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Alto Lido Hotel

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551 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Edmond, OK
Reviewed 5 days ago NEW

First a bit of background- We're a young-minded middle-aged couple who love to travel and are quite active when we do. When booking accommodation, we primarily look for good value in a well-located and comfortable facility, and we don't mind paying a little more to obtain those elements. While perhaps a bit dated; Hotel Alto Lido is well maintained; the...

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1Thank SoonerDog
Nottingham, United Kingdom
Reviewed 3 weeks ago

We have just returned ( end of March 2017 ) and can only say that the Hotel was good. Maybe a little dated but all clean. The bed was massive but the mattress unfortunately very lumpy. Meals were fine, and the waiters did refill items as they ran out apart from what we noticed at dinner it would seem that...

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Thank Rose H
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying with us. We are very happy that overall, we have corresponded to your expectations and you have find a good quality/price Hotel. Our Hotel and Group has been going for an update process in both, facilities and service provided with the addiction of valuable employees with one concearn: guest satisfaction. It is...

Madrid, Spain
Reviewed 3 weeks ago via mobile

It's the typical 80's 4* hotel in a island. The room had a small kitchen, with ironing kit and a terrace with a view to the swimming pool. The breakfast was average, fruits, coffee and bacon/beans/eggs. The typical guest are retired people so it was very calm. I've arrived late at night and the corridors recalled me 'the shining' movie...

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Thank Mosteirola
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing us between so many other Hotels in Madeira. We regret for not correspondind to your expectations mainly in facilities and would like to inform that, a full refurbishment will take place soon. We all hope to welcome you back so you can notice all updates in facilities and services provided to our...

Reviewed 4 weeks ago

Travelled via RCI and as usual got the lower end room allocation. We hoped that because the hotel didn't appear over busy and we are a couple in our mid sixties we would be offered an upgrade. But hey... Overall the hotel was good and we would return without hesitating. As with all big hotels that are used all the...

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Thank Alan R
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying with us for your holidays in Madeira. We regret that the room assigned did not fully corresponded to your expectations and, would like to assure you that, everytime is possible we do our best to assign rooms on a better location. The Grupo Cardoso and Alto Lido Hotel have in mind a...

Tilburg, The Netherlands
Reviewed 10 March 2017 via mobile

We stayed here early March. From almost everything you can see that the place has enjoyed better times. Despite this everything works and is generally in good order and clean. Location is excellent near the touristic center with a lot of restaurants and bars. WiFi only in the lounge. You'll be charged an extra 6 euro should you wish to...

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Helpful?
Thank HoekLens
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying with us for a night in Alto Lido Hotel. We hope we have corresponded somehow to your expectations and would like to take this opportunity to inform that, it is programmed a major refurbishment of the Hotel soon. With kind regards to you and your family. Miguel Grosse Reception Supervisor

Tallinn, Estonia
Reviewed 15 February 2017

Overall - very nice hotel good location! There are some signs, that it the glory is fading and the high peak has past, but there is still some sparkle left :) Hotel had nice breakfast and it was quiet in the evening. The room was tidy and clean. No free parking in the garage or on the street, but few...

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Thank jazzband88
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing us for your holidays. I hope we have corresponded to your expectations as a 4 star offer. It is programmed a refurbishment of the Hotel and we believe, our services will improve even more. We all hope you had a quiet and relaxing time with us and look forward to see you...

London, United Kingdom
Reviewed 14 February 2017

We stayed here as a RCI swap. The room was a good size, but the bathroom was in serious need of updating. Also we had to kill off a few ants every day Surprised really as we were on the 5th floor! Nice balcony with a sea view and a regular sun trap in the morning. Signage around the hotel...

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Helpful?
Thank Mary B
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing us over so many other Hotels in Madeira. This year has been a atipic year for ants in Madeira not only in Alto Lido but all over the island, in floors and places never seen before. I deeply regret and apologise that, at check in was not mention where our indoor pool...

Barnsley, United Kingdom
Reviewed 14 February 2017

On reading some of the recent reviews on this hotel I arrived with an open mind. On arrival the reception staff were very friendly and sorted our rooms out very quickly, even sorted my room request which was sent some weeks ago. Rooms were very spacious, clean and well equipped, comfortable beds and were cleaned every day with clean towels...

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Thank Madazahatter
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing Alto Lido between so many other Hotels in Madeira. We value all our guest and requests, everytime is possible we do our best to fulfill them, I'm glad we achieve that with you. We shall share your feedback with our team, either ar reception, housekeeping and Chef's team which provides our guests...

Leeds, United Kingdom
Reviewed 12 February 2017

Having read other reviews of the hotel and food, we went with hopes that they had over exaggerated the comments. In the positive the staff were always polite and helpful. The room was cleaned each day with clean towels if requested and was comfortable. I even got a birthday cake on my birthday whilst there having obviously noticed the date...

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1Thank ChristopherW1779
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying at Alto Lido for your holidays in Madeira. We would like to star saying that, Alto Lido and Cardoso Group have a new Chef and the comments you refer regarding our F&B offer are very rare at this moment. We were surprised that, none of our buffet offers corresponded to your expectations...

Vantaa, Finland
Reviewed 7 February 2017

The breakfast was a little repetitive and we were wishing for some change especially for the protein. Nice selection of breads and fruits though. The rooms we're spacious and clean. Mattresses very a bit firm firm but the issue was taken care of nicely by the helpful staff. We had a fourth floor room with a nice sea view with...

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Helpful?
Thank KariHii
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for joining us. We have carefully read your consctructive feedback about the offer on breakfast and, will check with our team in order to improve it. In the name of the entire team, I thank you personally for your kind words and compliments towards the staff and make sure, the message will be passed...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available

Additional Information about Alto Lido Hotel

Address: Estrada Monumental 316, Funchal, Madeira 9000-100, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 3,822 - ₹ 10,431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Lido Hotel 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Alto Lido Funchal
Alto Lido Hotel Funchal, Madeira
Hotel Style:
#37 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Alto Lido Hotel staff and other travellers.
16 questions
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Bournemouth, United Kingdom
Dundee, United Kingdom
Lacombe
Bournemouth, United Kingdom
Dorset

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Questions? Get answers from Alto Lido Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travelled with RCI so you probably won't get one.”
AlanR901, 23 Mar 2017 | Read review
“Take a room with the garden view (very nice view + evening sun), but not in the left corner (its nozy).”
jazzband88, 15 Feb 2017 | Read review
“Quiet rooms, better views on higher floors,”
ChristopherW1779, 12 Feb 2017 | Read review
“We were on the 14th floor good view”
kevbartlett123, 20 Jan 2017 | Read review
“Main tower, sea/allotment view, high as possible above road noise.”
SarahMcNicol66, 5 Jan 2017 | Read review
5 of 5