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Avenida Mar e Comunidades Madeirenses 50 Porto Bay, Funchal, Madeira 9060-190 Portugal
E-mail hotel
Lowest prices for your stay
Hotel direct offer!FULL-BOARD RATE
Booking.com
$263
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Free cancellation until 30/03/23
Expedia.com
$318
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Free cancellation until 31/03/23
Vio.com
$235
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Free cancellation until 02/04/23
Hotels.com$318
Official Hotel$329
Travelocity$318
View all 18 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1402)
Room & Suite (379)
Videos (2)
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About

#12 of 100 hotels in Funchal
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:HOLIDAY PACKAGE

Location

99Great for walkers
Grade: 99 out of 100
123Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
3098Reviews172Q+A100Room tips
Traveller rating
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  • 16
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Carol W wrote a review Yesterday
4 contributions
Fantastic hotel, great location in the old town of Funchal. Staff were welcoming and courteous. Breakfast buffet good selection. Hotel is near to plenty of restaurants, cafes and bar. Two minutes from the cable car and buses/taxis.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Harold J wrote a review Feb 2023
Moncton, Canada5 contributions12 helpful votes
Hotel's Favourite
We have stayed at other Porto Bay Hotels in Portugal and when we decided to go to Madeira our first decision was Porto Santa Maria. We stayed in a sea view suite and had half board. The room was spacious, clean and comfortable. The meals in the buffet restaurant were excellent and changed regularly. All staff were excellent and very helpful.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 15 Feb 2023
Dear Guest, Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adrianswest wrote a review Yesterday
Market Harborough, United Kingdom1 contribution
From the moment of arrival, to the last wave goodbye, this hotel is excellent. Not only in terms of the facilities, staff and cleanliness, but also in it's location. Our sea-view room was spacious, clean and offered the perfect view of the ocean and the marina / port allowing us to watch the cruise ships come and go. The hotel is right in the heart of the Old Town with restaurants and shops literally on the doorstep. The cable car is within a 5 minute walk and the marina within a 15-20 minute walk. Possibly not the cheapest hotel out there, but worth every penny and more based on our visit. The staff are knowledgeable, friendly and ready to help arrange any trips. The pools were clean and well maintained and the restaurants well staffed offering a range of snacks and meals throughout the day. We will certainly be back!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jean M wrote a review 23 Mar
Dufftown, United Kingdom12 contributions
We booked a Jet2 holiday having chosen this hotel for it's location and it did not disappoint. It was quiet. The staff are friendly, the location for walking along the front perfect, it's handy for the cable car and buses and perfect for all the nearby restaurants. Evening entertainment that we saw was excellent. We booked B&B and the breakfast was great. We travelled as a couple with a friend and my brother and we had a wonderful time. The hotel could not have been better. Terrace and pools great. We didn't get up to the roof terrace - next time.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ari M wrote a review 23 Mar
Lappeenranta, Finland29 contributions24 helpful votes
The location of the hotel was very good. first class service at all levels. Especially at the breakfast reception Mrs. Lina was absolutely super. She received everyone with a sunny smile and knew how to talk to customers in the right way. Her title should be Manager of the First Impression. You rarely get service like this anywhere. Breakfast and other restaurants offered good options. I am happy to recommend the hotel
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ellie M wrote a review 23 Mar
Bristol, United Kingdom6 contributions16 helpful votes
Lovely stay Relaxing, easy, friendly Wonderful location for visiting Funchal. Heart of the old town. Near local bus terminals, cable car, boat trips and lots of restaurants, shopping… everything walkable Would go again
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matingbee wrote a review 21 Mar
1 contribution
Overall we had an excellent stay, but felt very disappointed and annoyed when on arrival, we were refused food at 22.30, late due to a flight delay. We were told that if we were quick, we may find a shop open to get some food in the street. When I discussed this with a manager the next day, she suggested that I should have rung ahead to say I was going to be delayed. Something that is very difficult from an airport tarmac or at 35,000ft above sea level. I wrongly assumed a hotel of this reputation would have provided for such circumstances. It is clearly not company policy to accommodate exceptional eventualities.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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davidbarker5 wrote a review 21 Mar
1 contribution
Lovely Hotel, great location, near the Old Town with its host of places to eat and the bottom of the Funicular . The staff are great and the rooms delightful and well equipped. Our second visit, but it won't be the last. We cannot fault it!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lesboyland wrote a review 21 Mar
2 contributions
Brilliant location - handy for cable car, buses, taxis and the huge selection of eateries in the old town. Hotel has a mature demographic of customer any provides for them beautifully. Immaculate grounds, good pool areas etc. A brilliant cost effective base for any Madeira visit.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lorraine B wrote a review 20 Mar
Olhao, Portugal9 contributions4 helpful votes
This has to be one of the friendliest hotels going. We are used to the kind of service expected in the US and this tops even that. Whilst the hotel is four star, the facilities are very good and well maintained. The restaurant is managed well with an excellent breakfast. Special Gourmet evenings enliven the dinner offer during the week. Every evening there is music in the bar and an area for dancing. On occasions the musicians are exceptional, a feature of Madeira from the Island's investment in school's musicianship and the highly regarded conservatoire. I would not hesitate to recommend a stay at the Portobay Santa Maria …. if you are lucky enough to get a room or suite at this very popular hotel situated adjacent to the many old town restaurants.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Book early!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Bacanhim, General Manager at Porto Santa Maria Hotel
Responded 5 days ago
Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel, Carla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$187 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto santa maria funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
146
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PORTO SANTA MARIA HOTEL (Funchal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Porto Santa Maria Hotel
Which popular attractions are close to Porto Santa Maria Hotel?
Nearby attractions include Lillie Ceramics (0.3 km), Revolucion Rock Bar (0.1 km), and Caravel Art Center (0.3 km).
What are some of the property amenities at Porto Santa Maria Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Porto Santa Maria Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Porto Santa Maria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porto Santa Maria Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Porto Santa Maria Hotel?
Conveniently located restaurants include Peixaria no Mercado, Snack-Bar Bela 5, and ComTradicoes.
Are there opportunities to exercise at Porto Santa Maria Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Porto Santa Maria Hotel have an airport shuttle?
Yes, Porto Santa Maria Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Porto Santa Maria Hotel have airport transportation?
Yes, Porto Santa Maria Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Porto Santa Maria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Porto Santa Maria Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.