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Hotel Acores Atlantico

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Hotel Acores Atlantico
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182 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Akarp, Sweden
Reviewed 13 September 2016

Clean room, comfortable beds and comfortable chair! Situated near the Atlantic Ocean. Near the church Sao Pedro and - not to forget - restaurant Sao Pedro with very good food and service. The food at the hotel is OK, but you have to try other food too!

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Helpful?
Thank iresky
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, First of all thanks a lot for the kind words and sharing a positive comment with us. We are Delight to know that our hotel pleased you, and your stay went well. Anyway we wish to welcome you back again for your next stay at our Hotels. Best Regards,

Rome, Italy
Reviewed 18 August 2016

They simply didn't clean the room: we found insects on the floor and on the lavatory, a sock of someone else. I saw how they clean: never use vacuum cleaner, putting bed stuff on the floor to put them again on the bed. No professional staff for the cleaning sector. The room was old with a strange smell. After our...

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Helpful?
1Thank laura l
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. We are happy that Receptionists took good care of you and you liked our Hotel location. We are sorry to hear your comment about the cleaning department . As it was mentioned by the manager during your conversation regarding this subject , please rest assured that we will...

Reviewed 25 July 2016

We stayed here on our honeymoon. The hotel is ok, but stuck in the 80's with its decor. The staff were very friendly and helpful. It was a nice surprise to get a free bottle of sparkling wine and local cheese cakes when we arrived. We had an ocean view room on the third floor, so the view was nice....

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Helpful?
Thank Etelansaareke
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for sharing your experiences of your stay with us Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter. We are glad that staff took care of you and that you did enjoy our view. Sorry to hear your comment about...

Madrid, Spain
Reviewed 21 July 2016 via mobile

Building and facilities are a bit aged, but rooms are clean and comfortable, and staff is very friendly. Rooms that face the marina make a difference. Choose higher floors if you can. Noises not an issue in the rooms that face the sides, but these rooms lack the nice ocean view.

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Helpful?
Thank Rafa C
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. Your comments are indeed valuable to us. We are glad that our rooms meet your expectations as comfortable and clean , and you were happy with our staff . Anyway we look forward to welcoming you back at our Hotels. Best Regards,

The Netherlands
Reviewed 29 June 2016

To Good to be average and to poor to be Very Good. The hotel lies on a perfect spot, right near the harbor, center, shops and restaurants. The rooms are ok, but somewhat faded, damp and could use some new paint, flooring. The breakfast is fine, but when crowded they will have a problem supplying it. The atmosphere is ok...

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Helpful?
Thank robispho
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. We are glad that you like our location, breakfast and rooms. Your comments are indeed valuable to us as they help us a great deal of effort is a put into establishing effective action steps for constant improvement. We look forward to...

Funchal, Portugal
Reviewed 28 June 2016 via mobile

This is one of the major problems with the Hotels in Ponta Delgada. Most of them are old, needing urgently a renewal and most of them lacking charm. The best part is the simpaty of the staff, the breakfast and the localization (just in front of the marina). Its a pity, because with a renewal, it could definetly do proud...

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Helpful?
Thank cdn07
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for sharing your experiences of your stay with us. We are happy that you were pleased with our team, breakfast and the location. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter. We'd hope to have another opportunity to welcome...

Portsmouth, New Hampshire
Reviewed 13 June 2016

Had a great room overlooking marina, with a small balcony. Room features were very old-fashioned and unfortunately using the shower was a daily chore as the curtain was not wide enough and shower head leaked. The tiled floor usually ended up with water and made it particularly dangerous. Hair dryer was really bad and not very powerful before the handle...

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Helpful?
Thank beemer46209
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter. We'd hope to have another opportunity to welcome you back for a more overall enjoyable stay. Regards,

New Haven, Connecticut
Reviewed 7 June 2016

We stayed here a week on a Groupon/SATA deal, and thought it was quite a good deal for the cheap price we paid. The staff was excellent, always friendly and eager to help. The room was clean and had the usual amenities, including a balcony which overlooked both the port and the city. And the location was great, right across...

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Helpful?
Thank Providence_RITom
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, First of all thanks a lot for having chosen Hotel Açores Atlântico. We are happy to know that the hotel pleased you, and the stay went well. Please rest assured that the shower and the sandwich are a matter that we take very seriously and it is important to us, and it's something we follow very strict procedures...

Reviewed 5 June 2016 via mobile

Right on the marina and walking distance to some great restaurants on the main strip as well as the marina. Rooms are good. Hotel is a little dated but comfortable. Dilsa from the front desk is the best. My daughter Emma loved her. She booked everything for us from tours, rent a car, restaurant recommendations.

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Helpful?
Thank Vesna R
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to complete our Guest Experience Survey. We are happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for sharing your experience . Kind regards Natália Raposo Deputy Manager

new york
Reviewed 2 June 2016

My husband and I just got back from Ponta Delgada, Sao Miguel. We stayed at Hotel Acores Atlantico for a week. The hotel itself is a bit old-fashioned, especially compared to its sister hotel next door (Hotel Marina Atlântico, which is more modern and upscale). But it is very charming and has a welcoming atmosphere. Good breakfasts. Big pool. Clean...

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Helpful?
Thank turkey_vacation
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, First of all thanks a lot for having chosen Hotel Açores Atlântico and for sharing a positive comment with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to the pleasure of welcoming you back to the Açores...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Acores Atlantico

Address: Avenida Infante Dom Henrique 113, Ponta Delgada, Sao Miguel 9500-767, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: ₹ 6,122 - ₹ 9,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Acores Atlantico 4*
Number of rooms: 140
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Also Known As:
Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Hotel Style:
#9 Luxury Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Acores Atlantico staff and other travellers.
13 questions
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Questions? Get answers from Hotel Acores Atlantico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you get sea view but the room is not sound proof as there is a public road with loud trafic,”
vidyaa2013, 26 Apr 2017 | Read review
“Ask for view of ocean”
lizhyde1166, 22 Apr 2017 | Read review
“One overlooking the waterfront”
NorbertSandhurst, 27 Mar 2017 | Read review
“Upper level floor facing the water for best views”
sapphire0916, 18 Oct 2016 | Read review
“Request to have a view of the harbor - we were placed on the highest floor with a spectacular view of the harbor and the town. It was wonderful.”
jacquelinej598, 16 Oct 2016 | Read review
5 of 5