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Hilton Brussels City

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Hilton Brussels City
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2,211 Reviews from our TripAdvisor Community

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Showing 1,586: English reviews
Berkshire, United Kingdom
Reviewed 11 March 2014

We travelled to Brussels by Eurostar for a weekend visit and to celebrate both mine and my husband's birthdays. We stayed at the Brussels City Hotel for two nights with our daughter who booked the trip for us. The staff were so helpful and they looked after us all really well, we even got a complimentary upgrade on our rooms...

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Helpful?
1Thank montyBerkshire
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read you fully enjoyed your stay with us, especially our location and your dining experience at our Bien Belge restaurant. Our “Bien Belge Living Lounge” has a contemporary design offering a selection of traditional and modern home-made Belgian specialties which we are...

London, United Kingdom
Reviewed 7 March 2014

I visited recently on a one Night business trip. The room was small and uninviting and shabby in places. The marble floor in the bathroom was poorly cleaned and it seemed that the floor had been cleaned and polished to a poor standard with grime patches behind the doors . The check in was unwelcoming and the girl on duty...

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Helpful?
Thank Dave G
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Dave G, Thank you for taking the time to leave a review on tripadvisor. We regret to read that your stay did not fully meet your expectations. Please rest assured that your comments will be discussed with the front office manager, to further focus on additional training for our new starters, and our Housekeeping manager concerning your room condition....

Houston, Texas
Reviewed 7 March 2014

We had a wonderful experience in this hotel in December of 2013. Able to check in very early, and was upgraded room by the staff (HH status) to a very spacious room. The hotel is a quick walk over to all the attractions and was very close to the Christmas market (one of the reasons we were in Brussels). While...

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Helpful?
Thank TexasTimes T
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for your review! It is pleasure to read you fully enjoyed your stay back in December! We do our utmost to accommodate our guests should they arrive early in the morning and glad it worked out well with your travel plan. Indeed we are centrally located making us the ideal starting point to explore all the...

Manchester, United Kingdom
Reviewed 4 March 2014

Standard city center hotel within a short walk of the main bars & shopping area. Fitness suite is basic, but could do with air con. Our room was great, well furnished & fresh looking; there was no noise disturbance at night, really peaceful. Buffet breakfast was pretty standard. The staff are exceptional & I will definitely return here again

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Claire W
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Claire W Thank you very much for your review on tripadvisor! It is a pleasure to read that you fully enjoyed your stay with us and with pleasure I will share your feedback to the team. I appreciate your comment concerning the air conditioning in our work our room and will look into the opportunity. Thank you for your...

Halifax, Canada
Reviewed 4 March 2014

I stayed here one night, paid for two nights late February on a business trip. My travel plans changed slightly and I requested to postpone check in by one day (and I was staying at the Hilton Antwerp instead!) however, when I phoned I was assured not possible to change as it was only 2 days notice. I am used...

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Helpful?
Thank Smilinghill
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Smilinghill, Thank you leaving a review on Tripadvisor. We regret to read that your stay did not fully meet your expectations mainly due to our cancellation policies, your room size and bathroom light not working properly upon your arrival. On a different note I am glad to read that the Front Desk Staff was able to make up for...

london, United Kingdom
Reviewed 3 March 2014

Check in was ok, pretty quick although as a Gold HH member was disappointed to find there was no exectutive floor in this Hilton hotel. The breakfast was shockingly bad, cold, tasteless and the fruit tasted old. Coffees are on the table but only found this out after I had a fight with the coffee machine. No-one pays attention to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donna W
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Donna W, Thank you for taking the time to leave a review on Tripadvisor. We regret to read that your stay did not fully meet your expectations especially concerning our breakfast offering and the knowledge of our barman on duty. Your comments are appreciated and will be addressed with the team to ensure consistency. We regret particularly about your...

Brussels, Belgium
Reviewed 3 March 2014

My husband and I spent our 10th Anniversary traveling the Netherlands and Belgium and had a wonderful experience until we stayed at the Brussels hotel in Belgium. The staff was not helpful. We had cold water in our showers for our entire stay. The rooms were dark and poorly cleaned linen when we arrived. This hotel is near a large...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Kristina C
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Kristina C, Thank you for your review. I sincerely regret about your experience which started with a technical issue we faced in all our guest rooms. This followed a misstep from our side concerning the follow up with your room. I am glad that our team was able to get in contact with you directly in order to be...

verwood, United Kingdom
Reviewed 27 February 2014

Good well run and efficient hotel, good bar and rooms staff always friendly and attentive and food was of good quality. localtiy of hotel is good as a central position close to airport and train connections

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michael F
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Michael F, Thank you for your feedback! We are glad to read that you enjoyed your stay with us from all areas. Thank you for your positive feedback especially concerning our "friendly" and "attentive" staff. With pleasure I will share it with them. Thank you very much for having chosen the Hilton Brussels City and we look forward in...

South West London/Surrey
Reviewed 26 February 2014

Being a frequent traveller, and generally favouring the Hilton brand, plus being a Hilton Honors/Gold Card member, it was an easy choice for me to book the Hilton Brussels City for what was my first visit to Brussels.Sadly, I was rather underwhelmed and disappointed by the experience. On arrival (after a long and tiring day of travel), I was not...

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1Thank AFCW
Chelmsford, United Kingdom
Reviewed 23 February 2014

This hotel was included as a package with a railbookers weekend package and we were told we would have an room upgrade subject to availability but when we got there we were told there were none available - I overheard another couple being given an upgrade so my boyfriend went back down to ask to which he was told that...

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Helpful?
Thank kkkkate_21
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for your review on Tripadvisor. We are glad to read that you enjoyed your stay with us and particularly appreciated our breakfast offerings. We regret we were unable to confirm your upgrade upon your arrival. Indeed smoking rooms may end up being the last options available but concerning this, I would like to share with you...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 

Additional Information about Hilton Brussels City

Address: Place Charles Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: ₹ 5,510 - ₹ 13,419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium
Hotel Style:
#4 Luxury Hotel in Saint-Josse-ten-Noode
#4 Romantic Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brussels City staff and other travellers.
16 questions
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Philadelphia, Pennsylvania
2 months ago
Philadelphia, Pennsylvania
2 months ago
Buffalo, New York
3 months ago

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Questions? Get answers from Hilton Brussels City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a lower floor. On a future stay, i would ask for a higher floor away from the entrance due to street noise.”
CliffordS819, 14 Mar 2017 | Read review
“Ask for a renovated room on a higher floor”
DariusS_11, 5 Mar 2017 | Read review
“Make sure you check for backside (view on the garden)”
MrTripAroundTheWorld, 16 Feb 2017 | Read review
“Always ask for snacks with your drink and try the sauna it was empty most of the time”
billl187, 5 Feb 2017 | Read review
“The rooms in the front of the hotel on the Place are larger but may cost a little more,”
isr312, 21 Jan 2017 | Read review
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