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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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Tivoli Palacio de Seteais
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1,094 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Washington DC, District of Columbia
Reviewed 25 November 2016

The Tivoli Palacio lives up to its billing as a unique luxury hotel. Staying there feels a bit like being a guest at Downton Abbey -- the guest rooms and public areas are gorgeous, with surprising details such as an incredible painted German piano and well-restored frescos on the walls. The rooms are extremely comfortable, with good mattresses, excellent pillows,...

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Helpful?
1Thank WhoAmIToday
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

London, United Kingdom
Reviewed 23 November 2016 via mobile

Great for a romantic getaway! Everything was perfect from food&beverages, every staff member was friendly and hotel was impeccably cleaned. Also, very attentive to detail! It was my partners birthday and I had requested the "Romantic pack" added to our second night stay. It was beautiful!! They also prepared some cake and champagne served at breakfast on my partners birthday...

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Helpful?
Thank MichelleLyliann... C
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

Brownsville, Texas
Reviewed 17 November 2016

My now husband and I visited this hotel earlier this year and fell in love. We had not even stayed there and decided that it looked like the perfect location to host our guests during our upcoming wedding. After meeting their event planner, Patricia Goncalves, who was so incredible to work with, thoughtful and kind, we knew we had to...

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Helpful?
1Thank lynettebenavidez
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

Linden
Reviewed 13 November 2016

Forst time in sintra and in this wonderpil palace hotel. It is à dream to,stay hete and feel the palace atmosphere. An ideal stay to plan your visit to the sintra area and to have à wonderfull experience.

Review collected in partnership with this hotel
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Helpful?
Thank hilde d
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

San Sebastian - Donostia, Spain
Reviewed 8 November 2016

This place is magic as always, nothing to say. For me one of the nicest hotels in Europe and of course in Portugal. I discovered this hotel 30 years ago and from this time I am in love with this hotel and Sintra. I hope i wish... 30 years more. Congratulations to all the staff as always.

Review collected in partnership with this hotel
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Helpful?
Thank LUIS MARIA E
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Luis Maria, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity...

Almancil, Portugal
Reviewed 7 November 2016

We were a party of 17 friends, 7 couples and 3 singles, and were absolutely delighted with every aspect of the hotel, but it is not an hotel, it is a palace, and we were treated like royalty. Exceptional dining, very professional staff, helpful but not intrusive.

Review collected in partnership with this hotel
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Helpful?
Thank Monica P
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Monica, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Cape Town Central, South Africa
Reviewed 6 November 2016

The hotel and staff are wonderful. The location is good but there is a lot of walking or taking a cab to get back and forth to the main area. I wouldn't say it is a difference maker however in choosing this hotel as it does have other amazing qualities.

Review collected in partnership with this hotel
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Helpful?
Thank Stafford M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Stafford, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

West Chester, PA
Reviewed 4 November 2016

Very nice property setting, old world charm, and comfy room. Awkward location outside of Sintra, need to be a mountain goat to walk anywhere. Most of the staff was very accommodating. We tried to check in early, and were told we needed to wait, no problem, please help yourselves to coffee/breakfast on the patio with a lovely view. We had...

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Helpful?
Thank Curt H
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Curt, Thank you for sharing your opinion about your experience at the Tivoli Palácio de Seteais. I sincerely apologize if some of our facilities did not meet your expectation. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may be considered in the near future, to improve our quality standards....

Soignies
Reviewed 2 November 2016

The staff Hotel is the most important resource. Nice and always available to help and clarify any thing. The ambiance is fantastic. Very well located. Very easy to walk towards Sintra centre. The room service is outstanding and the details are indeed a trade mark. Everything is one to satisfy clients wellbeing.

Review collected in partnership with this hotel
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Helpful?
1Thank coutinho_lucena
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Reviewed 27 October 2016 via mobile

Was supposed to be the highlight of our Portugal trip but it is so disappointing. On the good side, nice helpful staff, beautiful facade to the building, great common rooms, nice breakfast. So why only two stars. Bad Internet knocked it down one but it was the air conditioning that killed it. First night was warm and it woke me...

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Helpful?
1Thank Lloyd M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Lloyd, Thank you for sharing your opinion about your experience at the Tivoli Palácio de Seteais. I sincerely apologize if some of our facilities did not meet your expectation. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may be considered in the near future, to improve our quality standards....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: ₹ 18,072 - ₹ 46,491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Romantic Hotel in Sintra
#2 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe room which had a extra large comfortable bed. Bigger than a king bed! Incredible night's sleep.”
 of 5 bubbles ^^^, 11 Dec 2016 | Read review
“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
5 of 5