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Grande Real Villa Italia Hotel & Spa

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Traveller (987)
Room & Suite (721)
Dining (107)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful hotel”(108 reviews)
“sea view”(87 reviews)
“star hotel”(71 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,317)
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1,386 results
Traveller rating
1,122
197
46
15
6
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1,122
197
46
15
6
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All reviewsbeautiful hotelsea viewstar hotelupgraded to a suitepool staffboca do infernowonderful staybreakfast buffetturn down servicebeautiful roomtown centresun loungersbelvederelisbonterraceluxurymarina
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11 - 15 of 1,386 reviews
Reviewed 4 weeks ago

Location, kitchen and rooms are very good. The service at the restaurants and bar is lousy.. The Food and Beverage Manager is not competent in leadership. Nobody knows what we ordered. I had to ask if anybody bring us our food and wine. Never ever...More

Review collected in partnership with this hotel
Thank Maria M
Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & SpaResponded 4 weeks ago

Dear Mrs. Maria, We regret that your experience with us was not the best one. We are surprised with your comment about the behavior of our staff. Usually our team is praised for their availability and kindness but we assure you that we will analyze...More

Reviewed 4 weeks ago

Staff was extremely friendly and service minded, you feel truly cared about. Especially Catarina in Food and beverage is making you to feel special. Thank you Located just by the Atlantic ocean and close walking distance to the center of Cascais. The whole place feel...More

Review collected in partnership with this hotel
Thank kentinebo
Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & SpaResponded 3 weeks ago

Dear Guest, We are happy to learn that you enjoyed your stay with us. Thank you for all of your compliments regarding our Hotel. Your compliments regarding our team are very important to us because they show us that our guests enjoyed our personal service....More

Reviewed 4 weeks ago

Nothing was too much trouble. In fact , it was overwhelming how kind the staff were. We felt like the royal couple! Can not recommend this hotel highly enough. Well done, Christavo and team! 👌👌👌👌👌😃😃😃😃😊xxxMore

Review collected in partnership with this hotel
Thank celiajanevann
Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you so much for taking the time to leave us your kind comments. It´s a pleasure to learn that you loved our Hotel and to know that you had such a memorable and unique experience. Thank you for the description of our...More

Reviewed 4 weeks ago

Spent five nights in this magnificent establishment and loved every minute. From the minute we arrived we were made to feel very welcome by every member of the hotel staff. The location is ideal, being just a ten minute stroll from the heart of Cascais....More

Review collected in partnership with this hotel
1  Thank Deeko1956
Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & SpaResponded 3 weeks ago

Dear Guest, It is really gratifying to learn how enjoyable your stay was and to know that you were pleased with our staff and service. Thank you so much for your constructive comments and review. It's a great feeling to know that you would definitely...More

Reviewed 5 weeks ago

Because we were early we had to wait quite some time before we got into the room, but reception kept saying (3x) that at that very moment the room was being cleaned, I would have prefered that one had said that the room is only...More

Review collected in partnership with this hotel
Thank dvorss391791
Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & SpaResponded 3 weeks ago

Dear Guest, We are very happy to know that you've had a thoroughly enjoyable stay with us. Please be assured that your comments will be taken into consideration and that we will address the situation. Thank you so much for your review and we look...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 181 - US$ 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cascais
#3 Luxury Hotel in Cascais
#3 Spa Hotel in Cascais
#3 Business Hotel in Cascais
#3 Family Hotel in Cascais
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 181 - US$ 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cascais
#3 Luxury Hotel in Cascais
#3 Spa Hotel in Cascais
#3 Business Hotel in Cascais
#3 Family Hotel in Cascais
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (987)
Room & Suite (721)
Dining (107)
Pool & Beach (102)
Amenities (139)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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ottoKent_UK
11 April 2018|
AnswerShow all 3 answers
Response from Sindy L | Reviewed this property |
I agree the rooms are huge and I will also return for the third time
0
Votes
Kym D
18 March 2018|
Answer
Response from Love2SeeNDo |
They are provided
1
Vote
claudekiter
28 February 2018|
AnswerShow all 2 answers
Response from ian m | Reviewed this property |
They have an underground garage but I don’t know the charge. Why not phone them?
0
Votes
Room Tips
"Go for Sea view ..lovely large room"
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"Everything seems to be pretty quiet in this hotel. Any room facing the ocean is a win in my book."
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"Our room was on the corner on the third floor and had two sun-trap balconies!"
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"enjoyed the sea view"
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