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Hotel Avenida Palace

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Hotel Avenida Palace
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2,550 Reviews from our TripAdvisor Community

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Showing 1,716: English reviews
New Delhi, India
Reviewed 30 June 2015 via mobile

Stayed for 2 nights. We got upgraded to the presidential suite. It was going back in time. Right in the heart of the city. The concierge n reception staff was amazing. Will sure visit again. Highly recommend d if not looking for a modern setting.

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Helpful?
2Thank vinodinigupta
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Your review is wonderful reading. I was delighted to acknowledge that we were able to exceed your expectations. We are all very passionate about what we do and strive to offer the highest level of service possible to all our guests so we are truly thankful for your recognition. Please do come and visit us again soon. Meanwhile,...

vermont
Reviewed 30 June 2015

Old style city hotel with large clean rooms. This place exceeded our expectations with a lovely breakfast and perfect location for touring Lisbon. The location is central for seeing the sites, going to Barrio Alto, shopping and next door to the train station and metro stop. Parking was free for our rental car but they do have pretty limited space...

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Helpful?
3Thank kiteboarddad
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for this great review about your stay at the Avenida Palace. I was thrilled to know that your experience with us exceeded your expectations. With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history and fully renovated, is a symbol of the...

Providence, Rhode Island
Reviewed 29 June 2015

Our family spent a week at the Hotel Agenda Palace and it was the centerpiece of a truly magical visit to one of the world's great cities. Everything about the hotel really works: the location is as central as you can get and at the end of the day it is great to be walking downhill instead of up! Every...

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Helpful?
5Thank MEAD1954
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, We absolutely loved reading your review and to acknowledge that the Avenida Palace contributed for your family's perfect trip to Lisbon. Our team constantly strives to achieve a high level of quality and we are thrilled that our services were up to your expectations. It will be a pleasure to share your comments with our team here and...

Fort Lauderdale, Florida
Reviewed 29 June 2015

My family stayed here for one night last week for an overnight layover on our way to Miami coming from a 2 week vacation in Italy. We all agreed it was a great find and a perfect spot from which to explore Lisbon, especially given that we only had one day. We got 2 adjoining rooms, which are beautifully appointed...

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4Thank MahanFamily
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, It was such a pleasure to read your review about your experience at the Avenida Palace. I could not have been happier to know that overall, you and your family enjoyed a great stay with us. Your kind words about our hotel, its location and staff are a true source of motivation and I will gladly pass on...

El Paso, Texas
Reviewed 28 June 2015

Knowing we only had 2 nights in Lisbon, we chose a hotel right in the heart of Lisbon. Without a doubt this is an older hotel but you can't beat the location and the reasonable price. We stayed in a junior suite-room 406- which was a corner room and included a very large living room (older but still elegant) with...

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Helpful?
2Thank Lori D
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for sharing your experience at the Avenida Palace and for recommending us to other travelers. I truly appreciate your kind comments on our location, services and staff, who you found to be attentive. I will gladly pass on your remarks to the entire team. With a prime location in the very heart of the...

Trieste, Italy
Reviewed 28 June 2015

The Avenida Palace is an excellent hotel for a sojourn in Lisbon. The hotel rooms are large, very comfortable (especially the superior rooms) and quiet (double windows). They are spotlessly clean, so is the bathroom. Service is excellent: sheets are changed daily and room service is fast and discreet; wi-fi is for free and relatively fast. Breakfast is very good...

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Helpful?
2Thank Enryok
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace and for recommending our services to other travelers. It was indeed a pleasure to read that you consider our hotel excellent for a sojourn in Lisbon and that you were satisfied with our services. We pledge to provide a refined personal service for our guests, as well as...

Vancouver
Reviewed 27 June 2015

We stayed two nights at the Palace, and believe me it's name is well deserved, our first night was the St Anthony celebration June 13th, started at around 9PM until next morning, our room over looked the square where the parade ended, what a party, certain districts were jammed packed with people having fun. The hotel looked after all our...

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3Thank angelfishtwo
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for your rewarding comments about your stay at the Avenida Palace. I was thrilled to know how much you enjoyed your experience with us. I was thrilled to read that you had the chance to enjoy St. Anthony's celebration. Your enthusiasm for the hotel is very much appreciated and will be a great...

New Albany, Ohio
Reviewed 27 June 2015 via mobile

It is a nice hotel in a very good location from which you can walk to many attractions. We got two communicated rooms as we were traveling with two teenagers. Front desk staff was helpful and kind. Breakfast was very decent with fresh fruit, cereal, and hot and cold food....only thing that was disappointing was the grumpy concierge (the older...

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Helpful?
1Thank Fernando V
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace and for taking the time out to leave your feedback on Tripadvisor. I am delighted to hear that you overall enjoyed your stay with us and I very much appreciate your observations. Our guests’ comments are truly important to us and helps us to achieve a high level...

US Midwest
Reviewed 26 June 2015

This was our second visit to the hotel. In fact, we planned to stay 4 nights simply because we enjoyed our previous stay of one night so much. We arrived about 10 am and had requested a specific room. It wasn't ready which was understandable, but the staff made us comfortable in the beautiful lobby with English papers to read....

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4Thank Ashley341
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I am delighted that you chose to stay at the Avenida Palace for a second and this time longer stay. It was an absolute pleasure to read your very kind words about your experience with us. We are all very passionate about what we do and strive to offer the highest level of service possible to all our...

Fernandina Beach, Florida
Reviewed 25 June 2015

Can't say enough good things about this hotel. First, it's absolutely gorgeous. Beautifully ornate. Very "old school" in that regard. Second, the location couldn't be better. Easy walks to shopping, dining, sights... Plus, the train station is literally next door for your day-trip to Sintra. Third, the staff is very professional, helpful and friendly. They serve a great breakfast that...

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Helpful?
4Thank brastumac
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I cannot thank you enough for your great review. I am delighted that you chose to stay with your family at the Avenida Palace. Our team constantly strives to achieve a high level of quality and we are thrilled that our services were up to your expectations. Your kind words are much appreciate and will be a great...

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: ₹ 10,842 - ₹ 18,349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
42 questions
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Runcorn, United Kingdom
over a year ago
Phoenix, Maryland
7 months ago
Aberdeen, United Kingdom
1 day ago
12 days ago

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet inside in spite of heavy traffic just outside the door.”
, 17 Apr 2017 | Read review
“request a room on the corner if possible - amazing views!”
OregonBowHunter, 9 Apr 2017 | Read review
“Worth paying a little extra to get a superior level room. Better views and more spacious.”
bg110, 9 Apr 2017 | Read review
“Pay at the hotel website for an upgrade.”
carduran, 8 Apr 2017 | Read review
“Ask for a view onto the square, as you will be no where near the train station.”
CEA63, 29 Mar 2017 | Read review
5 of 5