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HF Fenix Garden

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#65 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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HF Fenix Garden
HF Fenix Garden
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1,534 Reviews from our TripAdvisor Community

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Showing 414: English reviews
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Dublin
Reviewed yesterday NEW

Recently returned from three nights at this hotel and I must say I was very impressed. Although we arrived mid morning we were given exactly the room we ordered overlooking the garden on the higher floors. Unfortunately due to problems with plumbing we needed to move room the following day but this was done very professionally by the staff. The...

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Helpful?
Thank fozzyDublin
Valencia, Spain
Reviewed 1 week ago NEW

It is a fantastic place to spend a few days in Lisbon, the staff is very friendly and helpful, the breakfasts are excellent and the rooms very spacious. In adition, is well located in a very quiet area and good conected by metro. The only downside I found was the WiFi connection to my laptop.

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Thank Alejandro C
Reviewed 5 January 2017 via mobile

At first glance, the hotel seems to be underrated. The lobby is large and modern, and the service was good. My room was quite big and my bed was king sized, even though we had only paid for a double. However, I soon noticed the cheapness: plastic chairs, worn out curtains, sheets with holes in them, windows that don't completely...

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Helpful?
Thank Chloë T
HFHoteisFenix, Quality & Customer Relationship Manager at HF Fenix Garden, responded to this review

Dear Mrs Chloë, First of all, we thank you for your preference and for the time you spent giving us your opinion on TripAdvisor. We are sorry for not having made your stay more pleasant, but we are grateful for your comments. We are taking the measures that we believe appropriate to correct the anomalies you mentioned. We hope to...

Lisbon
Reviewed 5 December 2016

Very friendly personell next to a fantastic room and a delicious breakfest. Location in the centre of Lisbon very near to the top ten of sightseeings and next to the Metro station which leads you directly to the centre.

Review collected in partnership with Galahotels.com
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2Thank BenVersteege
Mougins
Reviewed 24 November 2016

This hotel is modern and with nice interiors. Our room and bathroom was large and very clean. The bed is very comfortable. Good noise isolation even at the second floor in front of the very crowded road. Excellent quality and variety of food for breakfast. Wifi works like a charm. Garage available but small. You can use the larger garage...

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1Thank LeFlorentin-Mougins
Bruges, Belgium
Reviewed 18 November 2016

All basic but good. Good breakfast, very friendly reception. Only 1 problem and that's the -from time to time- really lousy wifi connection. The hotel is located at a 2min walk from Metro station and hop on-hop off bus station. Great central location. I can recommend this hotel.

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1Thank Stephan D
Northampton, United Kingdom
Reviewed 4 November 2016

I had read reviews about rooms on the lower floors and on arrival we were given 005! I was very apprehensive but the room was immaculate, the bed enormous and so comfortable and there was no noise disturbance. The room was cleaned daily and my only minus would be that there wasn't a fridge in the room. The breakfast was...

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1Thank Sharon W
Surrey, United Kingdom
Reviewed 30 October 2016 via mobile

We found this hotel to be in a good location for the city but on a very busy road. Fortunately we had a garden view so the noise was never a problem. Our room was clean, modern and a good size. The staff were welcoming and helpful at all times. Breakfast was amazing! Fresh, tasty food which was replenished frequently...

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1Thank Lauren P
Melbourne, Australia
Reviewed 28 October 2016

We stayed here for 7 nights in a Comfort Double Room at the rear of the hotel overlooking the garden. We were able to get a good price by booking well ahead. Due to a flight change we needed to book for another night at a later time and this was nearly 30% more per night, although still reasonable. We...

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2Thank Maurice C
Brasilia, DF
Reviewed 26 October 2016

Something has changed since our last stay at HF Garden, on april. Location, breakfast, prices, cleanliness and facilities remain stronger points. But the guys at the front desk are not to much better than their mates at Fênix Lisboa, except the young ladies. But the guys at the breakfast still will treat you better than possible.

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Helpful?
Thank Tamboril

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
An urban haven where the commotion does not enter.To enjoy the city does not mean you need to do without some peace and privacy.The HF Fénix Garden provides the desirable paradox of staying in the heart of Lisbon and feeling protected from all stress.The referential acoustic insulation allows you to observe the city bustle from the window as if it is not real. A strange feeling of seclusion kept in the wide aisles and common areas where, even if the hotel is full, you can feel peace.The decoration and comfort of the HF Fénix Garden make you forget the city and even that you are in a three star hotel. Something that you will only remember on check-out. Very closed to the hotel is Marquês de Pombal, several of Lisbon's main points of interest and all the transportation networks in the city.The HF Fénix Garden offers several free services, such as Internet access in the entire hotel. But the most surprising offer is the feeling of staying in an oasis in the middle of the city. ... more   less 

Additional Information about HF Fenix Garden

Address: Rua Joaquim Antonio de Aguiar, 3, Lisbon 1050-010, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: ₹ 5,359 - ₹ 8,889 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HF Fenix Garden 3*
Number of rooms: 94
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Also Known As:
Hf Fenix Garden Lisbon
Hotel Style:
#23 Family Hotel in Lisbon
#40 Romantic Hotel in Lisbon
#62 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Garden staff and other travellers.
22 questions
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Questions? Get answers from HF Fenix Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the garden are quieter”
 of 5 bubbles fozzyDublin, 22 Mar 2017 | Read review
“01 rooms have large bathrooms with tub”
 of 5 bubbles O111VMalejandroc, 16 Mar 2017 | Read review
“Room on the back = nice view on the garden and a quit room”
 of 5 bubbles stephand440, 17 Nov 2016 | Read review
“The front of the hotel is near a large roundabout with lots of traffic so noise might be a problem.”
 of 5 bubbles sharonw511, 4 Nov 2016 | Read review
“A ro0om at mid-level looking over the garden”
 of 5 bubbles MauriceC257, 27 Oct 2016 | Read review
5 of 5