Everything was great, Hotel premises was very nice with great pool area. Very good and polite front office staff with a good hospitality. Hotel is very beautiful with many facilities.. Thnk you once again for your amazing hospitality..
Good Rooms with excellent hospitality from the hotel staff... Appreciated from bottom of my heart... received by front office staff politely and also rooms was offered immediately.....nice clean rooms and fast service... money worth...Best wishes to entire team and hope to see you all.... Great Hotel with best staff
Good hotel and good ambience and very good staff and friendly and food taste was too good and i would recommend this hotel so have a look at this hotel when you would visit goa and it is very close industry estates
We were a group of 10 people and stayed over 3 nights. First their digital door key didnt worked and after promising also we had to take person from reception with master key to open the room. On last day we did adks for a extension of premier room which they promised so that we 4 people can come back and fresehen up and head to aiport. Unfortunately they had given the room to guests and when we came back Jatin Kumar the front desk mis behaved with us which we made a video. I wouldn't recommend the hotel.
It was a great experience staying there. The staff is very cooperative and trained. Thanks to Mr Ajay for his hospitality offered. I have given the address of the hotel to my friends too. This winter I am planning once again to visit the place. Thanks a lot.
Dear Fern Kesarval Team, We were extremely delighted with the resort ,the room and the quality of products which they use. Entire experience was amazing with a big, clean and well maintained swimming pool. But apart of the above mentioned things the thing which touched or i would say delighted us the most is the hospitality of the restaurant staff which made the entire experience amazing with the hospitality and their welcoming behavior. Without saying or asking they use to take care of all the things with a very humble behavior. Entire staff is very very professional, descipled & well trained. Would like to mention the names of the restaurant staff with high gratitude for their service throughout our stay. They are "Anjani, Bikram, Vikas, Deepak, Shubham" and few more as well whose name which i might have missed The chef was very polite and use to take special attention and consideration of all our requirements by delivering very delicious food. All the feedback which we gave were taken very graciously by him with smile. People like them make the experience memorable and ensures that people want to visit them again. Thanks to the housekeeping and room service staff who were on time for most of our requirements and provided very good service with perfection. Once again thanks to the Fern kesarval team for the wonderful experience !! Rahul & Hina Rao…
The staff at the hotel were very friendly. Our stay got so much better because of the hospitality we got here. A special mention to Mr. Deepak Yadav, who works at the restaurant at Fern and i would rate him 10/10. I would definitely recommend the hotel for my friends who visit Goa. Room service is great 9/10 Food is good 8/10 Ambience is great 10/10
My stay at hotel was pleasent. Hotel staff was very supportive, they take care of all your basic needs essential for a stay in a new city/State. Hospitality was very nice. It recommend to stay at fern whenever you visit Goa for a business travel
I've visited 7 or 8 times. The restaurant staff (Mr. Dipak, Samantha, Bikram and Shubham) alongwith Trainees (Mr. Babloo and Ms. Saroj) are very cooperative and excellent service they have provided. Even though front office staff Mr. Bill and Imrul are very friendly. Food was good. Room was clean. Office drop included in my stay and the guy Mr. Pravin (Cab driver) was also excellent in service. Overall a very pleasant stay at Fern Kesarval. Will definitely suggest to others.
We stayed at the Fern Kesarval Hotel for 2 nights at the beginning of Jan 2022 and it was a great experience. The hotel is only 20 mins away from the airport. We stayed in Winter Green Premium rooms and the rooms were very nice, modern, spacious and clean. The restaurant had amazing food and reasonable prices on food and Alcohol. The staff was very helpful all the time and addressed all our requirements promptly. We had a wonderful experience. Special thanks to Imrul, Bablu and to Ajay Singh (Ops Manager).
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