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Hotel Heritage - Relais & Chateaux

1,761 reviews
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Traveller (633)
Room & Suite (468)
Dining (122)
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(129 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Heritage - Relais & Chateaux
Offers & Announcements: Third night FREE
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Reviews (1,761)Write a Review
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All reviewsle mystiquebose radiothe main squarenespresso machinebeautiful hotelweather reportevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningexcellent locationdeluxe roomsitting roombeautiful room
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1 - 5 of 1,315 reviews
Reviewed 2 days ago

Stayed at the hotel for 3 nights as a family. Loved it! We had a Deluxe Room which is actually more of a mini-suite with its own separate living area, closet and bedroom. Everything is beautifully decorated and very elegant. There is an in-room Ipad,...More

Thank Tquinta
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded yesterday

A stay of 3 nights is just perfect to discover the ambience of our magical city of Bruges, many museums, romantic hotspots, beweries and chocolate shops to visit! We feel delighted to know that you enjoyed our spacious Deluxe room and that our entire staff...More

Reviewed 3 days ago

Our stay at The Hotel Heritage could not have been more pleasant. Our room was on the top floor and was spacious with a wonderful view over the rooftops. Furnishings were comfortable and attractive. We found a welcome note on arrival in our room, sherry...More

Review collected in partnership with this hotel
Thank smith_wrs
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 2 days ago

Yes indeed, our spacious Junior Suites on the top floor offer a great view over the theatre, Belfry tower and the typcial rooftops of our city. We feel honoured to be nominated for different luxury hotel awards... and we feel very proud to offer the...More

Reviewed 5 days ago

Elegant hotel with gracious staff and owner. Would stay here again if in Bruges. Great location to shopping and tourist sites. Room was very comfortable and the bathroom was huge, which is nice for a European hotel.More

Review collected in partnership with this hotel
Thank asilv250
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 4 days ago

Thank you for your review! We pride ourselves in our historic location and is ideal for shopping, sightseeing and close to many canals. We are delighted to read that our friendly staff left such a good impression. We look forward to welcoming you again with...More

Reviewed 1 week ago via mobile

Beautiful hotel with stunning decor/fixtures & fittings and friendly staff, ideally located in centre of Bruges close to market square. Staff were lovely, including the owner, Isabel who showed us to our room. We had chocolates on our pillows every night, a weather forecast ever...More

Thank ODilliams
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 4 days ago

Thank you for your positve feedback. Isabelle and our entire team love to treat our guests with an authentic Belgian and experience! We feel very happy to read that you enjoyed the Heritage experience much! We hope to may welcome you for dinner at our...More

Reviewed 1 week ago

The hotel is one of the best places we have stayed. The food is excellent and up to Michelin Star standard. Staff are very friendly and efficient. Nothing is too much trouble. There is even champagne provided at breakfast. It was our wedding anniversary and...More

Review collected in partnership with this hotel
1  Thank Fred1941_7
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 1 week ago

Yes, we love our repeat guests! Thank you so much for your kind words. it was our pleausure to have you as our guests and we're happy that you had a wonderful time on your anniversary! Indeed, Bruges is the perfect spot for a romantic...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 189 - US$ 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 189 - US$ 508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (633)
Room & Suite (468)
Dining (122)
Pool & Beach (1)
Hotel & Grounds (377)
Bathroom (48)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
0
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Google Translation
emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
Votes
Google Translation
Gwynne W
11 August 2015|
Answer
Response from VincentLabrosse | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
0
Votes
Google Translation
Room Tips
"We were in room 32."
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"Room 17 is great- see description above"
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"great space, lovely furnishings, very comfy bed with duck feather duvet and pillows enclosed in a very quiet..."
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"Simply tell the hotel your needs when you make your booking. I am confident they will try to accommodate you."
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