Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Boat Lagoon Resort, Phuket offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Boat Lagoon Resort, Phuket?
Many travellers enjoy visiting Wat Phra Thong (9.3 km).