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Hotel Real Palacio

Expedia.comUS$ 133*
View Deal
#84 of 248 Hotels in Lisbon
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 139*
US$ 133*
US$ 139*
US$ 133*
US$ 137*
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Hotel Real Palacio
Hotel Real Palacio
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2,084 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
Cavan, Ireland
Reviewed 16 December 2014

Just back from 3 nights in Real Palacio Hotel.This is a very good 4* hotel but its staff are 5*...we had some issues with our heating system(air-con)in our room after getting very wet & cold walking to & from the centre.Madelinha at reception dealt with the matter superbly;courteous & efficient;when we were not satisfied with low heat available & a...

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Helpful?
Thank Kavanagh1965
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, Thank you for the kind comments, especially the ones about our staff which were really appreciated. The most delightful compliment that our team can get is your desire to return and your recommendation. We are very happy to learn that you enjoyed the quality of our breakfast, our rooms and facilities. We look forward to your next visit...

london
Reviewed 10 December 2014

This hotel is 30-40 minutes walk away from the center, but there is a metro station nearby; it is located in a residential area; there is a large shopping centre nearby and the Gulbenkian Foundation. There are a number of restaurants and cafes around. (closed Sundays) This is a well run hotel, somewhat dated and in need of some improvement...

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Helpful?
Thank erolys
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your constructive comments and feedback. We strive to provide our Guests with a great experience and your feedback is of great value to do so. Please be assured that your comments and suggestions will be taken...

London, United Kingdom
Reviewed 10 December 2014

My boyfriend and I stayed here for 4 nights and it was amazing. We would definitely recommend this to our friends and family. Location: It is about a 15-20 minute drive from the airport, we were helped with our luggage. There is a plaza close by and a few shops down the main road. At the bottom of the main...

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Helpful?
1Thank Shaina T
York, United Kingdom
Reviewed 9 December 2014

Had a 3 night stay in a suite in the Real Palacio Hotel to celebrate our wedding anniversary, every thing was first class and we would certainly recommend this hotel. The breakfast restaurant gets busy so I would suggest taking breakfast later as breakfast is served from 7.30 till 10.30 with a fantastic selection of hot and cold food.

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2Thank Gary_Hall_Knights
Andover, United Kingdom
Reviewed 8 December 2014

Agree with all comments already made , this is not a 5 star hotel but a very good priced 4 star hotel located in a good location. A 5 minute walk to the nearest metro and in a pleasant area. Booked as part of an EasyJet deal. Good points: good location, quite area, spa area, clean decent sized rooms, plenty...

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Helpful?
1Thank qwertpoiuy
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guests, Thank you for the feedback and your constructive comments. It’s always important to know our guest's opinion in order to maintain and improve our service every day. We are happy to learn that you thoroughly enjoyed your stay with us and look forward to welcoming you again soon to the Real Palácio Hotel. Kind regards, Luís Monteiro Hotel...

Ulm, Germany
Reviewed 7 December 2014

if you are looking for a real 4 or 5 star hotel you should book the Sheraton down the road or the several other international chain hotels - however their rates won't go down to below 40€ in low season (as we paid in December 2014) - rooms are decent simple, free Wifi and Sauna is a plus in Lisboa...

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Helpful?
Thank joe1968
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, We regret that your experience was not the perfect experience that we strive to provide to our customers. We sincerely regret that you feel that we do not deserve our 5-star rating, since the feedback we receive is usually very positive with many guests praising the helpfulness of our team and our service quality. We regret your experience...

Aberdeenshire, United Kingdom
Reviewed 3 December 2014

Firstly I would like to point out there seems to be two very different hotels in one name, from all the mixed reviews. This review is for the standard double room. We stayed for 5 days. We read the reviews and thought, stuff it, it's cheap lets just go. We have been back for weeks, and I wanted write the...

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Helpful?
5Thank Rubyt0es
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, Your feedback is very important and appreciated, as it help us achieving our aim of constantly improving our service according to our guests’ preferences and needs. We sincerely regret that you were not entirely satisfied with the stay at our Hotel and would like to thank you for your constructive feedback and suggestions, which, we assure you, will...

Nantwich, United Kingdom
Reviewed 2 December 2014

Just returned from a 3 night stay. This hotel is extremely good value given you are in the capital city ! Clean and tidy room and bathroom. Good choice at breakfast. Friendly staff. As others have said - it isn't 5 star, but then you're not paying 5 star prices. Good access to the nearby metro system. Highly recommended for...

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Helpful?
2Thank Keithc05
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, Thank you for the feedback and your constructive comments. It’s always important to know our guest’s opinion to maintain and improve our service every day. We’re very glad to know that you enjoyed our staff, facilities and service in general. Our guest’s satisfaction is our main concern. We are delighted to learn that you enjoyed your stay with...

Wales UK
Reviewed 30 November 2014

We booked a 3 night City Break and stayed here. We were not disappointed. The room was lovely and even tho it looked over the main street it was very quiet. The bed was HUGE !! Bath towels and toiletries were provided,hair dryer and magnifying mirror in Bathroom, so this allowed us to travel light with no hold luggage!! The...

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3Thank Novemberblues
London, United Kingdom
Reviewed 29 November 2014

We booked a two night stay at this hotel, and we're not disappointed. The staff were friendly, the buffet breakfast of a good standard.The room was large and the bathroom clean. The hotel was very accessible by bus and Metro into the city centre and to the airport. We used the day pass that covered the buses,trains and trams. The...

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Helpful?
2Thank JLizzieH
Hoteis_Real_Lis, Gerente at Hotel Real Palacio, responded to this review

Dear Guest, We’re glad to know that you thoroughly enjoyed your stay with us. We would also like to mention that the carpets in our rooms are washed regularly and vacuumed daily. Some, however, have stains that cannot be removed, although we tried everything and applied different products. We can assure you they are all in good hygienic conditions and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Real Palacio

Address: Rua Tomas Ribeiro 115, Lisbon 1050-228, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: ₹ 4,978 - ₹ 14,545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Real Palacio 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Real Palacio Hotel Lisbon
Hotel Style:
#54 Family Hotel in Lisbon
#62 Romantic Hotel in Lisbon
#67 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real Palacio staff and other travellers.
42 questions
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Poway
over a year ago
Chatham, United Kingdom
Dublin, Ireland

See all questions (42)

Questions? Get answers from Hotel Real Palacio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay away from Rua Sao Sebastio which is noisy”
Stanforddjkl, 19 May 2017 | Read review
“high floor”
thomas703, 19 May 2017 | Read review
“The Palace wing for style & good bedrooms.”
IanFSolihull, 18 May 2017 | Read review
“Quiet rooms are overlooking the courtyard/patio.”
405_13, 8 May 2017 | Read review
“Be sure to ask for twin beds if that is what you require.”
20Judith, 7 May 2017 | Read review
5 of 5
Expedia.com
US$ 133* /night
View Deal
Hotwire.comUS$ 133
PricelineUS$ 137
CancelonUS$ 139
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*Disclaimer
Prices are for 1 room, 2 adults
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