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Traveller (280)
Room & Suite (73)
Pool & Beach (23)
Overview
Estrada Regional no 1 Silveira, Angra do Heroismo, Terceira 9700-193 Portugal See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Reviews (496)
Filter reviews
200 results
Traveller rating
66
92
30
8
4
Traveller type
Time of year
LanguageEnglish
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66
92
30
8
4
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All reviews yogurt pancakes bread garden view the hotel staff breakfast buffet bus service monte brasil inside pool nice hotel full bath two stories sunday lunch hard as rocks living space accommodating staff restaurant reservations
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1 - 5 of 200 reviews
Reviewed 1 week ago

Having stayed in many 4 star hotels in Europe and in azores I was somewhat disappointed in the lack of amenities. One bottle of combo shampoo, body wash mounted on shower wall. Breakfast was ok. Front desk staff not real friendly. Room was basic. 2...More

2  Thank pennynurse
Reviewed 3 weeks ago

The hotel is ok but it is very isolated. The hotel is clean but needs updating. There is a beautiful view from the hotel and there is a great place to swim. Breakfast was ok but certainly nothing special. They claim to have internet but...More

2  Thank JBPortlandOR
Reviewed 4 September 2018 via mobile

The hotel is very clean, positioning on the ocean shore making it special. Breakfast is good and varied. The rooms are spacious and clean and the view to the ocean is superb. The staff is kind and friendly, we will come back!

Thank Laur L
Response from Joaquim D, General Manager at Hotel do CaracolResponded 5 September 2018

Dear Laur Thank you for your kind words. We are very happy that you´ve enjoyed to stay with us. Messages like yours give us motivation to continue delivering good service to our guests. Keep well. All the best. Joaquim de Sousa General Hotel Manager

Reviewed 1 September 2018

we have arrived home after staying at this hotel from aug 20th to aug29th.we found the hotel in reasonable condition, the staff friendly but tight mouthed about certain details of the place.food was middle of the road for Terceira.we all felt that the terrace was...More

Thank jeep1957
Response from Joaquim D, General Manager at Hotel do CaracolResponded 3 September 2018

Dear Mr Wiiliam, I would like to inform you that we did not ignore your request about the proof of charges. I left at Front Desk next day 15 pages where you can read all the phone numbers you´ve dialed. Some of them were very...More

Reviewed 13 August 2018

We spent four nights at this hotel in August. The front desk staff was inattentive. We arrived at noon and was told check in was at two. He did not even ask our names and check our booking. We ended up checked in at 1:30...More

3  Thank Steven S
Response from Joaquim D, General Manager at Hotel do CaracolResponded 14 August 2018

Dear Steven Thank you for your review because it is always important for us to read our guest´s opinion. In this particular case I believe that when the guests arrive to Front Desk they deserve to be looked in the eyes and be greated. It...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
US$ 54 - US$ 120 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Do Caracol Terceira/Angra Do Heroismo
Location
Portugal > Azores > Terceira > Angra do Heroismo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
US$ 54 - US$ 120 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Do Caracol Terceira/Angra Do Heroismo
Location
Portugal > Azores > Terceira > Angra do Heroismo
Photos
Traveller (280)
Room & Suite (73)
Pool & Beach (23)
Dining (16)
Family and Play Areas (1)
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Questions & Answers
Ask a question
seiumom
25 August 2018|
AnswerShow all 3 answers
Response from Natasha H |
We booked the same trip for the same time! Maybe we’ll see you there! Last year we went in April as well and the weather was perfect. Cool enough to enjoy walks or hikes, but mid-day sun will give upper 70’s F to go for a... More
1
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Room Tips
"take ocean view"
jeep1957
1 Sep 2018
Read review
"Pay a little more for the ocean view, worth it!"
Yuchie
15 Apr 2018
Read review
"One bedroom suite was nice.Very roomy."
287vickin
21 Feb 2018
Read review
"I do not know about the rooms since we ate there, took a tour around the outside and part of the inside but..."
beth190
1 Jan 2018
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