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Lti Pestana Grand

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#15 of 86 Hotels in Funchal
Certificate of Excellence
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1,683 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
London, United Kingdom
Reviewed 16 July 2015

The location of this hotel, overlooking the Atlantic is superb. Taking breakfast outside with this vista is a fantastic start to the day. However, the greatest asset this hotel has is the staff who across the board were unfailingly helpful and cheerful.

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Helpful?
Thank spffd
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear spffd, Thank you very much for your feedback. All I can say is that, in a short sentence you tell us a lot about us and we are grateful to correspond to your expectations. We hope to see you again in the future, until then we send our kindest regards to you and your family. Alberto Reynolds Unit Manager

Motherwell, United Kingdom
Reviewed 15 July 2015

We travelled with a seven year old and arrived before the check in time but we're met with a warm welcome, glass of Madeira wine and news that the room was ready which was a bonus. We opted for a sea view which was well worth it and a beautiful view across the pool and ocean. I contacted the hotel...

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Helpful?
1Thank Stuart A
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Stuart A, Thank you very much for staying with us with your family. Were glad you have enjoyed the variety and the options at our breakfast room, your compliments to the staff shall and will be shared with them. We hope that the moments and the service received from us, were enough to make you revisit this beautiful Island...

Sunderland
Reviewed 15 July 2015

What a lovely hotel ,we have just returned from a weeks stay , the grand was certainly Grand in name and Grand in standards.exceptionally clean and tidy in all areas ,and the gardens are absolutely beautifully maintained . The staff are all really hard working and pleasant and greet you with smile at all times, this certainly makes a difference...

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Helpful?
2Thank MaureenBarnett
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear MaureenBarnett, Thank you very much for visiting Madeira and for choosing the Pestana Grand for your holidays. Were glad you have enjoyed the facilities provided and have found our staff most helpful and kind towards your needs. Your compliment to Claudia was delivered and in her name and the team of the Pestana Grand, we thank you for your...

Reviewed 14 July 2015 via mobile

The hotel is first rate and the staff make the place even better. We stayed half board, received a room upgrade on arrival, and enjoyed every minute of it. Facilities are excellent but the staff make this a very special place. Service levels are superb and everything is done with a smile. We were made to feel very welcome

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Helpful?
3Thank mark j
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear mark j, Thank you very much for visiting Madeira Island and the Pestana Grand Hotel. It is a pleasure to read your review and to know that, we provide such service you describe. In the name of our staff we deeply thank you for your kind words and send our kindest regards to you and your family. Yours sincerely...

Nottingham, United Kingdom
Reviewed 12 July 2015

Quite simply our week at the Pestana was absolutely faultless. Excellent accommodation, the staff in every department were professional , more than helpful , nothing was too much trouble for them. Both the breakfast and evening meal menus are a gourmets delight. I can highly recommend this place and will definitely be returning without doubt.

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Helpful?
3Thank Chris T
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Chris T, Thank you very much for staying at the Pestana Grand. Were glad you have enjoyed every service from each department and have found high levels of service delivered from our friendly staff. We all look forward to see you in the future. With kind regards Alberto Reynolds Unit Manager

Worcester
Reviewed 12 July 2015

Overall the hotel was very good. It's good points were: 1) the staff - who were expertly trained, happy to please and there were so many of them which meant very quick service at the restaurants and bar; 2) the pools - a lovely relaxing area, pool towels were provided and staff at the pool to help with parasols etc;...

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Helpful?
1Thank tamgo
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear tamgo, Thank you very much for visitting Madeira and choosing the Pestana Grand for your stay. We also would like to thank and will share with the team, your feedback about the service provided from them. We regret you have experienced smoke coming from other balconies but, the truth is, it is allowed to smoke in open/outside areas according...

Kilmarnock, United Kingdom
Reviewed 12 July 2015 via mobile

A Lovely hotel which is kept spotless by an enthusiastic and caring staff,very helpful and friendly,but not intrusive. We will definitely be back again.Recommended.With 2 outdoor salt water and 1freshwater indoor/outdoor spa pools and beautifully kept gardens and a courtesy bus into town well worth a visit.

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Helpful?
2Thank kenny054
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear kenny054, Thank you very much for staying with us. We are happy to know that we corresponded and exceeded your expectations and hope to have the pleasure of welcoming you back in the future. With kind regards from all of us. Alberto Reynolds Unit Manager

Nottingham, United Kingdom
Reviewed 10 July 2015

Nice hotel, good location. We booked a suite as have a baby. Very spacious but a bit dated and tired. In need of redecoration. Amenities are good with a small gym, decent size bar and two large outdoor swimming pools and one indoor. The restaurant staff were fantastic. Especially Lena. Breakfast was great with lots of variety and a plentiful...

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6Thank J M
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear J M, Thank you very much for choosing us as your hotel in Madeira. We hope you have enjoyed the suite provided as well as your, wedding anniversary at the Pestana Grand. We thank you for the compliements towards the restaurant staff and apologize for the service received from housekeeping, we will certainly look into this. The member from...

Chenehutte-Treves-Cunault, France
Reviewed 9 July 2015

I am currently staying at this hotel. It's the first time I've gone away on holiday alone. I can honestly say it is perfect. Friendly and efficient staff. Very good food. The rooms are very nice and soundproof, and with a sea view. The guests are amazingly quiet and discreet. For a full-inclusive, this hotel is not at all a...

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Helpful?
2Thank Warren O
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Warren O, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. We are very grateful to receive such feedback from you and would share your compliments towards our team, they will certainly be pleased to hear. With kind regards and looking forward to see you again with us. Alberto Reynolds Unit Manager

Angmering, United Kingdom
Reviewed 8 July 2015

, To the Pestana Grand! Here in Madeira, we found this jewel of a Hotel, on a high prominence , overlooking the bay with fantastic views , which we also enjoyed from our bedroom balcony. On arrival we were made very welcome , plus we were given a glass of Madeira! Our room was spacious and extremely comfortable bed (which...

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Helpful?
3Thank Emily746
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Emily746, Thank you very much for choosing us and for leaving your important opinion about your stay with us. Were glad to have contributed in a most positive way on your holidays and that, the facilities and services provided from the team were up to your expectations and beyond. We hope to have achieved "The time of your life"...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 5,656 - ₹ 11,021 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Funchal, Madeira
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Spa Hotel in Funchal
#11 Romantic Hotel in Funchal
#12 Business Hotel in Funchal
#15 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
97 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the extreme sea end can be very windy at times.”
 of 5 bubbles PhilGB, 27 Nov 2016 | Read review
“No matter where you stay in The Pestana Grand Hotel you'll have a great vacation!”
 of 5 bubbles K3289DTdavids, 23 Nov 2016 | Read review
“Room on west side but fantastic sun set, nice balcony”
 of 5 bubbles TrevorB480, 14 Nov 2016 | Read review
“Rooms overlooking the pool have great sunset views over the sea, but can be VERY windy.”
 of 5 bubbles Pat_and_Derek, 6 Nov 2016 | Read review
“High floor with sea view”
 of 5 bubbles E39Mark, 6 Nov 2016 | Read review
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