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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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Tivoli Palacio de Seteais
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1,094 Reviews from our TripAdvisor Community

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There are newer reviews for Tivoli Palacio de Seteais
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Showing 655: English reviews
Boston, Massachusetts
Reviewed 8 June 2016

Beautiful property, air conditioning in rooms does not work. They were filming a movie that inconvenienced guests. Great location, pool was lovely. Restaurant forgot mushrooms on mushroom pasta,once notified they removed from Bill.

Review collected in partnership with this hotel
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Helpful?
Thank Lori M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Lori, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may...

New York City, New York
Reviewed 8 June 2016

We absolutely loved this hotel. A converted 18th century palace, the facilities are beautiful and conveniently located, supported by kind and helpful staff. The only complaint we have, and it is very slight, is the bed firmness - it was somewhat difficult to sleep. We enjoyed a lovely buffet breakfast, playing on the har-tru tennis courts (there are 2, free...

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Helpful?
Thank cjlart
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your...

Florida
Reviewed 7 June 2016

Everything about this hotel was top-notch! Each staff member went out of their way to make me and my mom feel extremely welcomed, and we actually felt like we were guest in their home versus a hotel. The breakfast that was provided was phenomenal. I can't wait to visit again.

Review collected in partnership with this hotel
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Helpful?
Thank kaylac504
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear guest, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We were happy to hear that you liked the Seteais Restaurant menu, service and breakfast, which can be enjoyed in a romantic and stylish atmosphere. I will pass on to...

Florence, Kentucky
Reviewed 7 June 2016

There is no question about the beauty of this hotel. And people were also kind, and the food was great. What bothered me was that in an already expensive hotel, the hotel charged for in-room coffee and internet. The free internet could only be used one hour a day and the connection was terrible. Unlimited and fast wi-fi seems like...

Review collected in partnership with this hotel
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Helpful?
Thank anon443
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. I would just like to mention that if you sign up to our free loyalty program - Discovery- you...

Antwerp, Belgium
Reviewed 7 June 2016

The perfect place from which to visit all the beautiful attractions in Sintra! Breakfast is excellent, the swimming pool very nice, the garden marvellous. Only the rooms may need some refurbishing for a five star classification.

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Helpful?
Thank Eric F
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Eric, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your...

Dublin, Ireland
Reviewed 7 June 2016

We really liked the hotel and spectacular setting, very beautiful. Only problems were the rooms were small and there was not free wifi( we needed to sign up for a daily code) I think wifi should be provided for free as a basic necessity, also charging 2€ for a nespresso coffee is ridiculous

Review collected in partnership with this hotel
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Helpful?
Thank Brian K
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Brian K, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All...

Summerville, Sc
Reviewed 6 June 2016

The best experience I've had thus far in a 5 star resort. The quality was unparalleled in every way. Such a great level of service, detail, rich history, amenities, menu selections, and more. I can't wait to return to visit again. This was an amazing treat and unforgettable resort experience.

Review collected in partnership with this hotel
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Helpful?
Thank jeffreycarll
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear JefrfreyCarll, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Pompano Beach, Fl
Reviewed 6 June 2016

Beautiful hotel in a story book area. Hotel staff and service were excellent. They could not do enough for you. Lot's of history, public areas were plenty. Very nice breakfast. Rooms are well appointed. I will be back.

Review collected in partnership with this hotel
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Helpful?
Thank johnjosephp2016
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

Hamburg, Germany
Reviewed 6 June 2016

Very nice palacelike Hotel. The interior is perfect but the condition of the windows is very bad. Nearly all need maintanance and PAINT. It is a pity to see them rotting away. The WIFI should be free and not been achieved by joining the TIVOLI Club. We got this chance of free WIFI only when claiming the bad function of...

Review collected in partnership with this hotel
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Helpful?
Thank Christian N
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your opinion about your experience at Tivoli Palácio de Seteais. We are happy to know that your stay with us has fulfilled your expectations. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your...

Northampton
Reviewed 2 June 2016

We enjoyed two days here at the end of our walking holiday. The hotel has an interesting history, impressive public rooms, well presented bedrooms and bathrooms, great garden and swimming pool. Breakfasts and dinner were excellent. Evening drinks enjoyed listening and singing along with the pianists! The staff are all very smartly dressed, friendly and helpful. We had a wonderful...

Review collected in partnership with this hotel
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Helpful?
Thank williamjohnw138
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: ₹ 17,996 - ₹ 46,296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Luxury Hotel in Sintra
#2 Romantic Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe room which had a extra large comfortable bed. Bigger than a king bed! Incredible night's sleep.”
 of 5 bubbles ^^^, 11 Dec 2016 | Read review
“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
5 of 5