Pestana Cidadela Cascais

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Avenida Dom Carlos I Fortaleza da Cidadela, Cascais 2750-310 Portugal
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (834)
Room & Suite (145)
Dining (136)

About

#10 of 42 hotels in Cascais
Location
Cleanliness
Service
Value
Travellers' Choice
Pestana Cidadela Cascais – Pousada & Art District is a 5-star hotel located in Cascais. It is part of the Pestana Collection Hotels and one of the first hotels in Europe to have an Art District on site. This historic hotel is surrounded by studios, galleries, and museums with views of the sea and the Cascais marina. It is located 3 minutes on foot from the beach and 5 minutes on foot from the town centre. It is very close to various beaches, including the surfers' paradise, Guincho beach, parks, museums, shopping centres and the Casino do Estoril. Take a dip at the indoor swimming pool with views of the marina or the outdoor swimming pool surrounded by the Fortaleza gardens. Discover Déjà Lu, our charity bookstore, our Spa and the state of the art gym. For your enjoyment, we offer two restaurants and a bar. From the rooms with incredible views of the marina to the rooms located in more historic areas of the fort, spark your curiosity and choose one of the many Author's rooms
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Car hire
Wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Centrally Located
Languages Spoken
English, French
1,875Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
Realale2049 wrote a review Mar 2020
Perth, United Kingdom325 contributions171 helpful votes
We have recently had 1 weeks stay at this Hotel, and I have to say it was a wonderful 7 days. We paid extra on arrival for a harbour view room with balcony, this was a good idea as the balcony was a sun trap (in February) and shelter from the wind. The room was very nice, good bed and nice sofa, though the three steps up to the bathroom were a little difficult during the night if a bathroom break was needed. Nice bathroom though it has a full window into the bedroom, so if privacy is needed, you have to draw the blinds. Breakfast very good with a big selection of buffet food, and you can ask any of the wonderful staff for cooked eggs and espresso coffee made for you freshly. Outside the Hotel has quiet areas as the building is set inside the old CitadelAll the staff are wonderful, and can't do enough for you.
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Date of stay: February 2020
Value
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Service
1 Helpful vote
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Response from Marta Esteves, Other at Pestana Cidadela Cascais
Responded 17 Sep 2020
Dear realale2049, Thank you for choosing Pestana Cidadela Cascais and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We hope to see you in a new future when we reopen our doors to our Guests. Best regards, Marta Esteves Guest Services Manager
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Mobile40039786537 wrote a review Mar 2020
1 contribution
Friendly staff, delicious breakfast, all is very clean, superb spa, we were here 2 times. Unique milieu, in the heart of Cascais. Wonderful art works are inside and outside. Good place for relax and for trips also.
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Review collected in partnership with Pestana Hotel Group
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from MFEsteves, Gestor de Relações com o Cliente at Pestana Cidadela Cascais
Responded 12 Mar 2020
Dear Mobile40039786537, Thank you so much for your kind review about your most recent experience in our Hotel. We were glad reading how much you enjoyed your stay in our Hotel and we will be looking forward to welcome you again. Kind regards Marta Esteves Guest Services Manager
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chillixl5511 wrote a review Mar 2020
Grossostheim, Germany18 contributions8 helpful votes
Out of this world hospitality at the hotel! Attentive staff, which started on arrival. Probably the only hotel we have stayed in that accommodated all requests given at time of booking. Amazing dining experience. One of the best housekeeping teams, we’ve ever encountered. Fabulous and 5 star stay all round.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Superior Sea View Rooms on 2nd (top floor) with wonderful sea views and views over the yacht harbour
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Response from MFEsteves, Guest Relations Manager at Pestana Cidadela Cascais
Responded 8 Mar 2020
Dear chillixl5511, Thank you for choosing Pestana Cidadela Cascais and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Cidadela Cascais. Best regards, Marta Esteves Guest Services Manager
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Chris D wrote a review Mar 2020
Aylesbury, United Kingdom23 contributions1 helpful vote
Great hotel in a beautiful setting with great service, great food, very modern clean rooms great terraces with views of the port. Only problem would be that it’s quite a long walk to some of the rooms
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Date of stay: March 2020Trip type: Travelled on business
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Response from MFEsteves, Guest Relations Manager at Pestana Cidadela Cascais
Responded 5 Mar 2020
Dear chrisdeepfreeze, On behalf of our entire team at Pestana Cidadela Cascais, I would like to thank you for provide us with your feedback. Your opinion is very important for us to continue improving our service. We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at our hotel Best regards, Marta Esteves Guest Services Manager
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andreeai0nita wrote a review Feb 2020
1 contribution1 helpful vote
They are everything you expect and even more. Rooms are very clean and cozy, bathrooms are very roomy and also clean and I loved the scent of their shower gels! The staff was friendly and accomodating and the breakfast selection was astounding.
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Review collected in partnership with Pestana Hotel Group
Date of stay: January 2020
Rooms
Cleanliness
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from MFEsteves, Guest Relations Manager at Pestana Cidadela Cascais
Responded 10 Feb 2020
Dear andreeai0nita, On behalf of the entire team at Pestana Cidadela Cascais, I would like to thank you for your kind comments regarding your stay and our service. We were delighted to receive your feedback. We hope you’ll visit us again soon to enjoy everything we have to offer. Best regards, Marta Esteves Guest Services Manager
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Answer from Nellymack
Jan 2019 |
Hi Louise, we ate the Gastronomia Italiana, a small Italian serving superb food. The Carbonara is exceptional! Hope you enjoy Neil
1 vote
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Kathy asked a question Aug 2018
Stourbridge, United Kingdom41 contributions7 helpful votes
Hi there! Just wondering if there is an ironing board & iron available free of charge? Many thanks
Answer from Murray_oliver
Sep 2018 |
Pretty sure there will be. They were really accommodating
0 votes
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Answer from MFEsteves
Jan 2017 |
Dear tripbug5 Regarding your question: Inside the hotel premises is not allowed to park the car because is an historical place. We recommend to our guest a car parking 7 minutes walking distance from the hotel with a special price of 4,50 Euros p/ day. You can buy this ticket upon check-in with my coleagues from de front desk. Kind regards Marta Esteves Guest Services Manager
2 votes
Answer from MFEsteves
Jan 2017 |
Dear client, It is faster by car than train. Car around 45 minutes by train (metro + train) around 1h30m. Kind regards Marta Esteves Guest Services Manager
0 votes
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chillixl5511 wrote a tip Mar 2020
Grossostheim, Germany18 contributions8 helpful votes
"Superior Sea View Rooms on 2nd (top floor) with wonderful sea views and views over the yacht harbour"
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piesie23 wrote a tip Oct 2019
Seattle, Washington137 contributions56 helpful votes
"Some rooms have bidets; if you want one, make sure you indicate during reservation"
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LadyofSurrey1 wrote a tip Sep 2019
Guildford, United Kingdom55 contributions12 helpful votes
"Ask for a room with view of the courtyard."
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Sinead S wrote a tip Sep 2019
Dublin, Ireland8 contributions4 helpful votes
"Book a junior suite if you have children."
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Travel Girl wrote a tip Aug 2019
20 contributions6 helpful votes
"get a garden or, balcony. The sea view rooms are very nice but heard that you could hear the Karaoke across at the marina until 4:30am"
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PRICE RANGE
€ 119 - € 317 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Pousada de Cascais
LOCATION
PortugalCentral PortugalLisbon DistrictCascais
NUMBER OF ROOMS
126
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Frequently Asked Questions about Pestana Cidadela Cascais
Which popular attractions are close to Pestana Cidadela Cascais?
Nearby attractions include Marechal Carmona Park (0.3 km), Museu Condes de Castro (0.3 km), and Centro Historico de Cascais (0.3 km).
What are some of the property amenities at Pestana Cidadela Cascais?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pestana Cidadela Cascais?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Cidadela Cascais?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Cidadela Cascais?
Yes, parking is available to guests.
What are some restaurants close to Pestana Cidadela Cascais?
Conveniently located restaurants include Taberna Clandestina Cascais, Gastronomia Italiana, and Dona Flor Bistrô.
Are there opportunities to exercise at Pestana Cidadela Cascais?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Pestana Cidadela Cascais located near the city centre?
Yes, it is 0.4 km away from the centre of Cascais.
Are any cleaning services offered at Pestana Cidadela Cascais?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Cidadela Cascais offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Cidadela Cascais?
The staff speaks multiple languages, including English and French.