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Porto Santa Maria Hotel

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1,594 Reviews from our TripAdvisor Community

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There are newer reviews for Porto Santa Maria Hotel
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Showing 1,420: English reviews
Darlington, United Kingdom
Reviewed 31 March 2015

What a lovely hotel, great rooms, great restaurant, marvellous outdoor facilities, but, my grouses are minor but annoying:- 1. they say they provide tea and coffee making facilities, but they only provide a kettle!! Reception said we had to buy our own coffee, milk and tea bags! 2. wifi only free in lobby - unusual in this day and age...

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Helpful?
6Thank Brian D
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your very kind feedback. I am delighted to see that you enjoyed your recent stay with us. I will take good care of your comments for future improvements. I hope to be able to welcome you back in a near future. Yours Truly Carla

York
Reviewed 27 March 2015

We have visited Maderia many times, and walked past this hotel but were put off by the building work on the promenade. After checking the live web cam we realised that it was all but completed, so decided to book. What a really lovely hotel. Peaceful, great staff, good food and the added little bonus of facilities in the room...

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1Thank Doeplayer
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am pleased to hear that you spent a nice holiday with us and that you enjoyed our staff and the services offered. I hope to have the pleasure to welcome you back to Madeira and to Porto Santa Maria Yours Truly Carla

Cupar
Reviewed 27 March 2015

We have returned to this hotel four times now, and it has never failed to impress! The location is perfect for those who want to be in Funchal itself, and enjoy the pleasures of the city, whilst having all the benefits of a resort hotel. We were only in Madeira for a week this time, and ate out every evening,...

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Helpful?
3Thank Cathy A
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, I'm delighted to learn that you enjoyed your stay with us once again, please accept our apologies for any inconvenience caused with the mistake on your arrival transfer. All team will have a great pleasure to welcome you back to Madeira and to Porto Santa Maria soon Please feel free to contact me...

Glasgow, United Kingdom
Reviewed 26 March 2015

i Dont stay at this hotel stay at The Cliff Bay part of the same group Visit it for coffee and a snack.Excellent Staff facilities are excellent rooms to i am told bars etc are good.Staff attitude to even a visiting guest for lunch is friendly they make you welcome.The hotel has an excellent new general manager Carla who i...

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Helpful?
2Thank bobbarclay44
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for such a positive review, we are always so pleased to welcome our loyal guests back to our hotel. I hope to have the pleasure of welcoming you back soon Yours Truly Carla

Scotland
Reviewed 24 March 2015 via mobile

The first time we have been to Madeira, this is a great place to stay in the old town next to the fort and cable car. We had a wonderful room and super view of the harbour from our room, watching the cruise ships entering and leaving port. We had dinner in the hotel a couple of times, it was...

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Helpful?
2Thank Claire S
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m glad to learn that you enjoyed Madeira , our facilities and service. I hope to welcome you back to Porto Santa Maria in a near future Yours Truly Carla

South West England, United Kingdom
Reviewed 23 March 2015

This has the perfect location in funchal with amazing views over the harbour and sea, the staff are friendly and efficient especially the lady in the morning at breakfast , the Inside is spotlessly clean, the pool area delightful and the roof terrace superb, we were given room 262 which is a stunning room with a fab view, the kitchen...

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3Thank Owners2000
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to learn that you chose our hotel to celebrate your wedding anniversary and enjoyed it so much. Lina is a much appreciated member of our team and all together we do our outmost to deliver the best service. We are looking forward to welcoming you back in a near future...

Norwich, United Kingdom
Reviewed 20 March 2015

Our main criteria was for a 8 night break, early March 2015, decent hotel with swimming pool, pool bar and decent on-site buffet restaurant - and most important of all - no children! Following numerous recommendations on Trip Advisor and elsewhere we booked our stay at The Porto Santa Maria in August 2014. All of our requirements were met -...

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7Thank Ian H
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your nice review. I’m delighted to hear that you enjoyed your recent stay with us and that you value our privileged position, our service and facilities. It's such a wonderful compliment, reading that you have already booked your next visit, please feel free to contact me if you need any assistance Looking forward to the...

Oslo, Norway
Reviewed 18 March 2015

We are here for the first time, experiencing a beautiful place. The hotel is situated "on the beach" in the Old Town, close to the magnificent cablecar to Monte and overlooking the harbour. Our room was spacy, clean and tastefully equipped. If we should ever come back to Madeira, we would not have to consider alternative accomodation.

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6Thank fkprydz
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am glad to hear that we managed to correspond to your expectations regarding our services and facilities. It will give us great pleasure to welcome you back to Maderia and to our hotel in a near future. Yours Truly Carla

Stoke-on-Trent, United Kingdom
Reviewed 18 March 2015

We stayed for a week at this hotel and were very happy with our choice of hotel. the hotel has the best position in Funchal with easy access to all of Funchals highlights The hotel is very well maintained and kept clean by very good staff, it has a very nice outdoor pool area, and a nice indoor pool, the...

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Helpful?
2Thank David O
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your very kind feedback. I am delighted to see that you enjoyed your recent stay with us. It is especially gratifying that you enjoy the service from our staff. I hope to be able to welcome you back in a near future. Yours Truly Carla

Perth, United Kingdom
Reviewed 15 March 2015

We booked here for 4 nights on 10th March, and on 9th we found out (luckily I checked my emails) that they had cancelled our booking and had booked us into one of their other hotels at a special half board rate. We had made our booking in November so had expected no issues. We had booked the original hotel...

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Helpful?
12Thank peter b
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, unexpected overbooking situations do happen, we try by all means to avoid it, however an hotel, with very high occupancies as Porto Santa Maria it might occur. I am glad to learn that you had an enjoyable stay at Porto Mare. Once again we do apologize for the inconvenience and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 9,672 - ₹ 16,755 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Funchal, Madeira
Hotel Style:
#7 Spa Hotel in Funchal
#9 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
#21 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Porto Santa Maria Hotel staff and other travellers.
71 questions
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Belfast, United Kingdom
Newcastle, United Kingdom
4 months ago

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Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd or 3rd floors for the best sea views.”
 of 5 bubbles mariankim, 1 Dec 2016 | Read review
“Sea view is a must”
 of 5 bubbles pamrobbo, 30 Nov 2016 | Read review
“Try and get a sea or harbour view”
 of 5 bubbles gordg691, 30 Nov 2016 | Read review
“The middle sea-facing rooms are the best.”
 of 5 bubbles mleather922, 30 Nov 2016 | Read review
“Rooms with Garden View have a partial sea view. All other rooms have full sea view. The suites are second to none.”
 of 5 bubbles Tomitronic, 30 Nov 2016 | Read review
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