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VIP Grand Lisboa Hotel & Spa

Traveller (431)
Room & Suite (210)
Dining (54)
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About
Location
Cleanliness
Service
Value
The building that, for many years, was the head-office of Portuguese National Television has been converted into a modern 5-star hotel. Located between the historical area and the business centre of Lisbon, in VIP Grand Lisboa Hotel & SPA you will find the widest range of services, at the highest level. At this Hotel, with a total of 295 rooms, including 31 Suites, you can enjoy the relaxing ambience, surrounded by state-of-the-art equipments and panoramic views over the city of Lisbon. Decorated in a cosy and modern way, in this Hotel you will be able to enjoy all the comfort and services of a 5 star hotel, namely: the Cenário restaurant, the Press Club bar, and an outdoor swimming pool (seasonal: from May to September). The Hotel has also private parking and Wireless Internet access. It is also possible to enjoy the SPA & Wellness Centre that will make you feel renewed. The SPA is managed by Lucia Piloto and its services and treatments are subject to an extra cost. Dear Guests, The VIP Grand Lisboa Hotel & SPA regrets to inform that the SPA and the Gym will be closed, for maintenance works, between the 9th and 23rd August 2015. The hotel apologises for the inconvenience and thank for your understanding.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Pool
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Babysitting
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
566Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Sauna
Details
Price range
US$ 77 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Lisbon
#133 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 77 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Lisbon
#133 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Reviews & more
1,069Reviews
635Photos
14Q+A
58Room tips
Traveller rating
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  • 153
  • 108
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  • English
Show reviews that mention
We chose this hotel to check out the Campo Pequeno neighbourhood and to compare with other hotels we have used in Lisbon over the years.

The appearance of the place is flashy. Grand marble-like halls and tall space makes you think that this is a fine hotel. Well, it is not. I wa
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Response from VIP Grand L, General Manager at VIP Grand Lisboa Hotel & Spa
Responded yesterday
Dear Mr. We would like to thank you for the comments regarding your most recent visit to Vip Grand Lisboa Hotel & Spa. After due analysis, we have set up an internal procedure to amend the points you mentioned, which offer us an opportunity for improvement. On behalf of the whole team we truly regret what happened, and kindly ask you to accept our sincere apologies. We hope to have the pleasure of welcoming you back in an upcoming opportunity, in order to regain your confidence. Best wishes Rui Fajardo General Manager
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I spent 10 days last month at the hotel while visiting Lisbon. I was traveling alone on vacation as well as doing research for my next book. I felt totally welcomed upon check in. The room was lovely and very clean. I especially would like to thank Vasco and Ricardo for all th
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Response from VIPGrandLisboa, AGM at VIP Grand Lisboa Hotel & Spa
Responded 29 Oct 2018
Dear Madam, We would like to thank you for choosing Vip Grand Lisboa Hotel & SPA on your recent stay in Lisbon, as well as your kind comments on the quality of our services. It was with great satisfaction that we learned that you appreciated our permanent efforts to provide our esteemed guests with a good level of service. We look forward to welcoming you again in the near future. Kind regards Rui Fajardo General Manager
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We didn't have any major problems during our stay but the standard of the room and the Hotel overall is certainly not up to 5-Star Rating.

The room lacked a number of advertised amenities such as mini-bar, tea and coffee making and iron to name a few. The bathroom was an odd des
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Response from VIPGrandLisboa, AGM at VIP Grand Lisboa Hotel & Spa
Responded 22 Oct 2018
Dear Sir, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. After due analysis, we have revised our procedures in order to make the most of this opportunity for improvement. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. We hope to have the pleasure of having you as our guest once again, in order to regain your confidence. Best regards Rui Fajardo General Manager
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Hotel is flashy and eclectic - until you try to get some function.

Rooms have no side tables by the bed. Light switches all over the place and hard to figure out which works what. Our room had a night light near the floor which burned bright blue making the room glow and coul
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Response from VIPGrandLisboa, AGM at VIP Grand Lisboa Hotel & Spa
Responded 15 Oct 2018
Dear Sir / Madam, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. After due analysis, we have revised our procedures in order to make the most of this opportunity for improvement. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. We hope to have the pleasure of having you as our guest once again, in order to regain your confidence. Best regards Rui Fajardo General Manager
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We have stayed in several of the Vila Gale chain hotels. The VIP Lisboa was the least favorite. The rooms are small and the un necessary cupboards are worn. The elevator is a problem early in the AM if a tour group is trying to leave.
They did not change the sheets even after
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Response from VIPGrandLisboa, AGM at VIP Grand Lisboa Hotel & Spa
Responded 15 Oct 2018
Dear Sir / Madam, We would like to thank you for your comments regarding your most recent visit to the Vip Grand Lisboa Hotel & SPA. After due analysis, we have revised our procedures in order to make the most of this opportunity for improvement. On behalf of the whole team we regret not having met your expectations, and we ask you to accept our sincere apologies. We hope to have the pleasure of having you as our guest once again, in order to regain your confidence. Best regards Rui Fajardo General Manager
Read more
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O lavatório é um pouco alto para crianças.
Roupões e chinelos
Previous
How can I contact the hotel other than phone? Thanks
Hi, we are staying at the hotel on the 4/9 and then starting our Trafalgar tour on the 5th. Booking no 14103177. I have booked through AMOMA but they say I need to contact you. Would you please send me your email address as I have some requests. Thanks Rosemarie
Please could you advise the best time to sit by the pool at your hotel when the sun is on the pool area? Thanks
I would say around 4pm I was there several weeks ago and the pool was closed. Hopefully it's open for you.
1 vote
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When is check out?
Noon
1 vote
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Does the hotel have wifi?
Yes. And it's free
0 votes
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Previous
"We stayed on the 8th floor and it was great"
"Choose 5th or 6th floor rooms if you want a kettle."
"I am not sure about the quality of other rooms"
"Avoid at all costs"
"Our room was facing the Entrecampos train station, & an approach pattern for Lisbon Airport and it was still quiet."
Previous
PRICE RANGE
US$ 77 - US$ 138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vip grand lisboa hotel lisbonvip grand lisboa hotel and spavip grand lisboa lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
295
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