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All reviewsbreakfast buffetgreat breakfastfree parkinghotel is excellentthe hotel staffeat elsewheregerman christmas marketgreat selection of belgian beersen routestaff were very friendlyrooms are fineplenty of choicenice roommotorwayeurosreceptionistbrussels
Stayed here Sunday 8th October for the second time. We had enjoyed the first visit.
This time there was only one (young and inexperienced) female member of staff on duty. She was running reception (we waited ten minutes to check in (nobody else was in...More
Response from Hotel-cmanager, General Manager at Ibis Hotel Aalst CentrumResponded 16 October 2017
Dear Guy, We thank you for sharing this valuable review in order to keep improving.
We are really sorry that your second experience was not as satisfying as the first. This Sunday was in general not a busy night at all, there were not many...More
My wife phoned the hotel wednesday 4 October to make a booking for Friday 6 October to Sunday 8 October for 2 adults and one baby as booking.com showed no availability for the one of these dates. My wife spoke to this lady and she...More
Thank Christophe Z
Response from Hotel-cmanager, General Manager at Ibis Hotel Aalst CentrumResponded 13 October 2017
Dear Sir, Thanks for your feedback.
I personally contacted you by phone and e-mailed you to find a solution which we agreed with.
Kenneth Claerbout, General manager
Stayed one night here on our way to Luxembourg. The room was very clean and the bed comfortable. The shower room was budget but everything worked and it was spotlessly clean. We were very happy with the provision.
The bed was comfortable and gave us...More
Response from Hotel-cmanager, General Manager at Ibis Hotel Aalst CentrumResponded 6 August 2017
Dear Guest, Many thanks for this positive review concerning your visit to Ibis Aalst Centrum.
We enjoy a very fortunate location, just a 20 minute walk from the city centre.
We are delighted to read that our team provided you with a professional and friendly...More
The staff was very friendly and the room looked very clean. We only had a few issues with our stay. First of all the shower seemed to be broken. Which resulted in our shower turning very cold every few minutes. Secondly, me and my boyfriend...More
Thank Vianne B
Response from Hotel-cmanager, General Manager at Ibis Hotel Aalst CentrumResponded 24 July 2017
Dear Vianne, Thanks for sharing your experience with us.
Your mention on the room's cleanliness is appreciated. We are sincerely sorry for the inconvenience. We urge our guests to warn us immediately in such a situation so we can study the source of the problem....More
Had 3 night here. Lovely hotel. Nice breakfast selection. Nice comfortable bed. Staff were friendly. Restaurants within walking distance. Just off the highway. Wifi worked in the rooms to. Would defiantly stop againMore
Response from Hotel-cmanager, Directeur général at Ibis Hotel Aalst CentrumResponded 21 July 2017
Dear Guest, Thanks for your nice comment about Ibis Aalst Centrum hotel.
We're glad you appreciated our establishment, conveniently located nearby the E40 Motorway connecting to Ghent and Brussels as well as many restaurants. We feel grateful for your mention of the quality breakfast, bedding...More
The hotel is very close to the exit of the motorway coming from Brussels. It is easy to spot, but you need to be very careful when exiting the slip road: there is a lot of traffic coming from the left, you are sitting on the... More
The hotel is very close to the exit of the motorway coming from Brussels. It is easy to spot, but you need to be very careful when exiting the slip road: there is a lot of traffic coming from the left, you are sitting on the other side, and Belgian drivers are quite aggressive. Once on the main road it is question of a few yards, then turn right and a bit further turn left into the hotel car park. Watch out for the bicycle lane as well. Hope this helps. Good luck.