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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,623 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
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Alberta, Canada
Reviewed 4 days ago NEW

I recently visited Relais & Chateaux Hotel Heritage with my husband & another couple for a more luxurious trip to Bruges. Hotel Heritage is located in the perfect location for travelers interested in exploring the city on foot & surrounded by a number of great restaurants & shops (without being too noisy late in the evening.) Hotel concierge is able...

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Thank TLTravelTrips
Louisville, Kentucky
Reviewed 6 days ago NEW

My wife and I visited Bruges for just a few days. The Hotel Heritage was centrally located and offered absolutely superb lodging for our excursion. We enjoyed its outstanding restaurant as well as its weekly informat wine and cheese party for guests. The breakfast buffet is absolutely outstanding, and far superior to anything we have encountered elsewhere in Europe or...

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1Thank William P
Belfast, United Kingdom
Reviewed 6 days ago NEW

Can't recommend this hotel enough. This beautiful hotel is in the centre of Bruges just off the main square. All staff very friendly and the owners were all ways about. We had dinner in the restaurant and it was excellent.

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Thank Stephen D
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation! Indeed, our hotel is situated in the heart of Bruges! We feel so happy to read that you enjoyed the gastronomical experience of our house. We advise future guests to book their dinner along with the room reservations as our seats are limited! We hope to may welcome you again for another taste of our...

Saint Paul, Minnesota
Reviewed 1 week ago

We stayed 3 nights at Hotel Heritage and it was wonderful. Location is the best, just steps away from the main square and several great restaurants. Easy cab ride or bus from the train station. Lovely space. Rooms are on the smaller side, but plenty of good common space. Staff is great.

Review collected in partnership with Relais & Chateaux
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Thank Cindy B
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Indeed, a stay of 3 nights is ideal to discover our magical city! Visit museums, boat trip on Bruges' canals, horse drawn carriage and taste beer and chocolate! So many things to do! Our Classic rooms have a surface between 20 and 25m². If you prefer to stay in a more spacious room on your next visit, we recommend to...

GE
Reviewed 2 weeks ago

This is a small, family run traditional hotel. High quality welcome and care throughout your stay, from the moment you arrive till the moment you leave, by an adorable staff. Multilingual of course (we're in Belgium), very close to this beautiful city's tourist spots but far enough to avoid any noise or light at night. Everything is within walking distance....

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Thank olacomo
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed, our staff goes above and beyond to service our guests and make sure they are well taken care of. We feel pleased to know that you enjoyed the buffet breakfast, one of the highlights of the Heritage Hotel. We have a passion for gastronomy and hope to may welcome you for dinner as well on your next visit!...

Bristol, United Kingdom
Reviewed 2 weeks ago

We stayed early February 2017. The hotel was luxurious and comfortable with lots of little extras like fruit and sweets in the room. The staff very helpful. Especially enjoyable were our night-caps in front of the fire in the lounge. We didn't have breakfast so can't comment on that now, but will do next time! Would love to come back.

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Thank Kate M
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

February is indeed a nice season to visit Bruges. Do you know that we offer a 3rd complimentary night during the winter season from January until end of March 2017. We hope to may welcome you back next year for another stay in our fairy-tale medieval city. Thank you for your review!

Boughton-under-Blean, United Kingdom
Reviewed 3 weeks ago

Our overnight stay at the Hotel Heritage was ourstanding in every way. From the welcome when we arrived through to the luxury of our rrom and the exceelent cuisine we were overwhelmed by the quality provided. Our thanks to everyone at the hotel. Terry and Marie Fitchett

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Thank terryfitchett
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What great to read that you enjoyed the gastronomic experience at our hotel! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed this unique experience with us in the heart of Bruges! Thank you so much for your review and hope to see you back soon for another culinary treatment!

Magherafelt, United Kingdom
Reviewed 4 weeks ago

Excellent hotel, located in a brilliant location, just off the square. All the extra touches that the hotel put on to make your stay even more special are what marks this hotel out as being a cut above. We loved every minute in the hotel.

Review collected in partnership with this hotel
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Thank Brwnr9
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! We are so grateful you have made us part of your memories together. Congratulations on your anniversary ! The Heritage hotel is indeed the perfect base to celebrate special occasions in life! We hope to may welcome you back soon with us in the heart of Bruges!

Buckinghamshire, England
Reviewed 4 weeks ago

The Heritage Hotel is very well located, less than 5 minutes walk from the Markt. The facilities were just what we'd have expected but the staff were terrific. Firstly in booking a trip and restaurants for us but more specifically for supporting my wife and I when I became ill. Each member of front of house staff contributed in one...

Review collected in partnership with Relais & Chateaux
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Thank sandj123
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, our location is indeed quite central! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed your experience with our hotel ! Our staff goes above and beyond to service our guests and make sure they are well taken care of. I'll pass your comments to all our team members! Thank you for your review...

Cork, Ireland
Reviewed 4 weeks ago

We stayed for 3 nights in the hotel heritage. It has an excellent location just off the market square. The rooms are ornate, comfortable with excellent facilities. The staff are very warm, pleasant and welcoming. The food is also excellent. We had the buffet breakfast which included champagne and Belgian chocolates and waffles. We dined in the hotel restaurant ale...

Review collected in partnership with Relais & Chateaux
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Thank catherineo331
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive feedback here on TripAdvisor! Yes indeed, the food at our in-house restaurant Le Mystique is a real experience! At the Heritage you start your day with a most extraordinary breakfast with a signature poached egg dish. And you'll end your day with superb food, stylish served in our dining room with shining chandeliers.... A unique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: ₹ 12,842 - ₹ 38,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites - very comfortable. Sherry and snacks delivered each evening.”
 of 5 bubbles 138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
5 of 5