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Lti Pestana Grand

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1,776 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
Douglas, United Kingdom
Reviewed 4 weeks ago

Fabulous views from sea side of the hotel............ just love lying in bed and hearing the waves on the rocks below. Staff are keen to please and nothing is too much trouble. The fact the hotel is outside of Funchal is not a problem - regular courtesy bus, service buses and reasonable taxis make the journey into two easy. We...

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Helpful?
Thank mrsdamsel
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear guest, First of all, we would like to thank you for choosing our hotel for your holidays in Madeira. Our island is really beautiful and we are more than glad that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in a near future. Kind regards, Maria da Paz Garcia Unit Manager

Norwich, United Kingdom
Reviewed 4 weeks ago

The hotel is fabulous, the staff are polite and helpful, the breakfasts are amazing (omelettes made to order), rooms and beds very comfortable, peace and quiet is on order. Robes and slippers in rooms, free water for 1st 2 bottles. Will definitely be coming back Only thing I would suggest is mugs in bedrooms for tea/coffee instead of tiny tea-cups

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Helpful?
1Thank Philippa D
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear guest, First of all, we would like to thank you for choosing our hotel for your holidays in Madeira. It was a pleasure having you in our hotel, and we hope to welcome you back in a near future. Wishing all the best, we remain with kind regards, Maria da Paz Garcia Unit Manager

United Kingdom
Reviewed 4 weeks ago via mobile

Straight away walking in this place is amazing with the walk was down the spiral stairs to the Louge with bar, with classy music in the atmosphere. The views from our balcony where amazing with the look out of the sea and the pool down below, Service was amazing also, we where given a discount card to use at different...

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Helpful?
1Thank Luke E
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Luke E, First of all, we would like to than you for your lovely comment and for the recommendation. The Grand group is very happy to know that you found your vacations good here in Madeira and in the resort. We would be more than happy to have you back. Until then, we wish you our best regards,

Tonypandy, United Kingdom
Reviewed 20 February 2017

This is the 3rd time to stay at Pestana Grand and the standard is always excellent service is second to none and staff are always very helpful never can find fault luckily and shall return again next year

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Helpful?
2Thank Lynne19932015
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Lynne19932015, Thank you so much for your lovely comment. We will be waiting for you next year. Our best regards,

Chertsey, United Kingdom
Reviewed 20 February 2017

This is the fourth and by no means the most expensive hotel we have stayed in in Madeira and we would return. It is 5 star but it has to be said that the bedroom carpet was a bit tired as was some of the furniture with the edges of laminated wood beginning to peel. The only other slight grouse...

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Helpful?
1Thank davidR4789EJ
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Mr. David, Thank you so much for your comment. We are sorry that you did not find our charging method very good. We will you comment in consideration. It was a pleasure having you here with us, and we will be waiting for a future return. Our best regards,

scotland
Reviewed 19 February 2017

We had a great stay at this lovely staff. We usually stay at the Pestana Village and after reading some negative reviews, we were nervous on booking the Grand but thankfully we were pleasantly suprised. The Grand is excellent. We had a nice room with a view of mountains and the sea (1421). Room was large with nice modern bathroom,...

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Helpful?
Thank brunodog
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Mr. Bruno, Thank you so much for your lovely comment. Our priority is our guests and their comfort and satisfaction during their stay with us. It was a real pleasure having you in our hotel and we will be more that happy to have you back with us. Again, thank you for the kindly words. Our best regards,

Freshwater, United Kingdom
Reviewed 18 February 2017

We are lucky to have a time share apartment with balcony overlooking Funchal Bay.in this well designed and comfortable hotel and we go there as often as we can. Friendly staff will recommend walks, excursions and look after your every need so you can just relax and get on with appreciating the joys of this lovely Island. Buffet meals in...

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Helpful?
1Thank JCIW
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear JCIW, First off all we would like to thank you for your kind words about our resort. It is always very exciting reading a lovely comment like yours. We would be more than happy to have you back at our hotel, it was a pleasure. Madeira and the Grand are missing you already. Thank you so much, Best regards,

Reviewed 18 February 2017

The hotel, accommodation, food, staff and position together with value for money was just brilliant. Although out of the town it has a regular courtesy bus and is on a pleasant pedestrian promenade and good local facilities

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Helpful?
1Thank Paul R
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Paul R., Thank you for your comment. We are very happy to know that you enjoyed your vacations with us. If you consider coming back we would be more than happy to have you back on Pestana Grand. Our best regards,

Bexhill-on-Sea, United Kingdom
Reviewed 16 February 2017 via mobile

The Grand is always very welcoming ,happy helpful staff, apartments well equipped, free internet. My wife and I always go here and meet friends . We shall continue to return as long as we are able to walk.

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Helpful?
Thank David O
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Mr David, First we would like to thank you for your email. For sure you would be able to join us for as long as you wish, it would be a pleasure to have you back and your wife. Our best regards,

Richmond, United Kingdom
Reviewed 15 February 2017

On arrival we assumed we had booked a sea view room (1436) but we were given room 1259 a forgotten room in the worst part of the hotel! The room was nice inside but NO sea view as promised ,we had to clean our own windows on the outside to see the minimal view we had been given ( a...

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Helpful?
5Thank leekettlewell
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear leekettlewell, I sincerely regret your disappointment regarding the location of the apartment reserved for your holiday with us and I would like to clarify that all RCI exchange confirmations inform members that the resort reserves the right to change the apartment number into another unit with the same capacity of occupants. RCI bookings use only apartments banked through RCI...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 6,584 - ₹ 11,682 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Funchal, Madeira
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Spa Hotel in Funchal
#11 Romantic Hotel in Funchal
#12 Business Hotel in Funchal
#16 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
106 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views are worth the extra.”
 of 5 bubbles MatthewJ899, 23 Mar 2017 | Read review
“West facing rooms are nice but avoid rooms on ground floor which are over the kitchen as a bit noisy.”
 of 5 bubbles Sybil21, 19 Mar 2017 | Read review
“Probably not 1012 unless you like black plastic!”
 of 5 bubbles loum572, 3 Mar 2017 | Read review
“Ask for sea view especially during February/March as sun does not reach the 'dark side' until after 4 pm.”
 of 5 bubbles mrsdamsel, 1 Mar 2017 | Read review
“All rooms are the same interior unless you prefer a sea view ,then it becomes more expensive”
 of 5 bubbles Lynne19932015, 20 Feb 2017 | Read review
5 of 5