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Aparthotel Imperatriz

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136 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Helensburgh, United Kingdom
Reviewed 1 week ago NEW

Very clean well run place. Good size room , a bit dated particularly the quirky "kitchen" but perfectly satisfactory for those looking for no fuss clean accommodation within walking distance of town centre but close to local eateries etc. Cleaners hard working and efficient. Of the 3 receptionists ,Duarte the youngest , is the star the others are ok although...

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Helpful?
Thank r0synjim
ApartImperatriz, Front Office Manager at Aparthotel Imperatriz, responded to this review

Dear Tripadvisor, Thank you for your review. Regarding the comment of one of our collaborators being on the phone a lot is due to high demand calls we receive in a specific period of time (early morning, before lunch time and after lunch time). We are sure no guest is left on hold, the phone call yes, since the present...

Reviewed 27 November 2016 via mobile

Best part of this holiday was the location of the hotel. Rooms basic Beds basic. Cleanliness Basic nice towels and cleaned every day............. But ants...... Kitchenette in the cupboard definitely needs updating, no toaster, no microwave, these are basics if you need to make a breakfast, pity as this hotel is fantastically located. Deffo only a two star for me....

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Helpful?
1Thank Dianne M
ApartImperatriz, General Manager at Aparthotel Imperatriz, responded to this review

Dear Tripadvisor member, Thank you for your review. I'd like to think that enough was said about ants in previous hotel comments. All in our power was done to minimize it and we still do. Ants are not a plague or lack of hygiene. Kitchenette itself is basic, do not confuse it with a kitchen (different definitions). In all rooms...

Toronto Canada
Reviewed 3 November 2016

Hotel was booked by our Travel Agent as part of a 14 day Madeira /Portugal drive and stay vacation.We were assured that this hotel would be perfect for our 4 day stay in Madeira before flying over to Lisbon.We arrived on Sunday Oct 9th around 2.30pm,opened the hotel doors and brought in our luggage and approached the front desk.The clerk...

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Helpful?
1Thank GUY-CAN
ApartImperatriz, Front Office Manager at Aparthotel Imperatriz, responded to this review

Dear Trip Advisor member. We thank you for your review; it always allow us to detect any issue and improve our service standard. However this review in particular left us and me specially a bit astonished. First of all it was me who welcomed you at Aparthotel Imperatriz, I remember perfectly of the situation. I saw you arriving, asked you...

Scotland, United Kingdom
Reviewed 18 October 2016

Good location, staff very friendly but Duarte tops the lot very helpful. Yes the hotel is a bit dated and the kitchen area in a cupboard is a bit strange but it’s all you need to make a cup of coffee and some toast, the rooms were cleaned every day and with fresh towels but the lack of air con...

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Helpful?
Thank Consultant09
ApartImperatriz, Director of Sales at Aparthotel Imperatriz, responded to this review

Dear Trip advisor member, Thank you for your review. We hope to having you staying with us in the near future. Kind regards.

Ticehurst, United Kingdom
Reviewed 12 October 2016 via mobile

This hotel was In a good location, a little dated, but room was cleaned daily, clean sheets and towels. Very good price. The staff were very helpful especially the younger male on reception. There are lots of good restaurants locally. Swimming pool was not in use most of the time when we stayed, nice views from the roof area with...

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Helpful?
1Thank F285BPJulie_C
ApartImperatriz, Public Relations Manager at Aparthotel Imperatriz, responded to this review

Dear Trip advisor member, Thank you for your review. We hope to having you staying with us in the near future. Kind regards.

Aylesbury, United Kingdom
Reviewed 1 October 2016

This is a good clean and comfortable hotel with comfortable beds in the best location. Close enough to the old town and with good shops and restaurants close by. Kitchenette is genius. Useful for picnics if you're out all day or breakfast etc. Trust me this will save you plenty. Friendly staff. My fourth trip here and been to posher...

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Helpful?
1Thank martin w
ApartImperatriz, Public Relations Manager at Aparthotel Imperatriz, responded to this review

Dear Trip Advisor member. In the name of all staff at Aparthotel Imperatriz, thank you for your review. We hope to have you staying with us in the near future. Kind regards,

Manchester, United Kingdom
Reviewed 16 September 2016

Just got back from a fortnight here, good location in Funchal. We only wanted a place to stay and were given the biggest room - 109 (larger balcony along the side with sea view, great little pool on the roof, could do with investing in some more sun loungers but we always managed to get one, subn is very hot...

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Helpful?
1Thank MancJulie
ApartImperatriz, General Manager at Aparthotel Imperatriz, responded to this review

Dear Tripadvisor. Thank you for your review. Regarding the hotel itself it is hard to satisfy all our guests but we do our best to make it possible. Some prefer clouds for shade, some prefer the sun...that's a good example that some things are out of our control. About ants we think all was said about it and repeating it...

Coventry
Reviewed 4 September 2016 via mobile

Extremely dated hotel.. Problem with ant's running a long head board.. Inside fridge all over sink.. Had to buy ant killer for ever using it. Got fed up trying to get rid of them..... Plus point's.. LARGE EXIT DOOR.. 1STAR FOR THE DOOR

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Helpful?
Thank Tom C
ApartImperatriz, General Manager at Aparthotel Imperatriz, responded to this review

Dear Tripadvisor member, Thank you for your review. It's a bit strange how sometimes reviews go from 8 to 80. As a PLUS point the irony you used is sign of great character. Do note ants (at least in Madeira) aren't hazard to human beings and it's totally impossible to "exterminate" them all; sometimes there are some precautions guests have...

Stranraer, United Kingdom
Reviewed 24 August 2016

We spent a week here (15th-22nd Augus 2016) and loved it. Yes the rooms are a bit basic, the TV wasn't much bigger than a beer mat, and there was no air conditioning. If you want 5 star accommodation and are prepared to pay their exorbitant prices, there are plenty of those places too. We wanted some where to sleep,...

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Helpful?
1Thank SteJan2014
ApartImperatriz, Public Relations Manager at Aparthotel Imperatriz, responded to this review

Dear Tripadvisor member, Thank you for your review. This really tells those who read about us what really the hotel has to offer. We hope to have you staying with us again. Kind regards, Victor Gouveia

Reviewed 18 August 2016 via mobile

Has everything you need as long as you don't expect too much - we were using it as a base to travel so it was fine - only thing I would have liked was air conditioning - if you like lounging by pool with bar not for you - staff very friendly

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Helpful?
Thank Patrickenfield

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Aparthotel Imperatriz is a small family-run establishment conveniently situated in the most upmarket district of Funchal, adjacent to the famous Madeira Casino and Congress Centre, close to some of the city's finest restaurants and bars, about 5 minutes walk from Funchal's harbour and CR7 (Cristiano Ronaldo) museum. The hotel has 27 comfortable studios, each with free wireless internet, private bathroom, hair dryer, balcony, kitchenette, mini-bar, cable TV, direct-dial telephone and a safe-deposit box. Facilities include a snack bar, restaurant, games room, business centre, small library, winter garden, freshwater swimming pool with a sun terrace affording breathtaking views over the ocean, private garage, 24-hour reception and a rent-a-car service. ... more   less 

Additional Information about Aparthotel Imperatriz

Address: Rua Imperatriz Dona Amelia 72, Funchal, Madeira 9000-018, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 2,765 - ₹ 7,858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Imperatriz 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Aparthotel Imperatriz Funchal, Madeira
Aparthotel Imperatriz Hotel Funchal
Hotel Style:
#5 Best Value Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Imperatriz staff and other travellers.
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Questions? Get answers from Aparthotel Imperatriz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better views I believe at the front but perhaps less sheltered.”
 of 5 bubbles r0synjim, 15 Jan 2017 | Read review
“Do not accept an rooms facing the street.you will not be able to sleep at night.”
 of 5 bubbles GUY-CAN, 3 Nov 2016 | Read review
“I liked the sea view .”
 of 5 bubbles martinw321, 1 Oct 2016 | Read review
“Our room was at the back and was shaded, Those at the front will hear some road noise but it is a relatively quiet road.”
 of 5 bubbles SteJan2014, 24 Aug 2016 | Read review
“Sea view is a nice dream ne”
 of 5 bubbles X398IOsandrap, 24 Jul 2016 | Read review
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