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Pestana Promenade Ocean Resort Hotel

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#17 of 86 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Pestana Promenade Ocean Resort Hotel
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1,695 Reviews from our TripAdvisor Community

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Showing 1,280: English reviews
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Stowmarket, United Kingdom
Reviewed 4 days ago NEW

We have just returned from a relaxing ten day stay at this hotel and it certainly exceeded our expectations. Our allocated room was by any standards large and comfortably furnished with a modern bathroom both of which were spotlessly clean and towels changed regularly. The balcony overlooked the pool and beautifully kept gardens with a view of the sea and...

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1Thank Joseph H
Suffolk
Reviewed 6 days ago NEW

We have recently returned from a memorable stay at this modern, stylish and welcoming hotel - this was our first visit and we enjoyed one of our best holidays to date. It is the attention to detail and the many 'little things' that make the Pestana Promenade so special. Our first impressions, from the friendly welcome at reception, the inviting...

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1Thank Altea88
Frankfurt, Germany
Reviewed 6 days ago NEW

Booked for a year-end relaxation holiday, the hotel did not really meet our expectations. The glossy marketing pictures suggest a clean and lean design style throughout the hotel and its amenities - which might have been true when new. Upon arrival end 2016, the lobby looked remotely similar to the brochure pics, check in was smooth and friendly. The room...

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Thank Lilie100
Northamptonshire
Reviewed 1 week ago NEWvia mobile

A beautiful location, gorgeous hotel, the evening buffet is very good, the staff are delightful.....cannot find a fault, will be returning as soon as possible. Photo below is the view from our balcony.

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Thank Colcheck
Lowestoft, United Kingdom
Reviewed 1 week ago NEW

First the little gripes that we have. We are members of the Pestana Vacation Club and we stayed in a T0 apartment which was amazing except for the kitchen and unfortunately it is always the kitchen that we have negative comments about, although very well equipped there was no storage space for our own foods other than the fridge, we...

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Thank Philip E
Funchal, Portugal
Reviewed 1 week ago via mobile

Enjoyed our time at the Promenade we didn't think the food was as good as last time we stayed.The walk way around the swimming pools needs work on it it's braking up . The gardens look wonderful . The maid service of the rooms was extremely​ good.

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Thank oldchilly
Hornsea, England, United Kingdom
Reviewed 2 weeks ago via mobile

Room was lovely, convenient position for shopping, city centre and Promenade, lovely pool, good breakfast. Only reason for marking down is lack the of evening facilities and lack of dining options, which are fairly limited considering it's predominantly elderly residents in the winter months.

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Thank Maisie M
Elgin, United Kingdom
Reviewed 3 weeks ago via mobile

Well what can I say we just arrived and it is stunning..our room .the wether and madeira...we joined up 2 pestana priority guest..was so worth the money...the hotel is amazing the weather is even better for this time of year

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Thank lisanne83
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer lisanne83, We thank you for your recent holiday spent at the Pestana Promenade Premium Ocean & Spa Resort and for your choice in booking this holiday destination. It is with extreme happiness that we become aware that you have enjoyed to the fullest your stay at the Pestana Promenade and we hope we have the...

Reviewed 3 weeks ago

We absolutely loved this hotel. We were only here for a week yet our experience was enriched by superior ,comfortable modern accommodation, friendly helpful staff, a beautiful setting of gardens and pools overlooking the Atlantic Ocean. There is a promenade for walkers and cyclists running below the Hotel gardens This promenade takes one towards Funchal town or out towards rocky...

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5Thank Gill W
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer Gill W, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. It is with utmost delight that we become aware that we managed to create...

Copenhagen, Denmark
Reviewed 3 weeks ago via mobile

We had a family room with two rooms and two bathrooms, it was great for the four of us. Beautiful outdoor areas, very helpful staff at the reception and good breakfast. Good with the small indoor pool for the children.

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1Thank A F
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer A F, We thank you for your recent holiday spent at the Pestana Promenade Premium Ocean & Spa Resort and for your choice in booking this holiday destination. It is with extreme happiness that we become aware that you have enjoyed to the fullest your stay at the Pestana Promenade. We as a Group and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: ₹ 6,540 - ₹ 12,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Funchal, Madeira
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travellers.
77 questions
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Questions? Get answers from Pestana Promenade Ocean Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was situated on the sixth floor which gave a good view of the gardens. It was also very quiet no traffic noise could be heard.”
 of 5 bubbles josephh709, 19 Mar 2017 | Read review
“over looking the pools and garden”
 of 5 bubbles 673philipe, 16 Mar 2017 | Read review
“Facing the sea ie south side means no traffic noise because theres no road between the hotel and the sea. We were on floor 3 .”
 of 5 bubbles 872gillw, 26 Feb 2017 | Read review
“We had an amazing view - room number 1423”
 of 5 bubbles SheranM_12, 23 Feb 2017 | Read review
“Sea facing rooms are quieter and higher level accommodation eg 5th, 6th and 7th floors have great views; all room are special.”
 of 5 bubbles Rosie2341, 22 Feb 2017 | Read review
5 of 5