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Casa Velha do Palheiro

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#13 of 86 Hotels in Funchal
Certificate of Excellence
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396 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Guildford, United Kingdom
1 review
Reviewed 3 days ago NEW

Excellent resort, facilities and location. The staff were always helpful and it was great to regularly see the manageress supporting her staff, and to be able to talk to her. We liked walking in the Palherio garden before breakfast, and the convenience of travelling by bus to Funchal town, what a thrilling ride!!

Review collected in partnership with this hotel

Helpful?
Thank 136nigelc
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from the Casa Velha do Palheiro and thank you very much for your visit and taking the time to review us. Your feedback is very important to future guests. Small, cozy, a hidden jewel and always eager to please its guests. We hope that it was not your last visit. There is much more to discover at the Casa... More 

Rugby
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

We love Casa Velha this was our sixth visit and the place feels like home, all the staff are incredibly kind and helpful and serve you with a smile. We always eat at the restaurant choosing the daily menu which forces us to try things we might not otherwise select and we are rarely disappointed. We always ask Luis or... More 

Helpful?
Thank FionaRugby
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for your visit and your sixth visit! Welcome back home is perhaps the best comment! The Casa Velha is either one visit or a multitude of visits. You have chosen the later. Thank you. Our team and staff have been there for ages and are very much a part of the decor ( in a... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Outstanding hotel. Wonderful staff and discreetly efficient management. The food and restaurant are first class. We hugely enjoyed our swimming and spa experiences: there is a great steam room and a traditional sauna. The hotel is situated in a charming garden and the attached golf course provides excellent walking. We couldn't recommend this hotel more highly.

Review collected in partnership with this hotel

Helpful?
1 Thank 45JSD123
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira and the Casa Velha. Thank you for taking the time to review us and you comments are much appreciated. It is always very pleasing to hear when guests such as yourseves have enjoyed all the amenities and services that the Casa Velha has to offer. Thank you. We hope to be able to welcome you back in... More 

Leighton Buzzard, United Kingdom
Level Contributor
131 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago via mobile

We returned after a three year break, and it is good to report that in the main, the very high standards we enjoyed in 2013 have been maintained. In fact, we thought the staff was much the same people as well. On the plus side, the evening dinner was improved with a more affordable menu, which meant that the dining... More 

Helpful?
Thank Alan L
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for your visit and your feedback. It is always wonderful to have return guests. You keep us on your toes. Our team and staff has been with us for years. Yes, we have had a trying year this year ( with the lack of and no water). All extra water was used to fight the... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

the hotel website says "Aerobus: Passengers arriving at Madeira can take an Aerobus which makes regular trips into town and stops throughout the main hotel areas. Ticket prices vary, but usually cost no more than €5." However, we were told at the airport that the bus doesn't stop anywhere near the hotel but we'd need to take 2 buses, the... More 

Helpful?
Thank AnnabellaCF
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Thank you for your visit and your feedback. Yes, when staying at the Casa Velha do Palheiro, a Relais & Chateau hotel, a taxi, makes life easier that the Aerobus. We are not enroute. Regarding the menu and dining options for the Casa Velha, I have just confirmed to avoid any false information. On the Friday, guests who dined in,... More 

Thirsk, United Kingdom
1 review
Reviewed 21 October 2016 via mobile

Wonderful hotel and golf course ! Excellent staff who cannot do enough for you. Golf course has just the right amount of challenge and gorgeous views. Reception staff are particularly helpful and thoughtful. This is our 10th visit which speaks for itself !

Helpful?
Thank marthaella
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good morning and thank you for your comment and your 10th visit! ( You could always try for 11th)! Yes, it does speak for itself. We must be doing something right. Thank you very much. Thank you for summing up the Palheiro golf course. It is about placing the ball and the short game ( as golf is). Did you... More 

Nottinghamshire, United Kingdom
2 reviews
Reviewed 13 October 2016

If a quiet location with great golf, fantastic hotel, facilities and food is your ideal holiday, then this is the place to go! Another excellent holiday (third visit here, fourth already booked for next year).

Review collected in partnership with this hotel

Helpful?
Thank Cliffandazul
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira and the Casa Velha hotel. Many thanks for your visit and taking the time to review us. We are also very pleased to hear that the Casa Velha will be a part of your next years holidays! Next time you book, as you seem to enjoy good food, try the end of October. Every year, at the... More 

Kingsbridge, United Kingdom
1 review
Reviewed 12 October 2016

Excellent and peaceful retreat from the bustle of life for golfers and non golfers.Great food immaculate service .Superb location. The clubhouse makes a wonderful lunchtime retreat for all guests. Will certainly return.

Review collected in partnership with this hotel

Helpful?
Thank davidsJ4391MJ
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and hello from the Casa Velha do Palheiro. Thank you for you your visit and taking the time to review us. Both golfers and non golfers are able to relax and enjoy the Palheiro Estate ( the country hotel Casa Velha do Palheiro Relais & Chateau, spa, 18 hole golf course, tennis court, wonderful, award winning gardens ,... More 

Kent, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 October 2016

If you don't want to stay in the centre of Funchal this is a lovely tranquil place to stay. The grounds are well kept, the rooms clean, well equipped and a good size. You also have access to the gardens and golf course on the estate as well (although the course itself was not very well maintained). The staff could... More 

Helpful?
Thank AJD
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for your visit and taking the time to review us. Thank goodness everyones tastes vary. Yes, the golf course ( as is Madeira), has had a tough year. No rain and a very dry year. It is not supposed to rain when we have guests on the island, or so we are told. It can... More 

Henley-on-Thames, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 October 2016

The hotel is perched up on the hills overlooking Funchal, set amongst beautiful gardens. Facilities were excellent with a very good outdoor pool, spa and sports facilities (especially for golfers which we are not). The restaurant is first class. The staff are all friendly and attentive. The rooms were kept v clean, but no air conditioning, which was a surprise... More 

Helpful?
Thank Chris S
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira and the Casa Velha! Thank you for taking the time to review us. Guest feedback is very important to us. We shall pass the word to our colleagues. Often they are not praised. They really do their best to make you feel welcome. Thank you once again. The Casa Velha ( for those who do not know)... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Free Breakfast
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Casa Velha do Palheiro is a graceful 5 star Madeira country house hotel with 37 luxurious rooms.The hotel is situated next to the famous Palheiro Gardens, originally created over 200 years ago. Hotel facilities include: Championship golf course, full spa facilities including indoor and outdoor heated pools as well as a variety of treatments, fishing boat for whale and dolphin watching and big game fishing. ... more   less 

Additional Information about Casa Velha do Palheiro

Address: Rua da Estalagem 23 | Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 10,396 - ₹ 18,740 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa Velha do Palheiro 5*
Number of rooms: 37
Reservation Options:
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Also Known As:
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Funchal, Madeira
Hotel Style:
#9 Spa Hotel in Funchal
#13 Luxury Hotel in Funchal
#16 Romantic Hotel in Funchal
#16 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velha do Palheiro staff and other travellers.
8 questions
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Silves, Portugal
over a year ago
London, United Kingdom
over a year ago
London, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Casa Velha do Palheiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the main house overlooking the main lawn, and enjoy the breeze at night. no neeed fro A/C, what a pleasure”
 of 5 bubbles 136nigelc, 30 Nov 2016 | Read review
“There all nice but I would would opt for something in the house if you prefer individual character.”
 of 5 bubbles FionaRugby, 19 Nov 2016 | Read review
“The suites are lovely”
 of 5 bubbles , 30 Aug 2016 | Read review
“We had room 32 in the golf annexe = ground floor, large and quiet room with outside terrace space (see pics).”
  • Improvement needed
  • Sun terrace
  • Room 32 Golf Annexe
 of 5 bubbles Gleneagles10, 31 Jul 2016 | Read review
“We stayed in rooms opposite hotel room 17 ( 10 yards away) bit cheaper I understand booked with golfbreaks”
 of 5 bubbles 20andym20, 15 Jul 2016 | Read review
5 of 5
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