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Ghent River Hotel

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889 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Stockton-on-Tees, United Kingdom
Level Contributor
130 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

Stayed here on a three night 'special deal' mid week break in November 2016. When we arrived we were given our room keys immediately, without having to fill in forms or leave passports etc. We were allocated rooms each with three beds, so were larger than expected, with dressing gowns and slippers waiting for us on the beds. Our rooms... More 

Thank ybsae
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

We arrive at the hotel, after a great journey on Eurostar. It was too early to book in but receptionist was very polite. After going for coffee and cake, Back to our hotel. We'd booked a twin and a double. Lovely bright clean rooms, with white linen. Not a lot of tea or coffee supplied. But a stocked mini fridge... More 

East Sussex
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

The hotel is in a fantastic location. We stayed here for three nights and found the staff to be very helpful. Our room was a good size, warm, clean& functional. Breakfast was very good at this hotel. Like others have said the rooms are not soundproof but our experience was not at all bad. My only criticism was that our... More 

Thank Crowhurst
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016

Get one of the bigger rooms, bit pricier obviously but well worth it. Kids had the smaller rooms and nowhere near as characterful. Good buffet breakfast and helpful and friendly staff. Would use again for sure

Thank Noel M
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Noel M Thank you for leaving such a nice comment regarding your recent stay in our hotel. See you soon! Kind regards Philippe Destray Hotel Manager More 

A TripAdvisor Member
Reviewed 9 October 2016 via mobile

Bad staff, aircon smelt like cigarette smoke, noisy kids outside, will not recdomend This to colleagues or team members for future stays. All in all very bad hotel with drunk and drug addicts outside my window, when requested to move Stefan said to send an email! Very bad staff and customer service. Called for an iron and ironing board to... More 

1 Thank A TripAdvisor Member
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Sir, Madam I was most interested to read your valuable feedback, but was sorry to hear that our hotel was not able to offer what you expected from it. Our hotel is located in a decent area so I am surprised to read about the drunk and drug addicts outside your window. I guess you might refer to the... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 October 2016

Location is just perfect, rooms are good size and clean, not soundproof - you can hear clear noises from next room. Bed was very comfortable to me.Breakfast at Ghent River Hotel is very good. staff is helpful.

Thank Maia G
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Maia G Thank you for your kind words about the Ghent River Hotel! We really appreciate you taking the time and I will share your comment with my employees. Sorry to hear you experienced some noise from your room next door. I want to inform you we are, for the moment, isolating the walls in our rooms in order... More 

Singapore, Singapore
Level Contributor
16 reviews
11 hotel reviews
Reviewed 3 October 2016

We had reservations @ Hotel De Flandre, but was moved here as they were full when we got there. Weren't very happy about it when we were told to move. However, when we got to River Hotel, we were pleasantly surprised, the service was great and unlike the other, we had parking on the premise. The room was just basic... More 

Thank TissueXiu
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear TissueXiu Thank you for taking the time to write a review! I understand you were not happy to move to another hotel but we love to hear that you had a good time in our hotel! Thank you also for your lovely words regarding our breakfast area. It is indeed the perfect place to start your day! Hopefully we... More 

Madrid, Spain
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 September 2016

Don't misunderstand me! The hotel is great, nice location, nice rooms, friendly staff, nice views... but my room was in the first floor near the river and it was freezing so got a cold in there due to the temperature and the humidity of the room. Breakfast is 21€ per person, yes 21€... We decided to have breakfast outside and... More 

Thank George M
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear George M Thank you for posting a review! I am glad you enjoyed your stay in our hotel and we really appreciate your nice words concerning the location, room, staff and view. However I am sorry to hear it was so cold in the room! Did you contact the reception for that? We can always provide an extra heating... More 

Mainz, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

We booked the executive rooms. During the hot time we expected an effecitive air conditioning, but it was operting not very good and too loud. So it was impossible to sleep with running aircon. Since these rooms are under the roof and the roof is not very good isolated it was very hot. I had the impression that the service... More 

Thank tripduddel
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear tripduddel Thank you for posting a review. I am sorry to hear your room didn't offer you good airconditioning. As you can imagine we have a regular maintenance programme for every air conditioning unit in the hotel, however problems can slip in between checks, so we thank you very much for alerting us to the problem. We always try... More 

303 photos of this hotel

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All Traveller Photos (260)
Room/Suite (60)
View from Room (31)
Hotel & Grounds (33)
Bathroom (21)
Dining (8)
Pool/Beach Area (2)
Other (105)

Management photos: Courtesy of the property manager

All Management Photos (43)
View from Room (1)
Hotel & Grounds (7)
Room/Suite (4)
Dining (3)
Business Centre/Function Rooms (1)
Other (27)
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  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Ghent River Hotel

Address: Waaistraat 5, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Price Range: ₹ 6,107 - ₹ 10,324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ghent River Hotel 4*
Number of rooms: 80
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Hotel Style:
#5 Luxury Hotel in Ghent
#8 Family Hotel in Ghent
#9 Business Hotel in Ghent
#10 Romantic Hotel in Ghent
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Questions & Answers

Here's what travellers have asked, with answers from Ghent River Hotel staff and other travellers.
6 questions
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Questions? Get answers from Ghent River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views from rooms overlooking river”
  • Wardrobe, desk,TV and minibar
  • View from room on a cool damp day
  • View from room on a wet day
  • Spare bed
 of 5 bubbles ybsae, 21 Nov 2016 | Read review
“Larger room, they only have a few”
 of 5 bubbles 899noelm, 27 Oct 2016 | Read review
“Executive Rooms are much too expensive”
 of 5 bubbles tripduddel, 24 Sep 2016 | Read review
“Ask for a luxury room as far away from reception as possible.”
 of 5 bubbles landd2016, 18 Sep 2016 | Read review
“If you need wifi access, maybe check with the desk. (Didn't matter to me :)”
 of 5 bubbles 928michelek, 5 Sep 2016 | Read review
5 of 5
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