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Estrada Monumental, 147, Funchal, Madeira 9004-532 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!LONG STAYS
US$ 231
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2347)
Room & Suite (754)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Tennis court
Aerobics
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:LONG STAYS
4009Reviews248Q+A100Room tips
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Popular mentions
jenny4644 wrote a review 17 Oct
Leicestershire, United Kingdom25 contributions31 helpful votes
We came for a short break and absolutely loved this hotel. It was in a beautiful setting and the whole experience what amazing. We felt completely safe, it was spotlessly clean, The staff were so helpful and friendly. The breakfast was delicious and our meal in the Rose Garden was lovely. Our room looked over Funchal bay and the view was stunning both in the day and at night. We will be back for a longer break and will stay at the Cliff Bay Hotel next time.
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Date of stay: October 2021Trip type: Travelled as a couple
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Tim Ward wrote a review Dec 2020
3 contributions14 helpful votes
Hotel's Favourite
This hotel is wonderful in every respect. The location and buildings are superb and I loved the easy access to the sea. From the moment we arrived we were made to feel special by the lovely friendly staff and every meal or drink was served with a genuine smile. The walk into Funchal from here is interesting and Funchal itself is a buzzy compact town with lots of historic buildings and beautiful gardens. The Christmas lights were really impressive. This was my first visit to Madeira and I loved it and will definitely return, hopefully staying at the Cliff Bay, which I could not fault in any way.
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Date of stay: December 2020
Value
Rooms
Service
8 Helpful votes
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 16 Dec 2020
Dear Guest, Thank you for your kind words we to read that you enjoyed your stay, we put the highest priority on ensuring the total satisfaction of our guests. Looking forward to welcome you back again With best regards, The Cliff Bay Team
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Melanie L wrote a review 17 Oct
London, United Kingdom33 contributions16 helpful votes
Stayed here for a week. Lovely 5* hotel. Very comfortable and clean and the staff fall over themselves to help you. Special mention to Tania at the pool are who was amazing! Wouldn’t hesitate to recommend this hotel and hope to go back there myself!
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Annie wrote a review 17 Oct
1 contribution
There is nothing we can fault this beautiful hotel for, it is spotless, the rooms are lovely , every member of staff was helpful and friendly. The restaurants are all fabulous we had the most amazing food in the Gallo and Avista restaurants both with fantastic views and lovely staff. This was my second visit and we will be back again.
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Date of stay: October 2021Trip type: Travelled as a couple
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farrj wrote a review 13 Oct
Wirral, United Kingdom382 contributions200 helpful votes
+1
We have just returned from our 7th visit to the Cliff Bay Hotel, and the title of my review says it all. We can't say that this is the best hotel in Madeira, because we haven't visited them all! However, there is no other hotel that we would stay at in Madeira, because for us the Cliff Bay offers the ideal mix of ocean-front location, style, luxury, comfort, excellent facilities and above all personal, friendly and attentive service. We travel throughout the world quite a lot, and the Cliff Bay is simply our favourite hotel in the world for a relaxing and comfortable holiday! I won't list the hotels facilities here, because they can be seen in detail on the Cliff Bay website and in other reviews. However, I can say that the hotel has a very good choice of restaurants for lunch and dinner, including Madeira's only 2 Michelin Star restaurant, the Il Gallo d'Oro, where we enjoyed 2 wonderful meals during this stay. To dine here you need to make a reservation several weeks in advance of your stay. We personally prefer a mix of dining in the hotel and also in the many wonderful restaurants in Funchal, and there are several good restaurants within a short walk of the hotel. There are swimming pools and sunbathing terraces at cliff-top level and sea level, and we found no difficulty in finding secluded spots overlooking the ocean to relax in, with waiters providing an efficient drinks service to our sunbeds. I have seen some critical reviews of the hotels reception service which surprised me because we have always found the reception staff, led by Diamantino Fernandes, to be extremely helpful, friendly and attentive, as are all of the staff that we encountered. I would also mention Nelson in the Cliff Bar who shows a real interest in providing a friendly and personal bar service for guests. The Spa provides a great range or treatments, and special mention to Sónia and Marina for their relaxing massage and pedicure treatments. The hotel was, for us, a comfortable 20 minute walk downhill into Funchal Town, but a little longer for the return uphill journey. However, a taxi into town from the hotel was only about €5. Most of the time however we stayed in the area of the hotel where there were many restaurants, bars, and a very nice walk along the coast. Overall a really relaxing holiday, so much so that we have booked to return again for a fortnight in June 2022.
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Date of stay: September 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 1 week ago
Dear Mr.farr It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. Looking forward to welcome you back once again. The Cliff Bay Team
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PRICE RANGE
US$166 - US$429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cliff bay - porto bay hotel funchal, cliff bay porto funchal, cliff bay hotel funchal, cliff bay hotel madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
200
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Frequently Asked Questions about Hotel The Cliff Bay
Which popular attractions are close to Hotel The Cliff Bay?
Nearby attractions include Madeira Mandolin Orchestra (0.2 km), Hole in One (0.1 km), and Orchid Gifts of Madeira (0.5 km).
What are some of the property amenities at Hotel The Cliff Bay?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel The Cliff Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel The Cliff Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel The Cliff Bay?
Yes, free parking is available to guests.
What are some restaurants close to Hotel The Cliff Bay?
Conveniently located restaurants include MadMarket Restaurante, Cris's Place, and Franco's Corner.
Are there opportunities to exercise at Hotel The Cliff Bay?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel The Cliff Bay have an airport shuttle?
Yes, Hotel The Cliff Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel The Cliff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel The Cliff Bay offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Which languages are spoken by the staff at Hotel The Cliff Bay?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.