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Vila Gale Estoril

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414 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Derby, United Kingdom
Reviewed 30 August 2012

We stayed for a week at this hotel from 19th August 2012 on a bed and breakfast basis and could not fault the friendliness and attitude of the staff. My daughter has a wheat and dairy intolerance and the restaurant staff ensured that there was gluten free bread and soya milk available at breakfast. Rooms were spacious and clean however...

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Helpful?
2Thank AllisonJFox
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, We are pleased to know that you had a pleasant stay with us. I would like to thank you on behalf of all our staff for finding us very friendly and attentive. We try to do our best ervery day, and exceed the expectations of every guest. We appreciate all the comments of our clients which allow us...

Vila Nova de Gaia, Portugal
Reviewed 27 August 2012

Been in this hotel a couple of years ago. Needs some improvements, rooms are a bit dated. Great breakfast (as usual in Vila Gale hotels), nice views over the city. There was a little incident with our bedroom (it was infested with ants), and the way the manager handled the problem was not nice at all.

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Helpful?
1Thank anamourao
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, First off all thank you for the time taken posting your comments about Vila Galé Estoril. Please accept our sincere apologies for the incident you mention during your stay. We appreciate your comments which allow us to correct the procedures and to improve every day. We sincerely wish to welcome you again in a near future to demonstrate...

Cork, Cork, Ireland
Reviewed 19 August 2012

Staff are very friendly and made our stay a pleasant one. The gym is small but well equipped. However, the breakfast is not good-very basic. The pool is dreadful. They painted it a deep red (pic enclosed). It was like a pool of blood with a strong smell of paint. Its not tiled either. The pool bar is pricey and...

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Helpful?
2Thank Terri B
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, First of all we are pleased to know that you had a pleasant stay with us . We welcome every opportunity to improve and therefore your review is very important to us. We can also assure that all your comments are going to be deeply analysed. We thank you for the time taken to post your review and...

cork
Reviewed 5 August 2012

Stayed there for a week end of july , start of august, nice hotel, very clean, food excellent, breakfast buffet,, i would recommend having the buffet dinner there, absolutely fab, 22e , loads of choices on all courses, all u can eat, Entertainment in the hotel is nil, the bar closes at midnight , even to residents, could not believe...

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Helpful?
3Thank Justin M
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you for your review. We appreciate the feed back that we receive and welcome every opportunity to improve. We are very pleased with your comments about the positive and negative points. We look forward to welcome you back at Vila Galé Estoril on your next trip to Portugal. Best Regards Sara Palhota

Tralee, Ireland
Reviewed 27 July 2012

This was our honeymoon holiday. We booked rooms with a sea view and asked to be located as high as possible on account of hm. They put us on the eighth floor, the top floor and the room had a fantastic sea view and a decent sized balcony. Breakfast is a buffet with plenty of choice that should suit any...

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Helpful?
8Thank jgbreen
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you very much for your comments about our hotel. We are pleased to know that you had a pleasant stay with us, thank you for all the good critcs. We look forward to welcome you back at Vila Galé Estoril on your next trip to Portugal. Best Regards Sara Palhota

Derby, United Kingdom
Reviewed 6 July 2012

Used this hotel to house the UK Sales Team and Product Managers for a conference at the ECC. The hotel staff were really helpful, especially as the "rep"robates can be a demanding bunch. It was very clean and served a great buffet breakfast. The rooms are quite basic but they are comfortable and the safe could easily house my notebook....

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Helpful?
4Thank Boogiebumps
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you very much for your comments about our hotel. We are pleased to know that you had a pleasant stay with us. Thank you for all the good critcs about our Breakfast and on behalf of all our staff I thank you for finding us helpful. About your complaint unfortunately we had to stop one of our...

Faro
Reviewed 21 June 2012

For a 4-star hotel, the room was very weak!Little room and old furniture. The worst: the room smelled of dust, the tub curtains were stained and bath towels are crumbling. The internet connection was very weak. The good: The staff is friendly.

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Helpful?
3Thank POSEIDONxt
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, First of all thank you for your comments that will allow us to improve our services. We are sorry for the inconveniences caused during your stay and we can assure that all your comments are going to be deeply analysed and every issues that you mention will be sorted out. We thank you for the time taken to...

Chicago, Illinois
Reviewed 1 June 2012

The positive: - unlike many hotels I've been to there was almost no problem with the internet. Actually we raided the place with almost 100 participants of an information science related event and all were using their laptops simultaneously. The internet took it quite well. - rooms are spacious, comfortable and in top shape. - hotel is conveniently located. The...

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Helpful?
4Thank Bretthoven
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding your stay in our hotel. We appreciate the feed back that we receive and welcome every opportunity to improve. We are very pleased with your comments about the positive and negative points. We look forward to welcome you back at Vila Galé Estoril. Best regards Sara Palhota

Tonbridge, United Kingdom
Reviewed 25 May 2012

We spent a week here. Very convenient for the trains to Lisbon and Cascais and buses to Sintra. Staff very friendly. Rooms a very good size and very clean and inspite of the main road outside extremely quiet. A good place to stay if you want good transport links.

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Helpful?
1Thank ESH756
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you very much for your comments about our hotel. We are pleased to know that you had a pleasant stay with us, thank you for all the good critcs. I would also like to thank you on behalf of tall our staff for finding us very friendly . We try to do our best ervery day, and...

Celje
Reviewed 23 May 2012

I stayed at Vila Gale for 3 nights. Hotel is situated one road and one railway track from sea. The pool was under maintenance so I missed the opportunity to use. Staff at the reception desk is somewhat restrained. They should be a little more friendly and warm. Restaurant staff is very polite but food is nothing special. Hotel has...

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Helpful?
2Thank Ribez
GrupoVilaGale, Manager at Vila Gale Estoril, responded to this review

Dear Guest, Thank you very much for your comments about our hotel. We appreciate the feed back that we receive and welcome every opportunity to improve. We look forward to welcome you back at Vila Galé Estoril on your next trip to Portugal. Best Regards Sara Palhota

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located in Estoril over the beautiful sandy Tamariz beach and only 200 meters away from the Casino and Estoril Congress Center. In the proximity you'll find numerous shopping facilities and entertainment venues. Connect to the public transport network may be found within 100 m of the hotel. Cascais is situated 5 km away and the airport nearest airport is 25 km from the hotel. The hotel has a total of 126 rooms spread over 8 floors, among them 50 room with ocean view. The hotel services include wheelchair access ways, lifts, 24 hour reception service, hotel safe and free internet wi-fi in the public areas. Among the public areas you can find two restaurants, a bar and a game room. This hotel has multipurpose rooms fit for any types of events and meetings with access to multimedia devices and wireless internet connection. For additional fees, guests may take advantage of laundry services as well as garage parking. The tastefully furnished rooms are well equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, guests will find a swimming pool and a sun terrace with sun loungers and parasols laid out ready for use. It is also possible to make use of the Health Club composed of a gym, Jacuzzi and steam room (for an additional fee) and a Spa where you can count with massages and beauty treatments also for an additional cost. The nearest golf course can be found approximately 3 km away. The restaurant offers buffets for breakfast, lunch and dinner although lunch and dinner may be selected a la carte or from a set menu. Furthermore, it is possible to book a half-board stay. ... more   less 

Additional Information about Vila Gale Estoril

Address: Av. Marginal | Apartado 49, Estoril, Cascais 2766-901, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais > Estoril
Price Range: ₹ 5,086 - ₹ 13,138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Estoril 4*
Number of rooms: 126
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Also Known As:
Hotel Vila Gale
Hotel Style:
#3 Luxury Hotel in Estoril
#3 Spa Hotel in Estoril
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Estoril staff and other travellers.
4 questions
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Baltimore, Maryland

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the front but it was very quiet.”
 of 5 bubbles ss977, 28 Dec 2016 | Read review
“High floors with view.”
 of 5 bubbles rickard_9, 19 Oct 2016 | Read review
“Very few rooms have balconies. Be prepared to overlook a busy road if you want one.”
 of 5 bubbles eljay1954, 23 Sep 2016 | Read review
“Disco across the road from hotel very loud at weekend even with windows closed.”
 of 5 bubbles bettywarddundalk, 18 Aug 2016 | Read review
“Ask for a room with a view of the bay. Really nice view.”
 of 5 bubbles Jonasfred, 4 Aug 2016 | Read review
5 of 5