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Pensao Royal

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214 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Whitman, Massachusetts
Reviewed 2 December 2016 via mobile

Pros: The staff was super friendly and helpful getting around the area. Great location and close to both train stations. Enjoyed that it included a breakfast though it wasn't the tastiest. Price is good for what you receive in your stay. Cons: The place is quite old and walls are super thin. Heard just about everything happening downtown including homeless...

1Thank jman987
Reviewed 3 November 2016 via mobile

Super friendly staff, always looking to assist or help guide you and nice cozy quarters. The room we stayed in was pink and felt more like a children's bedroom than a hotel but all part of the charm. Great location and good value for money.

1Thank Roman v
Wellington, New Zealand
Reviewed 29 October 2016

Nice cosy refurbished old hotel only a short block from the metro, the main shopping street and from the famous #28 tram, and two blocks from the big square by the waterfront. Quite a few stairs (equivalent to 1 1/2 floors) up from the street. Big choice for breakfast.

Thank David G
Bristol, United Kingdom
Reviewed 21 October 2016 via mobile

Amazing location right in the centre of the main part of Lisbon. And very near to metro station. Within walking distance to main sites and public transport I'd wish to day trip out of the city. Disadvantage was had to climb 70 stairs to get to it and no lift, wasn't a problem for us but worth bearing in mind....

Thank Gretchen834
Greater Manchester, United Kingdom
Reviewed 23 August 2016

The 2 ladies who I presume owned and ran the place were really friendly and made our stay really pleasant. They obviously enjoy making sure people have a nice stay and the breakfast provided a nice selection in the morning. If you want a hotel, go to a hotel; if you want a friendly (albeit slightly quirky) guest house in...

Thank LMar90
Tel Aviv, Israel
Reviewed 9 August 2016

Maria is a darling, whose smile and care made my day. Her interest in us and willingness to do everything in her power to make us comfortable made my Lisbon experience incredible. PLEASE note - this is a guest house and if you understand upper class hostel you won't be disappointed I chose this "guest House " because of the...

Thank Hilary E
Berkeley, California, United States
Reviewed 27 June 2016

The Rensao Royal is a great vacation value, located in the very center of Lisbon, half a block from the Baxia-Chiado Metro station. The heart and soul of this homey guesthouse is Paula, who seemingly does everything, from staffing the reservartions phone/internet to greeting you at the door, to cleaning (and the place is wonderfully clean) to preparing the famous...

6Thank Andrea Simona S
Hamburg, Germany
Reviewed 19 May 2016 via mobile

First: The location is really good. But the whole place is unpleasant. The staff and owner are wired and not exactly friendly. The room we stayed was like a children's room (it felt like a horror movie). Breakfast was mostly cake ... I'm writing this review with 1 star because the current 4,5 rating is totally misleading.

1Thank Linda K
London, United Kingdom
Reviewed 22 April 2016

I have just returned from a third and sadly final visit to this Pensao. My previous reviews from stays in October 2012 and February 2013 described amazing breakfasts, warm hospitality and beautifully quirky rooms with lots of character. I loved my earlier visits and I wanted to experience it all over again, and invite my new partner. Reflecting back on...

8Thank Staceyofthelamp
Reviewed 5 December 2015

We were dismayed to arrive here as the website clearly showed a wonderful illuminated building (which you assume is the hotel) situated further along on the other side of the street. This illustration now seems to have been removed, and the actual entrance to the hotel is a gloomy and smelly doorway. There is no lift and 60 steps, which...

1Thank DaleCheshire

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Breakfast included
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Multilingual Staff

Additional Information about Pensao Royal

Address: Rua do Crucifixo 50, 3rd fl, Lisbon 1100, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: ₹ 2,823 - ₹ 4,234 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Also Known As:
Pensao Royal Hotel Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Pensao Royal staff and other travellers.
3 questions
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Questions? Get answers from Pensao Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid being above the British Bar below.”
 of 5 bubbles andreasimonas, 27 Jun 2016 | Read review
“Pink room has a double bed, single bed and cot - would be good for a small family”
 of 5 bubbles Kirky_yelp, 11 Oct 2014 | Read review
“If you like cats...you have to have the cat room!”
  • view from window
  • cat room
 of 5 bubbles gaildevonshirelass, 14 Jun 2014 | Read review
“we had a pink room..”
 of 5 bubbles naplesnole77, 25 Apr 2014 | Read review
“A good tip for a finding the right room? stay somewhere else!”
 of 5 bubbles 894kerryj, 28 Mar 2014 | Read review
5 of 5