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See all 28 hotels in Faro

Pousada Palacio Estoi

758 reviews
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Traveller (693)
Room & Suite (150)
Dining (82)
Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“old palace”(41 reviews)
“modern wing”(17 reviews)
“dos sentidos”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (758)Write a Review
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1 - 5 of 401 reviews
Reviewed 2 weeks ago

As the booker of accommodation, there’s always a moment of panic when you arrive and it looks, well…. below your expectations. Plus I’m always a little dubious about places with great reviews – it’s like when everyone raves about a movie, and you’re so hyped...More

Thank Kack68
Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 2 weeks ago

Dear Guest, The Pousada Palácio de Estoi would like to thank you again for your excellent review. We would also like to say that the enthusiasm of your review gives us the great feeling of happiness and proud. We are all very happy to hear...More

Reviewed 3 weeks ago

We checked in for four days over Christmas in 2017. We have had a nightmare from hell year in our own lives and really needed to escape at Christmas. The hotel reception was too offhanded, but the rooms were of a satisfactory standard. Nothing special....More

1  Thank nixdiner
Reviewed 25 November 2017

My husband and I stayed for four days in November. I was a bit concerned when I read some of the reviews from October, but we had no issues of any kind. Gisele in the reception came out to help with our luggage, checked us...More

2  Thank taraxacum2016
Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 4 weeks ago

Dear Guest, The Pousada de Estoi would like to thank you again for your excellent review. We would also like to say that the enthusiasm of your review gives us the great feeling of happiness and proud. We are all very happy to hear that...More

Reviewed 7 November 2017

I have to say this has to be one of my most favourite ever hotels. The gardens, flowers and birdlife in the gardens are exquisite and the restoration of the Palace just breathtakingly beautiful, with a complete juxtaposition of ultra modern swimming pool area and...More

1  Thank SiobhanS
Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 12 November 2017

Dear guest, The Estoi Pousada would like to thank you for your excellent review. We would also like to say that the enthusiasm of your review gives us the great feeling of happiness and proud. We are all very happy to hear that you have...More

Reviewed 26 October 2017 via mobile

Beautiful place however it's in the middle of nowhere, a hired car is a must! Not happy with the customer service at all, tried to arrange a spa treatment but all my messages got ignored. For so called a luxury place I was truly expecting...More

1  Thank Justyna W
Response from Manager_Estoi, Manager at Pousada Palacio EstoiResponded 29 October 2017

Dear Guest, We are sincerely grateful for your feedback, and to give us the opportunity to improve our services. We are sorry for the inconveniences you experienced at our hotel; the incidents described do not reflect our standards. Your comments were already forwarded to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 94 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Faro
#1 Romantic Hotel in Faro
#3 Luxury Hotel in Faro
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Faro
#1 Romantic Hotel in Faro
#3 Luxury Hotel in Faro
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (693)
Room & Suite (150)
Dining (82)
Pool & Beach (73)
Hotel & Grounds (642)
Family and Play Areas (9)
Bathroom (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
57cat
1 August 2017|
AnswerShow all 4 answers
Response from Hans_Iliano | Reviewed this property |
Yes, it's better to make a reservation for the restaurant.
0
Votes
fionacbell
26 May 2017|
AnswerShow all 6 answers
Response from Doulos | Reviewed this property |
There is a local bus at 10.10 -10min walk from hotel. Takes 15 mins and costs 3.40 Euros. Takes you to bus station. Return jounrneys are late morning and mid to late afternnon from Stance 4. If you miss the 10.10 there is 2... More
1
Vote
kjnKentEngland
25 April 2017|
AnswerShow all 2 answers
Response from waterloomole | Reviewed this property |
Almost certainly much cheaper to pick up car at airport or Faro town centre, avoiding the bus or taxi to the Pousada as well.
1
Vote
Room Tips
"second floor offers best views, just!"
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"Service was excellent, room and sleep quality very good. For some reason the "click to rate" did..."
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"Avoid floor zero"
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"You can have a long walk as the rooms are in a modern extension on one corridor, ."
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