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Pestana Carlton Madeira

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Traveller (1526)
Room & Suite (533)
Pool & Beach (314)
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Overview
  • Excellent50%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“atlantic pool”(44 reviews)
“garden pool”(49 reviews)
“sea view”(216 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (2,596)
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All reviewsatlantic poolgarden poolsea viewbuilding sitelovely hoteltime sharetea and coffeesalt waterold townjunior suitebuilding workgreat facilitiesbed and breakfastsea waterhalf boardlarge hotelpool towels
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21 - 25 of 1,837 reviews
Reviewed 3 weeks ago

Very enjoyable stay. Great hotel with good facilities. We were upgraded to a sea/pool view without asking. It was a bit of a hike from the town up a steep hill, but near a bus stop, and very but near a cluster of good pubs...More

Review collected in partnership with Pestana Hotel Group
2  Thank Mark T
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 1 week ago

Dear Mark T., Pestana Carlton Madeira Team thanks you for choosing our Hotel for you holidays and for the wonderful comments about your stay with us. Pestana Carlton Madira is the perfect spot for great and relaxing holidays on Madeira Island, don't you agree? Looking...More

Reviewed 3 weeks ago

Big rooms, clean in good condition, very well equipped. Excellent service on all levels. Very friendly and always helpful staff. A great place to stay. The breakfast buffet is very versatile with large selection and high quality. Check In and Check Out fast and uncomplicated

Review collected in partnership with Pestana Hotel Group
2  Thank Lutz J
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 1 week ago

Dear Lutz J., We are very proud of your review and great comments! Looking forward to your next visit. Kind regards, Sara Veríssimo - Unit Supervisor

Reviewed 3 weeks ago via mobile

My wife and I stayed at the Pestana Carlton for one week and were SO disappointed with the hotel. How it manages to maintain its 5 star status is a complete mystery. It is reminiscent of the older style hotels of Bournemouth or Eastbourne to...More

6  Thank darrylgrainne
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 1 week ago

Dear Darryl Grainne, Firstly, we would like to thank you for choosing Pestana Carlton Madeira. We deeply regret not to have exceeded you expectations. We appreciate your comments and concerns, which will be considered for future investments in the Hotel. Please note that due to...More

Reviewed 3 weeks ago

The hotel remains physically unchanged and the rooms (3rd floor overlooking the pool) are in real need of a revamp. The floor is badly stained by the balcony door, the toilet didn't flush correctly (it didn't stop emptying & hence refilling). Sadly certain staff are...More

3  Thank LionelInHook
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 1 week ago

Dear guest, Thank you for choosing Pestana Carlton Madeira. We deeply apologize for all inconvenience caused during your stay with us. These situations do not reflect our standards and service. Your comments have already been discussed with the team, to avoid similar situations in the...More

Reviewed 3 weeks ago

I now Madeira (other Hotels) as a better place for holidays. No parking place ! Room with smoke ! Prices at the bar to high ! 50 Euro (no deposit) to use the room-card to pay. the Sauna is to old and many People without...More

Review collected in partnership with Pestana Hotel Group
2  Thank johannw398
Response from GSMPCM, Gestor at Pestana Carlton MadeiraResponded 1 week ago

Dear guest, Thank you for taking someee time in posting a review about your stay with us. With regards to your comments, please note that Pestana Carlton Madeira does have a parking area for guests. Only, you may not find a space available at certain...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 103 - US$ 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 103 - US$ 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1526)
Room & Suite (533)
Pool & Beach (314)
Dining (188)
Amenities (114)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
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Patricia C
7 June 2018|
AnswerShow all 3 answers
Response from BBW0514 | Reviewed this property |
Email the hotel direct
0
Votes
RubyTyke
21 April 2018|
AnswerShow all 2 answers
Response from Jeff W | Reviewed this property |
There are a few up on the main road leading down to the town, or you have the large shopping centre at the bottom of the road and turn left, a ten min walk to that.
1
Vote
Room Tips
"Ask for a sea view"
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"Sea view is best front facing can be noisy"
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"Mountain side lower rooms might be a bit noisy for some. Ocean side are likely quieter."
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"Ask for a room in the tower with an ocean view."
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