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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 312*
US$ 231*
Great Deal
US$ 245*
US$ 245*
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,656 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Heritage - Relais & Chateaux
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Showing 1,247: English reviews
Miami, Florida
Reviewed 13 May 2014

We traveled for the 2014 Easter holiday, last minute idea. Again, TripAdvisor, did not steer us wrong. Read previous reviews, and we couldn't agree more with the positive comments. Let's start with the best part of the hotel, and that's without a doubt, the staff. I think they all need a pay raise! They were perfect, not a single misstep....

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1Thank TravelKate12
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for sharing your comments here on Tripadvisor! As Always our staff members are committed to making a stay in Bruges a most memorable experience! We're delighted to read you had such a good breakfast with us, especially our Belgian Waffles...! Try our dinner with flavors of the region on your next stay!

San Juan, Puerto Rico
Reviewed 7 May 2014

The hotel is located in a street behind the Grote Markt, it was very easy to take a bus from the train station and walk to the hotel(literally 2 minutes from the plaza). The room had many ammenities: ipad, ironing station(ironing board and a press for trousers), well stocked mini bar, complimentary fruits and other goodies served daily, impeccable modern...

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Thank Hector O
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your kind words! Should your future travels brings you to Bruges, we and especially Jonas would welcome another opportunity to serve you and hope you 'll have the chance to taste our chefs culinary magic with local ingredients!

Leatherhead, United Kingdom
Reviewed 6 May 2014

The attention to detail of this hotel is first class, from the private valet parking, spotless and beautifully appointed room, ( Bose clock radio, nesspresso coffee machine and ipad) comfy bed. Located one street from the market square, just right. Excellent staff, turning bed down for the evening, plus drinks and sweets for the drive home. Will definitely return to...

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Thank Paul H
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your 'First Class Hotel' rating! We are thriled that we succeeded in exceeding your expectations and hope to offer you the same at our famous restaurant Le Mystique on you next visit with us!

Houston
Reviewed 6 May 2014

Would love to stay here again. Great location to everything. Great staff and superb breakfast. The rooms were beautiful and meet our every need. Wonderful bar/meeting place to have a glass of wine and plan our evening. Even brought us a fan when we couldn't get the a/c low enough of this 50+ year old woman. LOL

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Thank SugarLandHouston
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your comments, our breakfast is indeed one of the highlights of the guest experience, along with our location and personalized service! We hope you will return to our magnificient city soon!

New York
Reviewed 6 May 2014

Lovely stay. In and out of Bruge quickly, so spent little time at the hotel, but our stay was comfortable and accommodating. Would recommend and would return. Room size on the small size, but wasn't an issue for us. Old charm meets current and modern.

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Thank cancr711
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive review! Indeed, we continuously offer new modern amnities that will delight you in a charming atmosphere and we look foward to your next visit at our hotel!

London, United Kingdom
Reviewed 5 May 2014

From the first moment that we arrived at the hotel we were welcomed warmly. The staff we pleasant and attentive. The room was amazing and well kept. The hotel is very well situated and there were lots of impressive touches, for example chocolates and liqueur in the evening and champagne included in the buffet breakfast.

Review collected in partnership with this hotel
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Thank Daniel S
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We appreciate your kind words, thank you! We strive to offer a personalized and memorable experience from arrival to departure.... We're simply thrilled that you enjoyed it so much and hope you will return to magical Bruges soon!

Reviewed 5 May 2014

This is a lovely hotel in a great location. The bed was very comfortable. Some parts of hotel could use renovation, however this wouldn't stop us from staying here again. Staff was very welcoming and helpful.

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Thank Paul B
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for kind and positive words! All rooms and public areas were renovated last year! Everything is brand new: Domotica, exceptional Nilson beds with luxury bedlinen, iPad with free Wifi, Bose music with iPod/iPhone dock, Nespresso coffee and marble bathrooms with Durance toiletries,... And this all in a classic & luxury atmosphere in a listed Heritage building, most guests...

Zurich, Switzerland
Reviewed 5 May 2014

Positives - Good location within easy walking distance of all attractions, bars and restaurants - Really nice rooms, bar and small restaurant. Also nice staff. - Great restaurant. We had a 4 course dinner included in our room rate and the food was fantastic, and the service we received from Benjamin was great- he was very friendly and also knowledgable...

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Thank Pinkpeonie
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are aware of how many hotels there are in our area and we're happy you chose to stay with us, we strive to make all our guests' stay comfortable and memorable. Our staff goes above and beyond to ensure the highest level of quality in our services! Thank you for your postive words about our famous restaurant and feel...

Melbourne, Australia
Reviewed 4 May 2014

Bed - like a cloud. Bathroom - luxury. Fluffy towels, bathrobes and slippers. The room had everything we needed, and it was only a "standard". Sauna was hot and private, perfect after a cold day exploring Bruges. The bar and sitting room - cosy and intimate. The staff were so helpful and friendly - they even let me try my...

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Thank Fiona C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Merci beaucoup! Thank you for your kind words, it was a pleasure to have you as our guests and hope you will return to our magnificient city soon!

Reviewed 2 May 2014

My husband and I love traveling to Europe and where we stay is an extremely important part of the trip. The Hotel Heritage in Brugge was a 5 star and truly a small luxury hotel that lived up to its name. There was an old world feeling with all the up to date amenities. The crystal chandeliers in each room...

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Thank Floyd C
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this 5star rating! We are thrilled that you had such a wonderful time with us! We hope to see you back in Bruges very soon and thank you for your recommendations!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: ₹ 13,819 - ₹ 41,845 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 lovely rooms on the top floor over looking the roves of Bruges ”
colkatruck, 5 May 2017 | Read review
“Room Nr. 23 small bud very good.”
Sjamarbo, 2 May 2017 | Read review
“Room 401 - its a small suite”
Glandman, 25 Apr 2017 | Read review
“A room at the back of the hotel might be quieter than the road side. There isn't much traffic.. but when there is traffic it's al little noisy. ”
931tanithf, 11 Apr 2017 | Read review
“On the 4th floor is a rooftop space to enjoy your coffee or cocktails outside.”
498christyk, 10 Apr 2017 | Read review
5 of 5
Cancelon
US$ 231* /night
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Orbitz.comUS$ 245
Hotels.comUS$ 245
Relais & ChâteauxUS$ 312
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Prices are for 1 room, 2 adults
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