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Novotel Lisboa

Travellers' Choice award winner
#97 of 247 Hotels in Lisbon
GreenLeadersBronze level
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Novotel Lisboa
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2,483 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Lisboa
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Showing 626: English reviews
Dublin, Ireland
Reviewed 25 December 2016

Novotel Hotels are child friendly and offering the best price for family room compared to it's rivals. Family rooms are well specious with a folding double bed for children. Rooms are loaded with all the basics of a four star hotel. Breakfast is fantastic, there's a great verity of dishes. Loads of different cheese plates, pickles, smoked meat and green...

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Thank Ups-up
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comments and for sharing your experience at Novotel Lisboa. It is always a pleasure to receive positive feedback and suggestions. We are very sorry for the time that you have to wait at the restaurant. Your feedback is very important to us to continuously improve the quality of our services. We look forward to...

Athens
Reviewed 20 December 2016

Novotel is a well known brand with all advantages of such a choice. I would like to draw attention on the two greater advantages: price (in relation to the hotels' policy for families) and breakfast. Children up to the age of 16 stay for free when they use the sofa which provided in the double rooms! We stayed for 3...

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1Thank 2pScout
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your feedback. We're glad that you enjoyed your stay with us. Hope you comeback soon. Best regards. Vera Madureira

London
Reviewed 17 December 2016

Perfectly comfortable for a short business stay. Decent breakfast included in my booking. Not the most practically located for central visits, but given the good value, taking a cab is not a problem. Television reception was very poor, with limited foreign channels, which was frustrating on the morning of November 9th/10th-- but plenty of newspapers in the lobby.

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Thank max_hartwig
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. It's a pleasure received positive comments of our hotel and services. Best Regards, Vera Madureira

Mechelen, Belgium
Reviewed 8 December 2016

Great hotel. Very nice staff. The bedroom and bathroom was clean and big enough for two adults and two children. Not far away from a metro station and also close to the international airport. The restaurant and the breakfast was great. A lot to choose from.

Review collected in partnership with Accorhotels.com
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1Thank tomvL4743IR
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for taking the time to post this review. Satisfied clients are our greatest reward and it was a pleasure for us to be at your service. We will share your comments with our team. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Vera Madureira

The Netherlands
Reviewed 7 December 2016 via mobile

First of all... I do like this hotel a lot! So for the hotelstay I gave it 4* For the parking scam and the hotel's response I give them 1*!! In the last few years we have always spent the first and last night of our summer holiday here. Its easy to reach by taxi or car from the airport....

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1Thank Andreajaja
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to tell us about your experience at Novotel Lisboa. We are very sorry for your experience with the parking around the hotel. It is difficult to give this information to all customers because we don't know the means of transportation of each one, however every time that this information is requested our collaborators inform...

Canberra, Australia
Reviewed 2 December 2016

The hotel is quite modern and relatively convenient to various area of Lisbon and the airport with close Metro connections. The room, on arrival, was lovely. But over the following 4 days used items (soap, shampoo, tea) were not replenished. The front office staff were apparently unable to provide the missing items.

Review collected in partnership with Accorhotels.com
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Thank Gordon W
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very sorry that the amenities were not replenished. Be sure that we are already investigating and we will take the appropriate measures to prevent future occurrences. It is our hope that you’ll give us the opportunity to better serve you in the near future. Sincerely, Vera Madureira

India
Reviewed 1 December 2016

Well located hotel, friendly staff at Reception, however location is more conducive to a business traveller as it is not located close to major tourist attractions and for a solo traveller like myself it was slightly difficult to get round. Room was lovely and quiet , and with a view which was a big bonus as most other hotels on...

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Thank Meera_India
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

It is always a pleasure to receive positive feedback. Thank you. I will share your comments with our team that strive to continuously improve the quality of our services. Best Regards, Vera Madureira

Reviewed 29 November 2016

The hotel is kind of close to a subway station and to a El Corte Ingles department store. The hotel is non smoking, but a room that was given to me smelled like cigar. They change me to another one that did not smell bad. The tvs need upgrade. The front desk personnals are helpful and kind. It is a...

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Thank Salomao F
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your concerns and we are looking forward to welcoming you again in the near future. Thank you. Vera Madureira

Elmshorn, Germany
Reviewed 25 November 2016 via mobile

spent three nights at this hotel, friendly check-in, Aerobus from Lisbon stops almost right in front of the Hotel. Rooms comfortable and an excellent breakfast buffet was included in our booking. Will comeback.

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Thank Peter G
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very satisfied that you had enjoyed your stay in Novotel Lisboa. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

Reviewed 22 November 2016

Nothing to get excited about, you get what you pay for, generic hotel experience, a bit soulless. Like the Clooney movie "Up In The Air" Overcrowded swimming pool, dirty corridor carpets, minimal human interaction... soulless.

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Thank John S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: ₹ 4,607 - ₹ 7,654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Priceline and Travelocity so you can book your Novotel Lisboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#17 Green Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#76 Luxury Hotel in Lisbon
#77 Romantic Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lisboa staff and other travellers.
37 questions
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Questions? Get answers from Novotel Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up so you can open your windows and not be annoyed by noise”
 of 5 bubbles Bookie00, 13 Jan 2017 | Read review
“The views are ok it does not matter the room.”
 of 5 bubbles , 29 Nov 2016 | Read review
“take a superior room if possible”
 of 5 bubbles TUNC2014, 18 Oct 2016 | Read review
“It's right under the approach/departure for Lisbon airport so don't ask for a top floor.”
 of 5 bubbles MarkB75, 10 Oct 2016 | Read review
“Iron your shirts etc. before you get there as it's unlikely you'll get one upon arrival.”
 of 5 bubbles SFP-LTD, 25 Sep 2016 | Read review
5 of 5