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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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1,067 Reviews from our TripAdvisor Community

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There are newer reviews for Tivoli Palacio de Seteais
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Showing 641: English reviews
San Sebastian - Donostia, Spain
Reviewed 4 weeks ago

This place is magic as always, nothing to say. For me one of the nicest hotels in Europe and of course in Portugal. I discovered this hotel 30 years ago and from this time I am in love with this hotel and Sintra. I hope i wish... 30 years more. Congratulations to all the staff as always.

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Helpful?
Thank LUIS MARIA E
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Luis Maria, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity...

Almancil, Portugal
Reviewed 4 weeks ago

We were a party of 17 friends, 7 couples and 3 singles, and were absolutely delighted with every aspect of the hotel, but it is not an hotel, it is a palace, and we were treated like royalty. Exceptional dining, very professional staff, helpful but not intrusive.

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Helpful?
Thank Monica P
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Monica, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Cape Town Central, South Africa
Reviewed 4 weeks ago

The hotel and staff are wonderful. The location is good but there is a lot of walking or taking a cab to get back and forth to the main area. I wouldn't say it is a difference maker however in choosing this hotel as it does have other amazing qualities.

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Helpful?
Thank Stafford M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Stafford, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

West Chester, PA
Reviewed 5 weeks ago

Very nice property setting, old world charm, and comfy room. Awkward location outside of Sintra, need to be a mountain goat to walk anywhere. Most of the staff was very accommodating. We tried to check in early, and were told we needed to wait, no problem, please help yourselves to coffee/breakfast on the patio with a lovely view. We had...

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Helpful?
Thank Curt H
Soignies
Reviewed 2 November 2016

The staff Hotel is the most important resource. Nice and always available to help and clarify any thing. The ambiance is fantastic. Very well located. Very easy to walk towards Sintra centre. The room service is outstanding and the details are indeed a trade mark. Everything is one to satisfy clients wellbeing.

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Helpful?
1Thank coutinho_lucena
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Reviewed 27 October 2016 via mobile

Was supposed to be the highlight of our Portugal trip but it is so disappointing. On the good side, nice helpful staff, beautiful facade to the building, great common rooms, nice breakfast. So why only two stars. Bad Internet knocked it down one but it was the air conditioning that killed it. First night was warm and it woke me...

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Helpful?
1Thank Lloyd M
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Lloyd, Thank you for sharing your opinion about your experience at the Tivoli Palácio de Seteais. I sincerely apologize if some of our facilities did not meet your expectation. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may be considered in the near future, to improve our quality standards....

Caracas
Reviewed 27 October 2016

Very nice hotel. Great room. Nice Porto and Pasteis gift. Comfortable bathroom. Beautiful location. Great for relax. Nice area for afternoon tea, drinks, and light dinner. Nice view to the Castelo dos Moros and Palacio da Pena.

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Helpful?
Thank 610antoniojoseo
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

birmingham, al
Reviewed 27 October 2016

An elegant choice for visitors to Sintra. The hotel has a small number of rooms and large, well-appointed public rooms. The grounds include a hedge maze and nice pool, although the pool needed a few minutes of early fall leaf removal. Our room had a beautiful valley view. Other rooms look up toward Pena Palace. It's about a 15-minute walk...

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Helpful?
Thank kennesaw1
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Exeter, United Kingdom
Reviewed 25 October 2016

The title says it all. We were a couple with 15 other guests in a walking party organised from the UK but with members from Canada and Australia. We stayed two nights. The standards of service, comfort and cuisine were exceptional. We would love to return one day for more leisurely enjoyment of this outstanding hotel.

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Helpful?
1Thank Gillian H
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Gillian, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Atlanta
Reviewed 25 October 2016

I cannot say enough wonderful things about this place. The accommodations, the facilities, the surroundings, the staff, the service and the value for the price were all excellent. I would like to especially single out Paolo in the bar/terrace who made our visit very pleasant and memorable. He was always very friendly and helpful.

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Helpful?
Thank Neil L
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Neil, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: ₹ 9,848 - ₹ 43,917 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Luxury Hotel in Sintra
#2 Romantic Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
7 questions
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
“Not overlooking the road”
 of 5 bubbles Paulus799, 7 Sep 2016 | Read review
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