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Hotel Heritage - Relais & Chateaux

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Traveller (664)
Room & Suite (520)
Dining (123)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(30 reviews)
“bose radio”(22 reviews)
“the main square”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Summer Promotion
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Summer Promotion
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Reviews (1,824)
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1,358 results
Traveller rating
1,120
203
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1,120
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6
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All reviewsle mystiquebose radiothe main squarenespresso machineweather reportbeautiful hotelevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningperfect locationdeluxe roomsitting roombeautiful room
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11 - 15 of 1,358 reviews
Reviewed 29 April 2018 via mobile

We stayed for 3 nights and if you like quality boutique hotels then you will not beat this one. Nothing is too much trouble for the staff. The attention to detail is fantastic. The beds are so comfortable that we had the best nights sleep...More

Thank MarkandGillian
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded 30 April 2018

Thank you so much for your review. Our staff works diligently to address the needs of our guests, to ensure they feel comfortable and at home. We were delighted to host you and hope you will return soon!

Reviewed 29 April 2018

For a start, wonderful service, beautiful rooms, reasonable price, and perfect location! What more could you ask for? All our needs were anticipated by staff that was friendly and knowledgeable. Couldn’t ask for a more lovely experience. Would stay here again in a heartbeat.

Review collected in partnership with this hotel
Thank kl0liver
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded 30 April 2018

We are delighted to know that your stay at the hotel was so wonderful. We look forward to your return to Bruges in the not too distant future!

Reviewed 24 April 2018

Have stayed here many times over the years, the rooms are really nice, very pleasant and helpful staff and the best breakfast you could ever want - good selection of meats, fish and cheese, cooked items, cereals and fruit, lovely breads and chocolate!! Dinner is...More

Review collected in partnership with this hotel
Thank frenchtraveller56
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded 26 April 2018

Thank you so much for the kind words in your review! Did you know our breakfast was rewarded as the best European breakfast in 2017? Look forward to welcome you back!

Reviewed 16 April 2018

Great hotel. The staff was very friendly and the hotel was beautiful and beautifully maintained. Our only complaint was that the room was a little on the small side. If it were not for the size of the room, I would have given this hotel...More

Review collected in partnership with this hotel
Thank georgehaley
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded 17 April 2018

Thank you for taking the time to write a review about your stay with us! We're happy you've found are hotel to be beautiful and well maintained. We have a small house with 22 rooms and as our building is historic none of our rooms...More

Reviewed 16 April 2018

My husband and I spent several days here while traveling through Belgium on our honeymoon. We honestly consider this hotel one of the highlights of the trip. The moment you step in the hotel, you're taken care of: luggage whisked away to your room while...More

Review collected in partnership with this hotel
Thank ponygirl100
Response from Marie_De_Plancke, Manager at Hotel Heritage - Relais & ChateauxResponded 17 April 2018

Thank you very much for your recommendation! We're very pleased that you've enjoyed our service and our hotel. We do our very best to pamper our guests from the moment they arrive: taking the luggage, parking the car if needed, have the welcome water ready,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 228 - US$ 629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 228 - US$ 629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Luxury Hotel in Bruges
#3 Romantic Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (664)
Room & Suite (520)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Eugene B
1 June 2018|
AnswerShow all 3 answers
Response from J-Creytens-Owner-GM | Property representative |
Yes, we do have valet parking we kindly advise to book a garage beforehand to avoid disappointment that it would be full. Once pre-booked, when arriving in front of the hotel by car, you can leave it on an available parking... More
0
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Google Translation
colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
0
Votes
Google Translation
emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
Votes
Google Translation
Room Tips
"2nd floor facing the Main Street. A little noise on the Saturday night but to be expected for the location..."
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"Floor 2 (rear ) is quiet"
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"Any room is fine."
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"Back side to avoid street noise. Shut bathroom door as lights are motion sensitive so turning over caused..."
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