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Pestana Royal All Inclusive

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Estrada Monumental 275, Funchal, Madeira 9000-250 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$ 189
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Free cancellation until 23/04/22
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Priceline
US$ 172
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Free cancellation until 22/04/22
Trip.com
US$ 170
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Free cancellation until 23/04/22
PestanaUS$ 189
Agoda.comUS$ 176
travelup.comUS$ 196
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1022)
Room & Suite (199)
Dining (114)
What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 98 hotels in Funchal
Location
Cleanliness
Service
Value
Travellers' Choice
The Pestana Royal is an All Inclusive hotel (breakfast, lunch, dinner, snacks and domestic beverages) located in Funchal, Madeira. It sits 2 minutes on foot from Formosa beach, the city's largest beach, with panoramic views of the Cabo Girão hillside, 10 minutes from Funchal’s city centre (by car). During your stay, you can enjoy 2 outdoor swimming pools, an open-air solarium, a SPA with indoor swimming pool, gym and 3 treatment rooms where you can book you Magic SPA treatment/massage. The youngsters can have fun at the Kid's Club, while the adults play pool, mini golf or use the tennis court. The hotel offers 4 restaurants (1 open buffet for all meals and 3 themed restaurants), promenades and 2 bars. All of them have a very relaxed atmosphere, this being one of the main features of this resort. All rooms offer pleasant views, flat-screen TVs and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool with view
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Boating
Mini golf
Tennis court
Entertainment staff
Evening entertainment
Fishing
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Massage
Solarium
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Sofa
Cable / satellite TV
Bath / shower
Hair dryer
Telephone
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
24Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1676Reviews232Q+A100Room tips
Traveller rating
  • 777
  • 521
  • 221
  • 106
  • 51
Time of year
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Popular mentions
Ashok wrote a review Nov 2021
4 contributions
Pasta Royal hotel is ideally located for local buses to the surrounding areas. Lovely hotel with fantastic staff. There was only a single restaurant open besides the buffet. Nice poolside bar and food service with excellent staff. Although we had booked a twin bed room which was uncomfortable for couples which on request to change was denied. Tui representative called to emphasis that our booking was for a twin bed irrespective of how we felt. Food for vegetarians was very limited. There was a Bangladeshi chef who would have cooked for us but was not allowed. ( He knew the Indian food). I would suggest to the management to let him try to cater for Asian clientele.unfortunately we met Karina Mejias who is a guest relations representative too late in our stay. She was very supportive and tried to help us with our issues. Although the buffet was excellent but for vegetarians limited with side dishes and no mains. I would like to thank Karina who came at the last moments otherwise the reviews would be less favourable. Ashok room 829 23/11 to 30/11/2021
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Date of stay: November 2021
Rooms
Location
Service
Room Tip: Twin beds uncomfortable for couples
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barkert9 wrote a review Nov 2021
Salisbury, United Kingdom4 contributions4 helpful votes
Just returned from another stay at the Pestana Royal. I love this place. This is a lovely quiet hotel, clean, plenty of areas to sit and relax, no problems with sunbeds as there's loads. Had a sea view room with balcony with exception views of the coastline. I thought the food and drink were great. If you don't like a certain item, just go and pick something else, there are always loads of alternatives. Breakfast is probably the best meal in my opinion. The jewel in the crown for this hotel though must be the staff. The cleaners, dining room staff, bar and reception staff all go that extra mile to ensure guests have a great stay. During this visit, it was my birthday and they even left a card and a bottle of champagne in the room for me. This type of thing just makes an already great hotel into an exceptional one. I have visited Madeira in November and March for the past 4 years except when Covid restrictions stopped me. Can't fault the place or the hotel. I never understand when people on here say the staff were rude or the food wasn't hot. Some foods are being cooked in front of you so how could they not be hot? In the intersts of balance, look how many positive comments the hotel gets against the negatives. Thanks to all the staff and management at Pestana Royal for making my week there such a very pleasant experience. Hopefully back there in March 2022.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: Sea view with balcony for stunning views
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Gmbtraveller wrote a review Nov 2021
Chorley, United Kingdom57 contributions54 helpful votes
We booked this break on the strenght of the advertisement advertised by TUI, unfortunately we were wrong. We paid for a junior suite, the view was over the staff quarters and all deliveries for the hotel, we complained half way through our 2 week stay and also right at the end of our stay to which the reception did nothing about it. The hotel was not even full. What we paid for but did not receive:- Mini Bar Fridge did not work Only 1 themed restaurant open Lift was broken down to the beach No shuttle bus to get into Funchal Not much choice in restaurant No gift shop We spent alot of money on this holiday only to pay extra for all the above services we did not get. On returning I did report this to TUI and they said it was advertised saying alot of the facilites were not open. I then replied to TUI asking to send a copy, still waiting as never heard from TUI since. Do not book this hotel until you are sure everything is open as it will cost you a lot of extra money, do not book through TUI and they are falsly advertising.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: If you do not like the room complain straight away
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1 Helpful vote
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7356smb wrote a review Nov 2021
Sheffield, United Kingdom6 contributions4 helpful votes
Having had 18 holidays cancelled over the last 20 months, we managed to squeeze in a short break in Madeira and chose the Pestana for a four night stay thinking it would be value for money as an all inclusive and as advertised as a five star hotel. How wrong we were! We paid top buck for a suite but we’re very disappointed with our room. The small double bedroom had a tiny slit for a window so you could only see the view if you stood in front of it. The lounge was large but sparse furnished - no minibar as advertised, fridge did not work and the tiny balcony was surrounded by a brick wall so when seated, all you could see was sky! The next day we saw that other balconies had iron balustrades around them which meant they could see out whether seated or standing - as we were only staying four nights, and we had unpacked, it seemed pointless making a complaint then as I thought the hotel would have put us in the best room available on arrival so nothing else would be available anyway. The food was awful - supposed to have four restaurants but only two were open and the Italian speciality restaurant was only on the first night of our stay. The themed night dinners offered little choice, did not look appealing and was only just warm enough. The oriental night offered Indian only and we do not like Indian food so ended up having cheese & biscuits for our evening meal. The bar staff were pleasant and cheerful - only good thing I can say about the hotel. The entertainment was amateurish and a dance troupe of six women dressed as little girls in short, silky, frilly skirts bordered on something very seedy. The hotel was supposed to have a free shuttle bus to the city centre - this was not operating and there was no concierge available to book a taxi. The business centre computers did not have printers to be able to print boarding pass for return flights but there was no internet connection on them anyway! This was an awful hotel and we will never return to it. Not worth the money we paid and should be labelled a three star at the most!
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: Ask for a room that looks out over gardens & pool area then you might get a balustrade not a...
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3 Helpful votes
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S Lovell wrote a review Nov 2021
45 contributions51 helpful votes
Had a sea view room which was very big, clean, a huge wardrobe and the best comfy bed and pillows I’ve ever had on holiday which made up for a small balcony. Food was very nice especially breakfast so much choice, dinner was ok, the Italian restaurant was only open Wednesday to Saturday, the other restaurant was closed which made the main buffet busy. The pool area was very nice lots of sun beds with cushions and towels provided, the pool bar had food was nice but the staff who worked on there could do with lessons in customer service as were rude and unhelpful, at one point I got chips on a plate almost thrown at mr across the bar with the lady giving me a big sigh! Evening entertainment was very good especially the trio group who the main singer played guitars and was fantastic. Receptionists were very nice and helpful. Disappointed lift broken to beach as the alley way to it is very steep with steps. Barbara the entertainment lady is crazy but she is amazing so much energy, is always friendly and enthusiastic. A very nice hotel to stay in.
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Date of stay: November 2021
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Response from Royal Pestana, Guest Services / Front Office at Pestana Royal All Inclusive
Responded 1 week ago
Dear Mr./Mrs. Slovellmay, Thank you for your feedback on your stay at Pestana Royal All Inclusive. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Royal All Inclusive, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Royal All Inclusive
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PRICE RANGE
US$168 - US$320 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
324
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Frequently Asked Questions about Pestana Royal All Inclusive
Which popular attractions are close to Pestana Royal All Inclusive?
Nearby attractions include Praia Formosa Beach Madeira (0.2 km), Bacchus Bar (0.3 km), and Anjo da Praca da Assicom (0.08 km).
What are some of the property amenities at Pestana Royal All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Pestana Royal All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pestana Royal All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Royal All Inclusive?
Conveniently located restaurants include Espettus, The Beer Garden, and Terroir Portugal.
Are there opportunities to exercise at Pestana Royal All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pestana Royal All Inclusive have an airport shuttle?
Yes, Pestana Royal All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pestana Royal All Inclusive have airport transportation?
Yes, Pestana Royal All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Royal All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Royal All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Royal All Inclusive?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.