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Sheraton Cascais Resort

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#11 of 39 Hotels in Cascais
Certificate of Excellence
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Sheraton Cascais Resort
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624 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Warner Robins, Georgia
Reviewed 3 weeks ago

The Sheraton Cascais Resort was simply awesome. The hotel staff was extremely professional, helpful and friendly. As an SPG Platinum member, the hotel upgraded my room to a beautiful suite. The spa and fitness area are top-notch. The resort is a great place to relax and wind-down.

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Helpful?
Thank wjblunk
GM_SheratonCascais, Gerente de relações com clientes at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Warsaw, Poland
Reviewed 4 weeks ago

Luxury apartment with a bedroom, a spacious living room, bathroom and dressing room and a kitchenette made me feel like a vacation, although my destination were duties. Delicious breakfast and extremely nice and helpful staff they added pleasure of staying!

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Helpful?
Thank coolka_zu
GM_SheratonCascais, Gerente de relações com clientes at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Virginia Beach, Virginia
Reviewed 4 weeks ago via mobile

We decided to spend a few days in the Cascais area before traveling more south and this hotel was a great choice. While the resort by itself is quiet and allows you to relax and just let the day and time pass , it also is conveniently located to the town of Cascais , a number of other small towns...

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Helpful?
Thank Reiner B
GM_SheratonCascais, Gerente de relações com clientes at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Melbourne
Reviewed 30 October 2016 via mobile

Stayed for two nights during a motorcycle trip. Despite arriving looking worse for wear, professional greeting. Comfortable 5 star room. Parked in the basement - very secure. Breakfast was a little hectic, but food very good. Dinner was lovely the duck rice exceptional. Wait staff service good - we enjoyed the stories of volleyball in new york and good wine...

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Helpful?
Thank jiffy2006
GM_SheratonCascais, Gerente de relações com clientes at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Asker, Norway
Reviewed 23 October 2016

The sheraton Cascais resort is beautifully located. The hotel has a nice design and rooms are comfortable. Check-inn was quick, friendly and professional. Went straight to the bar for a beer after check-inn and when I came to the room, my luggage was already delivered - actually without me even having asked for it! Some problems with the keycard which...

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Helpful?
Thank Øyvind M
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay and I would like...

Toronto, Canada
Reviewed 18 October 2016 via mobile

This hotel was recently converted to a Sheraton hotel so it doesn't have a Club lounge yet but we were upgraded to a suite which was VERY spacious with 2 bedrooms, 2 bathrooms, heated towel racks, a full kitchen with stove, washer/dryer, living room and dining room. The staff was polite, wifi was strong, parking was included and the rooms...

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Helpful?
Thank TammyToronto25
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Stroud, United Kingdom
Reviewed 15 October 2016

Beautiful setting. However, Sheraton's attention to detail was poor: Our room was not serviced properly on the first full day; we twice had to ask for drinks to be served to us at the pool; meal time information a little misleading; Breakfast great! Some staff fantastic (Filipa!). Some just a bit too 'matter of fact' and 'Sheratronic'. I want to...

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Helpful?
Thank Michael F
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Michael, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay and I would like to sincerely apologize...

London, United Kingdom
Reviewed 15 October 2016

What can you say, maybe we just caught them on a bad day. The hotel is in nice grounds and from the outside is a little like an African game lodge type hotel, with security gate and bright pink walls. Once into reception the design is the same too, with the actual reception desk rammed into a very small area....

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Helpful?
Thank Barrie G
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Barrie, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay and I would like to sincerely apologize...

Bucharest, Romania
Reviewed 29 September 2016 via mobile

We liked very much the quality of hotel ! 5* conditions, extremely nice staff, very good location and the best ever ratio value for money !!! Luis from reception very nice and helpful guy ! We had in the room package even the underground garage for our rented car. Excellent apartment with everything included, spa access and very very nice...

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Helpful?
Thank Dan P
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that...

Mirabel, Quebec, Canada
Reviewed 20 September 2016

Newly acquired by Sheraton. As in every Sheraton, impeccable service, surroundings, food, personnel. And if you have ANY problem, big or small, somebody will take care of you. Located in a fenced area with guard at the gate, makes one feel safe.

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Helpful?
Thank Lucien B
GM_SheratonCascais, Guest Services at Sheraton Cascais Resort, responded to this review

Dear Lucien, I would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us! Everyday we work with a main goal: the satisfaction of our customers and it is quite satisfying to know that we are succeeding...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sheraton Cascais Resort boasts an enviable location on Portugal's sweeping Atlantic coast, just 30 minutes from Lisbon and 2 kilometres from Guincho Beach. ... more   less 

Additional Information about Sheraton Cascais Resort

Address: Lote 5 Rua das Palmeiras | Quinta da Marinha, Cascais 2750-005, Portugal (Formerly Vivamarinha Hotel & Suites)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: ₹ 5,878 - ₹ 14,005 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Cascais Resort 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Vivamarinha Hotel Cascais
Hotel Style:
#8 Spa Hotel in Cascais
#9 Family Hotel in Cascais
#10 Business Hotel in Cascais
#10 Romantic Hotel in Cascais
#11 Luxury Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cascais Resort staff and other travellers.
20 questions
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Questions? Get answers from Sheraton Cascais Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are awesome.”
 of 5 bubbles wjblunk, 12 Nov 2016 | Read review
“The layout of the buildings of the hotel allows the selection of rooms and suites for every kind of stay!”
 of 5 bubbles coolka_zu, 9 Nov 2016 | Read review
“The suites are big, comfortable and well furnished/equipped.”
 of 5 bubbles MikeF225, 15 Oct 2016 | Read review
“most seem to have a green view”
  • kitchen
  • bed to hall
  • from the window inwards
  • bathroom
  • shower
  • 146 rooms and 102 suits, 4 seater bar !!
  • nice tidy tv cabling
  • towards the window
 of 5 bubbles Barrie2010, 15 Oct 2016 | Read review
“Pick a room with convenient access to the pool if you have children. No views anyway.”
 of 5 bubbles gv0410, 31 Aug 2016 | Read review
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