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Belmond Reid's Palace

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,379 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
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Billingham
Reviewed 1 week ago NEW

We stayed in a superior room overlooking the gardens with sea views. Very comfortable and spotlessly clean. All food was delicious, varied and well presented. All the staff were extremely smart, courteous and very helpful. We will definitely visit again. Thank you to everyone for a very memorable stay.

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Helpful?
1Thank Terence B
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Terence B, Thank you very much for visiting us and for your nice comments, we are glad to read that we have been able to meet your expectations. We hope to have the pleasure of welcoming you back here to the Belmond Reid's Palace in the near future. Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Madeira, Portugal
Reviewed 1 week ago

Enjoyed a wonderful weekend break at this iconic hotel. Excellent service everywhere you go in the hotel and always with a smile. Well appointed rooms with fantastic beds. You even have a choice of pillows from the Pillow Menu! Newly renovated reception area adorned with flower displays from local artisans. The management have also made their own floral carpet to...

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Helpful?
1Thank James O
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear luneau123, Thank you very much for choosing our hotel and for sharing your feedback! We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope to...

Great Bookham, United Kingdom
Reviewed 1 week ago

Spent 5 days at Reid's. Generally my wife and I really enjoyed our stay. The hotel is exceptionally well positioned with a beautiful view over Funchal. It is a great place for relaxing with excellent swimming pools and a tennis court. Most of the guests seemed to be retired Brits and the atmosphere was like a club. The staff were...

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Helpful?
3Thank Jim H
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Jim H, Thank you very much for visiting us and for your nice comments, these words are the spring that pushes us to walk the extra mile every day for our customers’ satisfaction. We hope to have the pleasure to welcoming you back here to the Belmond Reid's Palace in the nearest future. Ciriaco Campus General Manager Belmond Reid’s...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

This hotel is steeped in history and many famous people have stayed here. We booked beforehand after being advised to do so. Afternoon tea is served on the tea terrace which overlooks the sea and the hotel's beautiful gardens. The staff are welcoming, very polite and well-dressed. Our tablecloth and napkins were pristine and beautifully starched. We were offered champagne...

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Helpful?
Thank Susan F
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Susan F, Thank you very much for visiting us and for your nice comments, these words are the spring that pushes us to walk the extra mile every day for our customers’ satisfaction. We hope to have the pleasure to welcoming you back here to the Belmond Reid's Palace in the nearest future. Ciriaco Campus General Manager Belmond Reid’s...

Margate, United Kingdom
Reviewed 1 week ago

I had lunch in the pool side restaurant earlier this moth. The hotel reception has been much updated since my last visit as has the restaurant with chilled food counters and a central bar. This is a good move. The food as always was outstanding as was the service. Particular reference should be made to the deserts which a amazing....

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Helpful?
Thank Thanet48
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Thanet48, Thank you very much for visiting us and for your nice comments, these words are the spring that pushes us to walk the extra mile every day for our customers’ satisfaction. We hope to have the pleasure to welcoming you back here to the Belmond Reid's Palace in the nearest future. Ciriaco Campus General Manager Belmond Reid’s Palace...

Nottingham, United Kingdom
Reviewed 2 weeks ago

I went to Reid's for afternoon tea with my family. As we are vegetarians, we contacted the hotel beforehand requesting our dietary requirements. The wine and beverages manager very kindly made arrangements for us to have a vegetarian and very tasty afternoon tea. The food was yummy, the service was superb and special thanks to Claudia, Alberto, Chef(s) and of...

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Helpful?
Thank sarita303
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear sarita303, Thank you very much for visiting us and for your nice comments, these words are the spring that pushes us to walk the extra mile every day for our customers’ satisfaction. We hope to have the pleasure to welcoming you back here to the Belmond Reid's Palace in the nearest future. Ciriaco Campus General Manager Belmond Reid’s Palace...

County Durham
Reviewed 2 weeks ago

Went to Reids for a Champagne buffet dinner on Sunday 23rd April and were very disappointed as we turned up fifteen minutes early .I asked at reception and was told where to go for the Champagne Buffet .On arrival at the venue we were met in the bar ,by a young lady ,who explained that we were a little early...

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Helpful?
Thank pineridgevisitor
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear pineridgevisitor, Thank you very much for your valuable comments. We were pleased to learn, that your Champagne Buffet experience was a pleasant one. On the other hand, with some regret, we have understood that our welcome and invitation to the buffet was not according to your wishes. We will use your remarks as a guideline for the future improvement...

Coventry, United Kingdom
Reviewed 2 weeks ago via mobile

This weekend was a treat to Hubby & I wanted it to be special so I booked a Classic Room at Reid's. On arrival, our room wasn't ready (we weren't expecting it to be ready) so we were invited to enjoy complimentary coffee on the terrace. We had a nice hour in the sun & were delighted to be told...

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Helpful?
Thank Ruth M
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Ruth M, Thank you very much for visiting us and for your nice comments, we are glad to read that we have been able to meet your expectations. We hope to have the pleasure of welcoming you back here to the Belmond Reid's Palace in the near future. Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

London, United Kingdom
Reviewed 3 weeks ago

I was always a big fan of the Reids Palace in Madeira. It's probably the most beautiful hotel in the island (and one of the nicest I know in the world). I had the opportunity to come back to the Reids last week and once my expectations were exceeded! This hotel has charm, class and history! It's a life experience.

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Helpful?
3Thank Joao G
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Joao G, Thank you very much for choosing our hotel and for sharing your feedback! We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope...

Stratford-upon-Avon, United Kingdom
Reviewed 3 weeks ago

We've just come back from a really lovely 4 day break at Reid's. I cannot recommend it enough for a relaxing holiday in a charming hotel with good old fashioned 5 star service. I can only echo all the other positive reviews. My favourite bits were: the terrace over-looking Funchal, Villa Cipriani for dinner, the poolside service, room service breakfast...

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Helpful?
Thank Fiona B
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Fiona B, I would like to thank you very much for taking the time for sharing your review. Above all I would like to thank you, also on behalf of all the Belmond Reid's Palace Team for the words of vote you reserved to us. These type of comments are the greatest motivation and payback for the efforts we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 21,580 - ₹ 41,784 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Funchal, Madeira
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Family Hotel in Funchal
#5 Romantic Hotel in Funchal
#5 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Reid's Palace staff and other travellers.
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Questions? Get answers from Belmond Reid's Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms would not disappoint.”
TerenceB260, 17 May 2017 | Read review
“We went for afternoon tea”
sarita303, 10 May 2017 | Read review
“Sea view, with balcony”
1steely, 28 Apr 2017 | Read review
“Overlooking the pool and the sea it a must. We were on floor 8 and it was fine”
G6065VRrebeccaf, 27 Apr 2017 | Read review
“Upgrade to a superior room.”
holidaydr3amer, 23 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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