SANA Metropolitan Hotel

SANA Metropolitan Hotel

Rua Soeiro Pereira Gomes 2, Lisbon 1600-198 Portugal
Traveller (460)
вид из окна
Room & Suite (306)
Astrolábio Restaurant at the SANA Metropolitan Hotel
Dining (107)
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About

4.0
#150 of 346 hotels in Lisbon
3.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The SANA Metropolitan Hotel is in the most central area of Lisbon, between universities and business centers, near the ZOO and the great soccer stadiums. It’s the perfect choice for leisure or business. The modern, comfortable and well-equipped rooms make you feel at home. At the Astrolábio Restaurant, with an inviting terrace area, enjoy Portuguese and international cuisine. At the Wall Street Bar, the relaxing atmosphere invites you to have a drink with live music. The SANA Metropolitan Hotel can host large meetings and events in its 12 versatile meeting rooms. There is parking in front of the building and a garage. Easy access to public transports such as bus and metro stations within walking distance ior you can easily get a taxi.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Car hire
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Shared lounge / TV area
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, Portuguese

Location

Rua Soeiro Pereira Gomes 2, Lisbon 1600-198 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Lisboa Airport
Cidade Universitária
10 minLisbon Metro
Jardim Zoológico
11 minLisbon Metro
986Reviews11Q+A27Room tips
Traveller rating
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  • 211
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Detailed Reviews
Davesamtt wrote a review Feb 2020
Trinidad and Tobago57 contributions86 helpful votes
3.0 of 5 bubbles
The best thing is it’s 15mins from the airport. I took the superior room give the experience with Europe’s notoriously tiny rooms. This was spacious and was equipped with lots of bottled water that were replaced every day. The breakfast restaurant ambiance was nice and lots of seating. There were lots of taxis outside the hotel so getting around was convenient. The staff was excellent, helpful and friendly. The gift shop had some great stuff.

The downsides were immediately noticeable and echoed by others on the trip. The desk has no plug outlets around unless you unplug a lamp a few feet away. No plug outlets by the bed either. Called to complain and was told they are behind the curtain - like it was meant to be hidden. So you can’t use your computer unless already charged which after a long light is not the case. No alarm clock - guess not needed when everyone have phones these days but that meant no usb charging ports either which is a standard feature in all hotels I have been to in years either on their alarm clocks or land phones. So my iphone frequently died but happy that the staff allowed me to use their usb docks at the front desk. Their umbrella supply was limited so not always available - which in a perpetually rainy city like Lisbon Jan/Feb, was really unacceptable and seriously out of touch with customers. The breakfast items such as bacon and susuage was a rubbery instead of crispy and scrambled eggs were watery. The environs of the hotel was a bit run down and nothing much to see but a taxi ride away can take you to a more bustling city.

Like I said the staff were very good. However, there are some basic things that are within their control that can be addressed to improve the experience of guests.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANAMetropolitan, Gestor at SANA Metropolitan Hotel
Responded 11 Feb 2020
Dear Mr. Daves, We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us. We are delighted to hear that , in general, you had a pleasant and comfortable stay at our hotel. Your complete review gave us the opportunity to improve and change a lot of points in our service and products. We already shared your review with our teams and administration, and will be part of our work give a proper response to all your contributes. We do hope to have the pleasure to receive in the future. Kind regards, Francisco Martins Manager Assistant
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Jen Birdsall wrote a review Feb 2020
London, United Kingdom253 contributions176 helpful votes
4.0 of 5 bubbles
Stayed here whilst in the city for work. Easily accessible from the airport and there are always taxis outside which is great. It is very far away from the centre though and would definitely not recommend if you are in the city for tourism. The check-in process was quick and my room was ready early which was fantastic. Room itself was fine. The bed was comfy, USB plugs by the bed and there was plenty of room for luggage. However, there was no hot drink making facilities or bottled water in the room. The shower was powerful but temperature was very temperamental and kept going boiling hot without adjusting. The housekeeping was great and my room was made to a above average standard everyday. Both the breakfast and gym were pretty average but nice enough.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Solsona, Diretor-Geral at SANA Metropolitan Hotel
Responded 26 Feb 2020
Dear Mrs. Jen, We would like to thank you for choosing SANA Metropolitan Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, The SANA Metropolitan Team
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Chiara D wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
The Sana Metropolitan in Lisbon is the perfect hotel to start and end your honeymoon in Portugal!
My husband and I enjoyed the perfect hotel service, the staff's kindness and professionalism and the pleasant atmosphere.
We have spent three nights there during an organized tour of Portugal: our bedroom was really wide and comfortable and the breakfast buffet was well organized and delicious. Moreover, the common spaces are elegant and always quiet: it's a very relaxing place!
I really think that you should try a Sana Metropolitan experience!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Solsona, Diretor-Geral at SANA Metropolitan Hotel
Responded 1 Sept 2021
Dear Sirs. We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us. We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Sana Metropolitan on your next visit. Kind regards, The SANA Metropolitan Team
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Govi wrote a review Feb 2020
Greenford, United Kingdom23 contributions11 helpful votes
5.0 of 5 bubbles
Ended up in this hotel purely because of a cancelled flight to Banjul but even tho it was a really nice stay. All the staff could speak great English so there was no communication problems , breakfast was really good and staff would take care of everyone. Lovely rooms and lovely reception staff!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANAMetropolitan, Gestor at SANA Metropolitan Hotel
Responded 11 Feb 2020
Dear Madame, We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us. We appreciate the compliment made to the kindness of our staff, and it is very gratifying to receive comments like yours. We were very pleased to know that you had a comfortable and enjoyable stay at our hotel. We will be at your disposal. Best regards, The SANA Metropolitan Team
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Martin H wrote a review Nov 2023
Shrewsbury, United Kingdom285 contributions110 helpful votes
4.0 of 5 bubbles
Didn't stay here out of choice. Flights to the Azores cancelled so passengers were brought here by bus. First impression? That'll do very nicely. A sudden arrival of fifty or so guests was something they took in their stride and, when we had checked into our (comfortable and well-appointed) rooms, we were invited to dinner. Buffet, of course, but the food and the choice were extremely adequate. The bottles of wine, set out on the tables for our delight, were also on the house. The airline was picking up the tab. Spent the whole next day reading my book in the roomy, pleasant reception/foyer area (weather not good but we can't blame the hotel for that :o) 24 hours or so after we arrived, we were on our way to the airport and (surprise, surprise) to the Azores. A day of my holiday was lost but, thank you, SANA Metropolitan, because it could have been MUCH worse.
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Date of stay: October 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANA METROPOLITAN, Proprietário at SANA Metropolitan Hotel
Responded 30 Nov 2023
Dear Martin, Thank you for choosing the SANA Metropolitan Hotel and for sharing your review. As we always strive to provide high quality service and a pleasant experience, we express that being able to serve you as our guest was something formidable and gratifying. We hope to have the pleasure of welcoming you again in the future. Best regards, SANA Metropolitan Team
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jal747 wrote a review Dec 2022
Toronto, Canada278 contributions77 helpful votes
3.0 of 5 bubbles
Our TAP Portugal flight was delayed and missed our connecting flight, so we were offered free accommodation at this hotel. The staff at check-in was very professional and detailed, telling us when we should leave and how to get a taxi, etc. making sure we will be able to arrive at the airport on time the next day. The hotel is 10 minute drive away from the airport, which is quite convenient. The room and its decor looks a bit dated, but it's clean and we had a good sleep. Dinner buffet is included with our stay, there were not too many food options but enough to get you full. Their fish dishes are great though! We also have breakfast buffet included, and it was not bad.
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Date of stay: November 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANA METROPOLITAN, Proprietário at SANA Metropolitan Hotel
Responded 6 Dec 2022
Dear Guest We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are very happy to hear that you enjoyed our hotel and the service we provide. We hope to have the pleasure to welcome you again in the future. We will be at your service. With best regards, The SANA Metropolitan Team
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Nens V wrote a review Oct 2022
Amsterdam, The Netherlands16 contributions7 helpful votes
2.0 of 5 bubbles
Stayed here for a short business trip, booked by the company. Hotel is located next to a major traffic artery, conveniently located near the airport, but noisy on the traffic side and far from downtown and the metro. The lobby is nice and modern, but the rooms were dated, and the airconditioning and in-room safe did not work. Only 1 electricity outlet near the desk that was used for lighting, but nothing to plug a laptop and phone charger into. Room service via the app came consistently (25-30 minutes) later than requested, the food was overcooked. No in room coffee or tea amenities, the "hot water" on the table in the hallway was cold and no coffee was provided there either. Lunch at the restaurant itself was nice and tasty. Late checkout was free of charge.
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Date of stay: October 2022
2.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Try to get a room that does not face the expresway.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANA METROPOLITAN, Proprietário at SANA Metropolitan Hotel
Responded 19 Oct 2022
Dear Nensv We would like to thank you for choosing SANA Metropolitan Hotel for your stay. We were saddened to read that your experience with us, that was not according with our standard. As such, we are at your entire disposal to receive a more detailed analysis of what, in your opinion, could be improved. On behalf of the sana metropolitan Team, we apologise for not having been able to provide you with a pleasant stay We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards, The SANA Metropolitan Team
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Anna Mueller wrote a review Feb 2020
Verden19 contributions19 helpful votes
5.0 of 5 bubbles
The hotel, its amenities and service were totally satisfying for a business trip. The fitness-room was well-equipped, the room clean and quiet and big, and breakfast as well as restaurant and bar were excellently catered for. Especially the staff in the bar was great and made my last evening there a pleasure (including live piano music).
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: my room on the 8th floor was quiet and nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANAMetropolitan, Gestor at SANA Metropolitan Hotel
Responded 11 Feb 2020
Dear Mrs. Anna Mueller, We hope you had a pleasant journey back home. Thank you for choosing SANA Metropolitan Hotel and for the positive comments. It was truly great to serve you as our guest. Your comment about our staff and service is very gratifying. Hoping to have your preference once more, we remain at your entire disposal for any further information. Kind Regards, Francisco Martins Manager Assistant
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frequentraveller2022 wrote a review Aug 2023
London, United Kingdom3 contributions
4.0 of 5 bubbles
Location of hotel is good, not too far from Lisbon airport. Rooms are neat, but small. 2 bottles of water were in the fridge on arrival, need to pay if you want it on next day onwards. Coffee machine, water kettle and ironing box are NOT available in the room. Beer, soft drinks and light snacks are not available in the room. Buffet breakfast is good, however same type of breakfast is served for everyday. Staff are friendly. Overall the stay was good.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANA METROPOLITAN, Proprietário at SANA Metropolitan Hotel
Responded 17 Aug 2023
Dear Guest, We would like to thank you for choosing SANA Metropolitan Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, SANA Metropolitan Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dimitris P wrote a review Sept 2023
Athens, Greece5 contributions7 helpful votes
5.0 of 5 bubbles
A very nice hotel at an affordable price. Although it seems far from the action it is actually located at a very convenient locale. Avoiding the city center traffic jams, offers fast access to and from the airport and it is within walking distance (10-15') from the Lisbon Zoo, the metro station and the train station. And if you do not like public transport, a taxi ramp is conveniently situated right outside the hotel's front door. The staff is really cheerful and professional and always eager to help and offer advise. The premises are clean and well kept and the food is excellent. Prices are reasonable and affordable by the average traveler. We are a family of four and the hotel does not offer family rooms, however they did their best to secure that we get 2 adjacent rooms and provided room keys for everyone to come and go as they please. Overall a great experience and a highly recommended place to stay
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you don't speak Portuguese you will find it very hard to communicate with the floor staff but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANA METROPOLITAN, Proprietário at SANA Metropolitan Hotel
Responded 26 Sept 2023
Dear Dpapailiopoulos, We would like to thank you for choosing the Hotel Sana Metropolitan and for sharing your review with us. We appreciate your praise for our staff and our services. It's very gratifying to receive comments like yours! We hope to welcome you back to the Sana Metropolitan on your next visit. We look forward to hearing from you. Best regards, The SANA Metropolitan Team
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Manal A asked a question Sept 2017
Egypt27 contributions16 helpful votes
does the room have a kettle ?
Answer from carolinabbd
Rio de Janeiro, RJ27 contributions7 helpful votes
Yes.
Vegitossj5 asked a question Jul 2015
London, United Kingdom4 contributions2 helpful votes
Hi, do you have parking on site at the hotel? And is it free
Answer from Miguel R
Porto, Portugal58 contributions43 helpful votes
Hi! Yes, you do have free parking on site, either in front of the hotel or in the adjacent streets.
Dolcelati asked a question Oct 2019
Calabria, Italy43 contributions20 helpful votes
Salve. Potrei cortesemente sapere come arrivare dall'aeroporto al vostro Hotel? Grazie
Answer from Antonio 60
Latina, Italy58 contributions51 helpful votes
Confermo quanto detto dagli altri, prendi il taxi e in 10/15 minuti sei in hotel. Costo 8/10 euro. Saluti.
Agnes G asked a question Oct 2018
2 contributions
A estação do metro mais perto
Tina V asked a question May 2017
quanto dista dall'areoporto di lisbona?
Answer from paulandc0
Sintra, Portugal4,657 contributions414 helpful votes
10 minutes, 14 Euros in taxi.
andream0402 wrote a tip May 2024
Melbourne, Australia3,976 contributions670 helpful votes
4.0 of 5 bubbles
"Avoid the back of the hotel it’s noisy"
Read full review
PeterTS wrote a tip Apr 2024
Leicestershire, United Kingdom2 contributions
1.0 of 5 bubbles
"Avoid! It is getting the little things right that determines the quality of a hotel experience."
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Charles wrote a tip Apr 2024
17 contributions7 helpful votes
3.0 of 5 bubbles
"Excellent small restaurant 2 minutes walk from hotel: Saint Maria."
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PollyAnne2 wrote a tip Feb 2024
19 contributions5 helpful votes
5.0 of 5 bubbles
"Don't worry !"
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Dimitris P wrote a tip Sept 2023
Athens, Greece5 contributions7 helpful votes
5.0 of 5 bubbles
"If you don't speak Portuguese you will find it very hard to communicate with the floor staff but this fact is not limited to this hotel only"
Read full review
Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
₹10,861 - ₹14,454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sana park metropolitan lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
315
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SANA METROPOLITAN HOTEL (Lisbon) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about SANA Metropolitan Hotel
Which popular attractions are close to SANA Metropolitan Hotel?
Nearby attractions include Piscina Municipal do Rego (0.4 km) and Avenidas - Um Teatro Em Cada Bairro (0.2 km).
What are some of the property amenities at SANA Metropolitan Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at SANA Metropolitan Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SANA Metropolitan Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at SANA Metropolitan Hotel?
Yes, free private parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to SANA Metropolitan Hotel?
Conveniently located restaurants include Lucimar, Restaurante Café O Táxi, and Xico Rolo.
Are any cleaning services offered at SANA Metropolitan Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SANA Metropolitan Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SANA Metropolitan Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to SANA Metropolitan Hotel?
Many travellers enjoy visiting Castelo de São Jorge (4.3 km), Mosteiro dos Jeronimos (6.6 km), and Mosteiro de São Vicente de Fora (4.3 km).
Does SANA Metropolitan Hotel have any great views?
Yes, guests often enjoy the city view available here.
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