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Pestana Palacio do Freixo

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Pestana Palacio do Freixo
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1,516 Reviews from our TripAdvisor Community

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Showing 698: English reviews
London, United Kingdom
Reviewed 9 October 2015

This Hotel is a wonderful place to stay when visiting Porto. It is a little way out of town, overlooking the river, which makes it quieter than staying in the centre of the city. The staff could not have been more helpful which really helps. A hint. The hotel runs a free mini-bus service into the city center but it...

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Helpful?
1Thank whatafaff
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Whatafaff, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Vienna, Austria
Reviewed 6 October 2015

A pleasant historical building with character, nice rooms with view of river and sumptuous breakfast buffet, friendly staff. 3km from the centre of Porto, so walking this distance is possible and taxis are cheap.

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Helpful?
Thank Susanne L
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Susanne L, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Herne Bay, United Kingdom
Reviewed 6 October 2015

Like any property of this age everything cannot be perfect, however the simple pleasure of staying in such a special place overcomes any downside (of which there were few)The main house is a treasure trove .The building housing the bedroom has an unfortunate dark colour ,but the bedroom was spacious and well appointed. The immediate area is not very interesting...

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Helpful?
Thank eric h
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Eric h, Thank you very much for your comments and to give us the opportunity to improve. Your suggestions regarding the room were already forwarded to our management, thank you very much bringing those to our attention. We hope we can receive your visit again in the near future. Warmest regards, Paula Coutinho

Cascais, Portugal
Reviewed 4 October 2015

I really enjoyed staying at Pousada do Porto. The site is really amazing. Everything is well taken care off. Very good service and great food and wonderful views. A little expensive, overall I loved my experience at this hotel. Would recommend to anyone who wants to have a relaxed time in this beautiful city.

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Helpful?
Thank rnacif
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Rnacif, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Auckland, New Zealand
Reviewed 4 October 2015

We were presented with a glass of port wine when we arrived. This level of service remained through our stay. Lovely pool area (try the sparkling wine sangria but only if you're not driving!), food in the restaurant was perfection. It's a bit of a walk into town (about an hour) but taxis are cheap.

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Helpful?
Thank hereandtherenz
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Hereandtherenz, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Hertfordshire
Reviewed 30 September 2015

When making our booking we opted to have a Suite and was allocated room 200, this was one of the sites with a balcony and looks directly onto the river, it was lovely. We found the staff at the Pousada to be very helpful and friendly. Unfortunately there are not any restaurants close by so unless you want to drive...

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Thank VascoHertfordshire
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Vasco Hertfordshire, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

New York City, New York
Reviewed 30 September 2015

Upon arrival the hotel looked enchanting! The staff was lovely! However, when I decided to freshen up I noticed tub was dirty and when I stepped into shower the tiles appeared blackened. I thought it appeared to be mold so I stepped out immediately. We were renting 3 rooms as we were traveling with our children to celebrate my husband's...

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Helpful?
1Thank Margie1818
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Margie1818, Thank you very much for your useful feedback. We are sincerely sorry for the inconveniences you experienced during your stay, our management was already informed and we will act accordingly to prevent this from repeating. Once again, we thank you for your comments and to give us the opportunity to improve our services. Warm regards, Paula Coutinho

kfar-saba
Reviewed 29 September 2015

At first we got a room on the first floor just facing the cars and parking. Also, the room had a smoking smell. I was very disappointed so I went and asked to change the room. A nice man in the front desk gave us a suite on the fifth floor with nice view, although a few minutes earlier the...

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Helpful?
Thank lilushi
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Lilushi, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

York
Reviewed 26 September 2015

The hotel is situated by the River Douro, a little was out of the city, within minutes of the motorway and with adequate free parking. There is a shuttle bus into the city or a 12 Euro taxi drive. The old palace is wonderful and contains the reception, bar, lounges and restaurant. The rooms are in a separate building, ours...

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Helpful?
Thank Andrew H
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Andrew H, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Selby, United Kingdom
Reviewed 26 September 2015

Absolutely stunning building with beautiful grounds and views over the river. Upon arrival we received probably the warmest reception of any hotel we have stayed in. The main building/palace is stunning. Rooms in the adjacent converted warehouse are everything you would expect of a hotel like this. We ate in the restaurant on one night of our stay and took...

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Helpful?
Thank Selebian2014
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Selebian2014, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace, we are thrilled with your kind words. We wish you a great day and until next time! Warmest regards, Paula Coutinho

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: ₹ 10,036 - ₹ 19,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
27 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the River and higher the better”
 of 5 bubbles HarryH459, 19 Jan 2017 | Read review
“Make sure your room has a nice view of the Douro River”
 of 5 bubbles Jorge_Novis, 7 Jan 2017 | Read review
“Most overlook the river so ask for that.”
 of 5 bubbles FlyLow, 6 Jan 2017 | Read review
“Room with river view ;)”
 of 5 bubbles HRJQ, 6 Jan 2017 | Read review
“ask for a top floor with a river view. the river view is what makes the hotel”
 of 5 bubbles DCMomInChief, 4 Jan 2017 | Read review
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