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Sheraton Porto Hotel & Spa

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#9 of 101 Hotels in Porto
Certificate of Excellence
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1,847 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Porto Hotel & Spa
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Showing 774: English reviews
Hamilton, Canada
Reviewed 3 September 2013

Great service : professional , pleasant and helpful staff. Threy all spoke English Excellent accomodations: very modern, clean with good facilities ( fitimness and a great spa) . The hotel is well located : good access to the metro and walking distance to the centre of Porto. The hotel had a nice restaurant and bar: the food was very good...

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Helpful?
Thank miriam w
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having chosen Sheraton Porto Hotel & Spa for your recent stay. We are delighted to learn that your stay with us did meet, if not exceed, your expectations. We are looking forward to the opportunity of welcoming you again at our property. Best regards, Joana Almeida General Manager

Southern California
Reviewed 1 September 2013

Our room was very nicely appointed. The bathroom is mainly of glass walls. It has a bathtub, a sink, separate shower with two showerheads (one hand shower and one overhead showerhead), and a separate area for the toilet and bidet with frosted glass doors. One thing to be aware is the wall next to the bathtub. It is actually tinted...

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Helpful?
Thank LindaRoo
Brussels, Belgium
Reviewed 29 August 2013

Very nice experience at the Sheraton in Porto. Modern and clean rooms and bathrooms. lots of space! Breakfast is amazing and high standard ! Fitness and Spa area are also high standard. The hotel is not in the city centre but the metro is a 5min walk and will take you in 10 min to the centre of Porto. Will...

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Helpful?
Thank travelling006
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear travelling006, It is a pleasure to read such wonderful feedback about our hotel. Thank you for your compliments on our rooms, breakfast and The Spa. We will be sure to pass on your comments to whole team as it will be highly motivating. We do hope to have the chance to welcome you back to our hotel in the...

Reviewed 25 August 2013

Stayed in Sheraton Porto in August. The room decoration and style is very much like it is in Sheraton Lisbon. Modern style, glass bathroom with separate shower and bath. Some small issues with maintenance of the room, but nothing too bad. The water leaked from the shower to the rest of the bathroom and made the floor very slippery. Some...

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Helpful?
5Thank Whim
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear guest, We would like to thank you so much for your detailed feedback on the hotel structure and services. We would like to talk to you in more detail about your experience. Should you have the kindness to send us your contact in a private email to Sheraton.portoheratonporto.com. Best Regards, Joana Almeida General Manager

Stuttgart
Reviewed 20 August 2013

The room was very nice, - stylish bathroom with rain-shower ! The staff in this hotel is super friendly and very professional, - I also like the nice bar, inside and garden side. nothing negative to say.

Review collected in partnership with Easytobook.com
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Helpful?
Thank Elke G
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Elke G, It is always a pleasure to hear such positive feedback about the service at Sheraton Porto Hotel & Spa. Rest assured that your comments will be shared amongst the whole team. We hope to welcome you back in the near future for another pleasant stay with us. Warm Regards, Joana Almeida General Manager

Reviewed 16 August 2013 via mobile

I frequently use Sheraton Porto for professional reasons and last time i was surprise with breakfast! In the past i consider Sheraton Porto as one of the best places to take a really good breakfast, today they decrease so much and became very normal....pliz come back!

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2Thank FB B
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear FB B, Thank you for taking the time to share your experience with us. Rest assured that your feedback about our breakfast will be shared with our Food & Beverage Team so that we can continue to improve the quality of our services. We hope to welcome you back in the near future for yet another memorable stay with...

Bonheiden, Antwerpen, Belgium
Reviewed 13 August 2013

The Sheraton in Porto is located on the outside of the city but is only a 5euro cab-fare away from the center. Because its not IN the center they could afford to build it a bit roomier. It offers spacious rooms, on a higher level when you're SPG (as we are), with a near-perfect bathroom-layout (big tub and big shower,...

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Helpful?
2Thank MaximArrazola
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Maxim Arrazola, Thank you so much for your feedback on your last stay at Sheraton Porto Hotel & Spa. Your contribution is very valuable to us and we are very grateful that you took the time to share your experience. We just would like to take the opportunity to inform that, regarding the location of our hotel, although we...

New York City, New York
Reviewed 10 August 2013

I was very disappointed with this hotel. I picked it because it was advertised as having a helpful and friendly staff and having free Internet. It turns out Internet is free only on the first floor on the hotel's computers. It ended up being quite expensive and took forever to load. The staff was polite,but lacked warmth. They did not...

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Helpful?
Thank rehavia6
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear rehavia6, Thank you for your feedback about Sheraton Porto Hotel & Spa and your kind compliments to the hotel’s decoration. As to your comment about our Wi-Fi policy, please note that the internet is free in all public areas of the hotel, club rooms and suites. It is only charged for in the remaining rooms at a cost of...

Zurich, Switzerland
Reviewed 8 August 2013

The Sheraton Porto is a modern hotel located in a somewhat residential area of Porto. While being slightly further away from the downtown than some, taxi service is immediately available and very affordable. I had been twice in the hotel included the the spa and wellness area and i confirm it was great Everything from the service at the front...

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Helpful?
Thank Guido B
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guido B, It is a pleasure to read your positive feedback about Sheraton Porto Hotel & Spa. We are glad to hear your appreciation of our services and we will congratulate the team on your behalf. We hope to have the pleasure to welcome you back for another memorable stay with us. Warm Regards, Joana Almeida General Manager

Sintra
Reviewed 8 August 2013

Just had two nights at the Sheraton Porto Hotel and Spa. We were lucky enough to have an upgrade and cannot fault it. A problem with the TV cured within 6 minutes with a visit from the electrician. A special thank you to Receptionist Helio Almeida for his suggestions to make our visit more enjoyable. He is an asset to...

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Helpful?
Thank PompeySintra
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear PompeySintra, Thank you for your positive feedback about Sheraton Porto Hotel & Spa. It is always a pleasure to know our staff performs impeccably as it is an incentive for the team and their professional development. We will be sure to pass on your compliments to Helio and the whole team. We hope to welcome you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: European, Portuguese, International, Mediterranean
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: ₹ 6,966 - ₹ 13,278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#9 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check about renovation work.”
 of 5 bubbles priaak16, 27 Dec 2016 | Read review
“Rooms on the higher floors are best.”
 of 5 bubbles blairkk25, 15 Dec 2016 | Read review
“We were on the 3 floor very quiet air conditioning quiet. Rooms are being refurbished starting with high floors first.”
 of 5 bubbles Sorrento06, 15 Dec 2016 | Read review
“505 right across elevators. I was concerned it would be loud hearing people get in and out of the elevators, but it was not an issue.”
 of 5 bubbles LaulauSF, 29 Nov 2016 | Read review
“If you have another options in the city for this price range, take them.”
  • Dirty lavette
 of 5 bubbles joaop751, 1 Nov 2016 | Read review
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