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Pestana Palace Lisboa

2,010 reviews
#40 of 255 Hotels in Lisbon
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Traveller (1363)
Room & Suite (562)
Dining (226)
Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“main building”(62 reviews)
“old palace”(38 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,010)Write a Review
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Traveller rating
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734
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All reviewsmain buildingnational monumentold palacevalle flormodern wingsnew wingoutdoor poolpublic roomsgarden viewtagus riverstar serviceamazing hoteltaxi ridebeautiful roomfive star hotelcity centrevisiting lisbon
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1 - 5 of 1,014 reviews
Reviewed 3 days ago via mobile

I have been here only a few hours but this place is breathtaking! The palace is old and the rooms area is very modern. It's amazing what they have done here. The checking was very fast and the room is clean and well distributed, lots...More

Thank GonzaloGarcia
Reviewed 1 week ago

If you are looking for a retreat or an escape, and plan to spend a majority of your time on property then definitely stay here. If you plan to spend your time being a tourist and hanging around the old city I felt this hotel...More

Thank kmstrips
Response from Joana S, Manager at Pestana Palace LisboaResponded 1 week ago

Dear kmstrips, We appreciate your comments regarding your stay at Pestana Palace Lisboa and we look forward to serving you in the future. Sincerely, Joana Soeiro Hotel Manager

Reviewed 2 weeks ago via mobile

Amazing service with a great staff. The food was delicious and really well prepare. We tried 3 main started and wonderful wine. The dinner area is quiet and chill. You should definitely come here and tryMore

Thank JFZenha
Response from Joana S, Manager at Pestana Palace LisboaResponded 1 week ago

Dear JFZenha, I would like to thank you for taking the time to share your experience and all your comments about our hotel and our services. It is always a pleasure to receive positive feedback. Rest assured I will share your feedback with the Hotel...More

Reviewed 2 weeks ago

We had a lovely four days at the Pestana and would return. It is really two hotels in one: a beautiful place for all the dining and shared spaces and the guest rooms which are in separate more modern part of th hotel. I slept...More

Review collected in partnership with this hotel
Thank 919katherineb
Response from Joana S, Manager at Pestana Palace LisboaResponded 1 week ago

Dear 919katherineb, We appreciate your comments regarding your stay at Pestana Palace Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team and we look forward to serving you in the future. Sincerely, Joana Soeiro Hotel Manager

Reviewed 2 weeks ago

Pros: - Friendly, helpful staff. - The main building where the lobby and the restaurant is is lovely. Cons: - What you see (and most likely swayed by) in the photos is actually the interiors of the main building where the lobby and the restaurant...More

Review collected in partnership with this hotel
Thank ikandy360
Response from Joana S, Manager at Pestana Palace LisboaResponded 1 week ago

Dear ikandy360, I would like to thank you for taking the time to share your experience, upon which we have carefully read all your comments about our hotel and our services. We apologize for what you considered less positive and we thank you for having...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 216 - US$ 420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Lisbon
#10 Spa Hotel in Lisbon
#13 Family Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#35 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 216 - US$ 420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Lisbon
#10 Spa Hotel in Lisbon
#13 Family Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#35 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1363)
Room & Suite (562)
Dining (226)
Pool & Beach (97)
Hotel & Grounds (1030)
Bathroom (38)
Business Centre & Event Rooms (15)
Family and Play Areas (9)
Questions & Answers
Ask a question
elaine010
23 January 2018|
AnswerShow all 3 answers
Response from calleywell | Reviewed this property |
It’s a bus or tram ride, if you can catch one, taxi is easier, about 6 Euro. Although they don’t tell you,the hotel claims to have a shuttle service into town when you want.Its too far to walk. The rooms are not in the... More
1
Vote
Trudy K
10 September 2017|
AnswerShow all 8 answers
Response from John Gordon D | Reviewed this property |
Yes you do.
0
Votes
Afab3110
17 February 2017|
AnswerShow all 7 answers
Response from Calinnn2007 | Reviewed this property |
I guess replying to the reservation email or calling the hotel should do it. They all are helpful and fluent in English
1
Vote
Room Tips
"Quiet modern rooms in separate block suited us best."
Read review
"Stay at Palace suite if you can afford -this is really unforgettable experience"
Read review
"garden view"
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"choose a garden view room"
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