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Pestana Carlton Madeira

#29 of 85 Hotels in Funchal
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Pestana Carlton Madeira
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2,190 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
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Lisbon, Portugal
Reviewed yesterday NEW

The Pestana Carlton Madeira is very well located and offers a variety of excellent infrastructures. The rooms are very good and with a good level of comfort. The hotel has two outdoor pools and one indoor (with 28º C water), all fantastic. The amount and diversity of the breakfast is fantastic and absolutely faultless. The restaurant's dinner service is very...

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Helpful?
Thank MarioAMRamos
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Mr. Ramos, We appreciate your comments regarding your stay at Pestana Carlton Madeira. It is always a pleasure to receive such great compliments. I will share your comments with our team, who I am certain will be encouraged by your remarks. Looking forward to your next visit. Kind regards, Sara Veríssimo - Unit Supervisor

Wigan
Reviewed 3 days ago NEW

We were shocked to find there wasn't the same choice of food as 2 years ago. We were a bit worried about two of the theme nights, the Asian and Mexican nights. I think for these nights there should more options for food that is neither Asian or Mexican for the main course. I didn't think the food was quite...

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Helpful?
Thank roylawrence
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Mr. Roy Lawrance, Firstly, we would like to thank you for your loyalty to Pestana Carlton Madeira. With regards to your comments please note that the themed buffets are changed every year. The Asian buffet is one of the most appreciated by our guests. Nonetheless, we will consider your comments to improve our services. Kind regards, Sara Veríssimo -...

Staffordshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely reception area, pool area and breakfast buffet. We paid extra with Thomsons for a sea view which we partly got along with the flat roof that workmen were 'felting' for most of the week along with working 'banging' from 8am above and to the side of our room '319'. We had originally been allocated '219' which virtually faced the...

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Helpful?
Thank Alfietilly
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear guest, Thank you for choosing Pestana Carlton Madeira. With regards to your comments, please note that the Hotel does not have a "older part" as stated. We are just carrying out some maintenance works in our rooms. Kind regards, Sara Veríssimo - Unit Supervisor

Sheffield, United Kingdom
Reviewed 5 days ago NEW

Location was ideal for walking into Funchal or to the lido.Our room was a sea view room and had everything you would expect from a 5*hotel including tea and coffee maker.The food[we were 1/2 board was top class.The choice was immense, well presented and tasteful.

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Helpful?
Thank kangaroo017
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear guest, Thank you for choosing Pestana Carlton Madeira as your holiday accommodation and for the comments about your stay with us. Kind regards, Sara Veríssimo - Unit Supervisor

Cardiff, United Kingdom
Reviewed 6 days ago NEW

Our third trip to this Hotel was once again a very enjoyable experience from the moment we arrived. We were allocated a room on 17th floor with ocean views which are spectacular. The room itself was comfortable and clean although beds were a little on the hard side ! The bathroom had two showers as well as a bath and...

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Helpful?
Thank john f
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Mr. John F., On behalf of the Team, I would like to thank you for your loyalty and wonderful comments about Pestana Carlton Madeira. Looking forward for your next visit. Kind regards, Sara Veríssimo - Unit Supervisor

Blackpool, United Kingdom
Reviewed 6 days ago NEW

Nice hotel - great food, well kept swimming pools, staff friendly. We had an Ocean view room with balcony. The room was well kept and spacious. We chose to stay half board , buffet for the evening meal was varied and plentiful, as was the breakfast buffet. Around fifteen to twenty minutes stroll downhill into Funchal, however the hill back...

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Helpful?
Thank DavidHWB
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Mr. David, Thank you for your preference in choosing Pestana Carlton Madeira. We are very pleased to know that you have enjoyed your stay with us. Kind regards, Sara Veríssimo - Unit Supervisor

Lisbon, Portugal
Reviewed 6 days ago NEWvia mobile

Again I was there for a couple of days with family. I had memories from the previous hotel - Sheraton Hotel- from the 70ths changed later for Pestana Chain. The location is one of the best on this island. But, the hotel needs urgent remodelations in everything. The lobby, the restaurants and all the support areas. I hope and wish...

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Helpful?
Thank Jose T
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Mr. José T., On behalf of the Team, I would like to thank you for your loyalty. Pestana Carlton Madeira is, indeed, a very important asset in the history of Pestana Hotel Group and Tourism in Madeira Island. Your comments about the need of renovations will be considered for future investments in our Hotel. Looking forward for your next...

San Diego, California
Reviewed 1 week ago

Right on the ocean. Two pools, one of which is saltwater. No beach, but dock gives access to well protected small bay for ocean swimming. First class accommodations with knowledgeable and helpful staff.

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1Thank Larry H
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Larry H., Thank you for your preference in choosing Pestana Carlton Madeira and for the comments addressed to the Hotel and Team. Kind regards, Sara Veríssimo - Unit Supervisor

Swansea, United Kingdom
Reviewed 1 week ago

Visited in May 2017 as first time visitors to Madeira. We wanted somewhere within walking distance to Funchal town and were not disappointed. Only 15 minute walk away, plenty of restaurants and bars near by. We had a sea view room, room was very good size and the view was fantastic. Very little noise from rooms next to us or...

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Helpful?
Thank lynseyj80
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear guest, We are very pleased to know that you had a great time at Pestana Carlton Madeira and that we have exceeded your expecations. Looking forward for your next visit. Kind regards, Sara Veríssimo - Unit Supervisor

London, United Kingdom
Reviewed 1 week ago

We have stayed in this hotel for 1 week in May and have to tell you, it is a wonderful hotel. I was told that Mr Pestana Junior personally visits this hotel almost every day (he lives not far from it, but I had no opportunity to meet him). I was sorry to leave and when I come back to...

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Helpful?
2Thank Magdalena K
GSMPCM, Gestor at Pestana Carlton Madeira, responded to this review

Dear Magdalena K., On behalf of the Team, I would like to thank you for choosing Pestana Carlton Madeira and for the amazing comments about our Hotel, services and Team. We are very proud to know that we really did provide you "The Time of your Life"! With regards to information about local events, please note that the entire Team...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 4,073 - ₹ 16,420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#21 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
120 questions
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Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms with sea view, preferably above the 10th floor.”
MarioAMRamos, 28 May 2017 | Read review
“Overlooking the sea or pool”
roylawrence, 26 May 2017 | Read review
“Seaview room is obviously great.”
kangaroo017, 24 May 2017 | Read review
“Higher floors have better wi fi reception. Rooms with seaview better as on mountainside there is a huge new hotel being built which is noisy”
johnf826, 23 May 2017 | Read review
“Go for Ocean view with balcony”
DavidHWB, 23 May 2017 | Read review
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