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Hotel Heritage - Relais & Chateaux

1,774 reviews
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Traveller (640)
Room & Suite (518)
Dining (122)
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(129 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Third night FREE
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Reviews (1,774)Write a Review
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All reviewsle mystiquebose radiothe main squarenespresso machinebeautiful hotelweather forecastevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningexcellent locationdeluxe roomsitting roombeautiful room
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1 - 5 of 1,323 reviews
A TripAdvisor Member
11
Reviewed 5 days ago

Very nice hotel. Clean and comfortable rooms with some nice touches. Proper coffee machine in our room and weather report pushed under door every morning. The staff were all very friendly, helpful and polite. Fantastic breakfast. This hotel is well situated within easy reach of...More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Reviewed 1 week ago

Fantastic hotel in the centre of Bruges, within easy walking distance of the station and all major attractions, but still secluded enough to be quiet and peaceful for getting a good night's sleep! Room was decorated to a high standard and with great amenities, plus...More

Review collected in partnership with this hotel
Thank Tom L
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 1 week ago

Thank you for recommending us here on TripAdvisor! We are located on a quiet street, but close to a lot of activity an close to many canals. Bruges is truly magical and we're so glad you enjoyed your time here. We look forward to your...More

Reviewed 1 week ago

It's a super property, but breakfast is the star. Quite remarkably inventive, with extras brought along such as exquisitely fresh waffles. Jugs of real OJ left on your table - fantastic viennoiserie (usually such a let-down) and good cheese, fruit and cold cuts. Sadly, only...More

Review collected in partnership with this hotel
Thank Foodlover29London
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 1 week ago

We are so happy to know that you enjoyed the Heritage experience! Our breakfast is indeed one of the highlights at the hotel. Our breakfast has been awarded as Europe's best hotel breakfast by prix Villégiature. Stefanie and Eugene, our breakfast team love to treat...More

Reviewed 2 weeks ago

My husband & I stayed here for his birthday, and the entire experience was delightful. We especially recommend the breakfast, and the welcome basket of fruit was a very nice touch. They also arranged a walking tour of Bruges which gave us a great feel...More

Review collected in partnership with this hotel
Thank mmcdon2706
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 2 weeks ago

Thank you for taking the time to review your stay with us! We're happy to read that you've found your stay delightful, our breakfast is indeed a good start if you have a busy day of visiting planned. Our Superfoods can really do the trick!...More

Reviewed 2 weeks ago

We booked this hotel as we had stayed at the Relais & Chateaux in Reims, France which is one of our favourite hotels in the world, especially for customer service (and their breakfast!) so had high hopes. We arrived on a Friday evening in December,...More

Thank thumpergirl
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 2 weeks ago

Thank you for your feedback, it's always good for us to know where we can work on to give our guests an even more complete experience. We'll discuss with our team how we can prevent the busy passing through in the bar area and will...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 204 - US$ 680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 204 - US$ 680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (640)
Room & Suite (518)
Dining (122)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
0
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Google Translation
emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
Votes
Google Translation
Gwynne W
11 August 2015|
Answer
Response from VincentLabrosse | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
0
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Room Tips
"We were in room 32."
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"Room 17 is great- see description above"
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"great space, lovely furnishings, very comfy bed with duck feather duvet and pillows enclosed in a very quiet..."
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"Simply tell the hotel your needs when you make your booking. I am confident they will try to accommodate you."
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