We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

9HOTEL MERCY

Show Prices
#65 of 248 Hotels in Lisbon
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
9HOTEL MERCY
9HOTEL MERCY
Panoramas (36)
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

593 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 290: English reviews
Cheltenham, United Kingdom
Reviewed 1 week ago

Great hotel, fantastic location and staff were very helpful giving us full details of the city of arrival. Accomedidated our early check in. Very modern rooms with lovely facilities and great bar on site of property, would love to stay again.

 Report
Helpful?
Thank andrewjZ405TV
Dubai, United Arab Emirates
Reviewed 1 week ago

Nice hotel. The location is the best, the services is great. The hotel is located so central to everything, neer resturant, bars an shopping facilities. The hotel service is great. The hotel staff isvery helpful, and the breakfast is great. So all in all a great place to stay.

 Report
Helpful?
Thank 510larsv
Bloomfield Hills, Michigan
Reviewed 1 week ago via mobile

The check in was a breeze and the staff is very cordial. This boutique hotel is situated in the very best area in Bairro Alto in Lisbon. There are so many restaurants, shops, small supermarkets within walking distance. Beautiful churches and attractions to explore by foot. The rooms are beautifully appointed and very modern. We had two rooms and the...

 Report
Helpful?
Thank HighHeelsTourist
UK
Reviewed 1 week ago

Very clean and comfortable hotel in a great location. The room overlooked a small courtyard at the back and was very quiet. Large comfortable bed with good quality bedding. Great shower, plenty of hot water, toiletries and hair dryer. Coffee maker and fridge in room. Large flatscreen TV with good choice of channels. Very friendly and helpful reception staff who...

 Report
Helpful?
Thank M B
Wiesbaden, Germany
Reviewed 1 week ago

9Hotel Mercy is located in the best area. Rooms, albeit a bit funny with the black walls and ceiling, are incredibly comfortable and spacious. Plenty of hot water. Super heat, fan and aircon options. Great to have tea available in the room. The staff is extremely helpful.

 Report
Helpful?
Thank Carolyn D
Antwerp, Belgium
Reviewed 2 weeks ago

Very nice, clean and modern hotel. Spacious rooms. Beds where to me somewhat hard, but that's taste. Badroom was very clean, also modern. Breakfast was wonderfull lot's of choices (english breakfast, granola, bread,...) Very friendly staff to! Sadly enough our room (on the 1st floor) was quite noisy at night (read: we were able to listen to the music downstairs)...

 Report
Helpful?
Thank Antwerp89
Miami Beach, Florida
Reviewed 2 weeks ago via mobile

Very nice hotel in the best location. Rooms are small but nicely appointed. We got a Club Room and had a nice window overlooking the Rua da Misericordia and the red roofs of Lisbon and hint of the river Tajo. I would stay here again if we can get a good rate. Service was nice but a little lost at...

 Report
Helpful?
Thank etaravay
Aberdeen, United Kingdom
Reviewed 3 weeks ago

A clean, good hotel with an excellently appointed room and walk-in shower, located in central Lisbon with friendly staff near shops and Metro. Restaurant not open in the evening but many good restaurants nearby. Andrew Walker

 Report
Helpful?
Thank AndrewRW1
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Mr Andrew Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Ricardo Verissimo

Coventry, United Kingdom
Reviewed 4 weeks ago

My room and bed were lovely the roof bar was beautiful the drinks were out of this world and bar staff were very good. Breakfast was enjoyable. The atmosphere was completely different at night enjoyed my short stay

 Report
Helpful?
Thank Sallie J
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Ricardo Verissimo

Toronto, Canada
Reviewed 4 weeks ago

Stayed for three nights. The location is excellent, fabulous restaurants nearby, walking tours and museums. The rooms were very quiet even though you were in the heart of a busy area. The front staff were great and very helpful. The rooftop bar was a great place to end your day!

 Report
Helpful?
Thank edr922
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Ricardo Verissimo

387 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (179)
Viewed
Hotel & Grounds (31)
Viewed
Bathroom (24)
Viewed
Room/Suite (39)
Viewed
View from Room (6)
Viewed
Dining (5)
Viewed
Other (74)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (174)
Viewed
Amenities (6)
Viewed
Chiado Room (18)
Viewed
Cosy Room (20)
Viewed
Deluxe Room (25)
Viewed
Prestige Double Room (20)
Viewed
Prestige Twin Room (23)
Viewed
Suite (35)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lisbon hotels
Chiado & Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel
#20 of 248 in Lisbon
845 reviews
Baixa, Rossio & Restauradores
Hotel do Chiado
Hotel do Chiado
#46 of 248 in Lisbon
430 reviews
Bairro Alto, Bica & Cais do Sodre
LX Boutique Hotel
LX Boutique Hotel
#35 of 248 in Lisbon
1,277 reviews
Show Prices
Show Prices
Show Prices
Baixa, Rossio & Restauradores
Brown's Central Hotel
Brown's Central Hotel
#36 of 248 in Lisbon
575 reviews
Baixa, Rossio & Restauradores
Internacional Design Hotel
Baixa, Rossio & Restauradores
Behotelisboa
Behotelisboa
#44 of 248 in Lisbon
198 reviews
Show Prices
Show Prices
Show Prices

Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: ₹ 6,743 - ₹ 16,278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Cheap Tickets, Agoda, Odigeo and HotelTravel.com so you can book your 9HOTEL MERCY reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#54 Luxury Hotel in Lisbon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from 9HOTEL MERCY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room from the 2nd floor onwards.”
 of 5 bubbles Antwerp89, 24 Nov 2016 | Read review
“Rooms on higher floors have nice rooftop views. There is an elevator.”
 of 5 bubbles Gurumanjohn, 13 Oct 2016 | Read review
“We stayed in room 203 which was a nice size room. Our friends stayed in room 204 which was quite a bit smaller than ours.”
 of 5 bubbles Gizelle-G2Travel, 12 Oct 2016 | Read review
“Don't get the least expensive room. Get at least the Club rooms.”
 of 5 bubbles nyredhawk, 24 Sep 2016 | Read review
“ask for a private balcony”
 of 5 bubbles fabiank176, 9 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay