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Brussels Marriott Hotel Grand Place

#31 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Brussels Marriott Hotel Grand Place
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2,049 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
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Clifton, New Jersey
Reviewed 2 days ago NEW

Nice hotel, well kept with great staff. Location is steps away from the metro and literally across the street from the Bourse. Restaurant wa delicious for both Breakfast and lunch. Bar staff very attentive. enjoyed watching them make the prettiest cocktails I have seen.

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Helpful?
Thank Michele O
Melbourne, Florida
Reviewed 4 days ago NEW

This was the worst service my family has ever experienced at a Marriott hotel. We travel extensively which has given us our platinum Marriott status. However, the service was unimpressive. The woman at the front desk named Rudt, was exactly that....rude! Her attitude and unprofessionalism was alarming. I would tell anyone who might be considering staying at this property to...

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Helpful?
Thank _jmcdaniel6
juan8722, Assistant Front Office Manager at Brussels Marriott Hotel Grand Place, responded to this review

Dear _jmcdaniel6, Thank you for your personalized feedback on regards of your family’s stay at our property. It is always appreciated if guest highlight great performances from individual staff members, but we take feedback highlighting points for improvement even more serious. We would like to highlight once more that the benefits for Marriott Rewards Membership are not transferable. Thank you...

Chicago, IL
Reviewed 5 days ago NEW

Stayed on first night of our vacation on way to Portugal. They checked us in early, we had access to the lounge which helped with our jet lag. Our room was on the top floor which made the bathroom kind of wonky with the angles of the rook line cutting into the shower area.

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Thank mciesemier
Cheltenham, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this hotel for two nights whilst watching Manchester utd in Brussels. Hotel is ideally located very close to main square but not to close . Good spacious clean rooms . Excellent staff who are very attentive. Restaurant and bar was good and bar stayed open late which helped when we got back from match after midnight.

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Thank shakey129
London, United Kingdom
Reviewed 1 week ago via mobile

Beautiful location and rooms, staff are OK... but Souad was exceptional, very kind and helpful although professional, Margot (in training) from the reception as well, in our executive room only one robe was provided...we were 2! Good breakfast I recommend

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Helpful?
Thank Lynda S
Management response:

Dear Lynda S Thank you for sharing your experience at the Brussels Marriott Hotel. It is through our guest feedback that we continue to improve in order to provide you with a better service. It is always a pleasure to read that our associates are making a difference! We hope to welcome you back soon. Best regards, Diana Galante Front...

Chicago, Illinois
Reviewed 1 week ago

This hotel was centrally located within walking distance to the Grand Place. It was safe, clean, and very nice inside. Walking to the hotel from the train (we took the train from Paris) was very short and easy. If you are going to stay in Brussels, I recommend this place. It was a very nice and reasonable hotel option.

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Helpful?
Thank Andrew J
Management response:

Dear Andrew J, Thank you very much for your nice comment! We are glad to read you enjoyed the nice position of our hotel and you had a pleasant stay. We hope to welcome you back soon! Kindest regards, Diana Galante Front Office Supervisor

London, United Kingdom
Reviewed 1 week ago

Very clean, lovely rooms in a superb location in Brussels. Walking distance to most attractions yet still quiet at night. Breakfast was nice - good variety and fresh food. Staff friendly. Would stay here again, good value for money.

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Helpful?
Thank K_London_85
Management response:

Dear K_London _85 thank you very much for sharing your experience at the Brussels Marriott Hotel. It is a pleasure to read you enjoyed your stay and we hope to welcome you back soon again. Kindest regards, Diana Galante Front Office Supervisor

Reviewed 2 weeks ago via mobile

A short 2 night stay in Brussels and Marriott was a perfect choice as we were in the most happening spot in Brussels.We could just walk the whole area and explore with lots of restaurants and chocolate shops.The hotel welcomes warmly and rooms are of decent size and decor.Though a little worn out,excellent staff and the location make up for...

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Helpful?
Thank Faris M
Management response:

Dear Faris M, Thank you very much for your nice comments! It is always a pleasure to read that our associates are making a difference and providing a good service. We are glad to know you enjoyed our facilities and the centrality of our hotel. We hope to welcome you back soon again. Kindest regards, Diana Galante Front Office Supervisor

Reviewed 2 weeks ago via mobile

Stayed here for just one night on a business trip so didn't get to experience the hotel too much. The room was fine and all the staff very very helpful. Great location with a number of bars and restaurants close by for a quick meal and drink.

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Helpful?
Thank Russell M
Management response:

Dear Russell M, thank you very much for your nice comment. We hope to welcome you back soon. Best regards, Diana Galante Front Office Supervisor

Visakhapatnam
Reviewed 2 weeks ago

I stayed for 2 nights, it was good . On a business trip .At the reception. the staffwere prompt in check in and guiding me to the process. Since it was booked by the company, retained 150 euro as a guarantee ,of courase not yed deposited back into my account though they said that it will be done in a...

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Helpful?
Thank oncoravi
juan8722, Assistant Front Office Manager at Brussels Marriott Hotel Grand Place, responded to this review

Dear oncoravi, We are glad you enjoyed your stay at the Brussels Marriott Hotel! Regarding the guarantee, do not hesitate to contact us directly and we will be more than glad to assist you to speed up the process. We hope to welcome you back soon. Regards, Juan Flores

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Brussels Marriott Hotel Grand Place

Address: Rue Auguste Orts 3-7 / Grand Place, Brussels 1000, Belgium (Formerly Brussels Marriott Hotel)
Region: Belgium > Brussels
Price Range: ₹ 8,347 - ₹ 19,006 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brussels Marriott Hotel Grand Place 4*
Number of rooms: 221
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Also Known As:
Marriott Brussels
Brussels Marriott
Hotel Style:
#15 Green Hotel in Brussels
#16 Business Hotel in Brussels
#18 Romantic Hotel in Brussels
#19 Family Hotel in Brussels
#24 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Brussels Marriott Hotel Grand Place staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors had nice views”
AndrewH2106, 16 Apr 2017 | Read review
“no view!!!!!”
oncoravi, 12 Apr 2017 | Read review
“Do not get a room facing the alley. very noisy at night.”
VJM0085, 5 Apr 2017 | Read review
“Ask for room with the view on the Mint (Bourse )”
283willym, 12 Feb 2017 | Read review
“Away from Pizza Hut side”
PDXBigGuy, 12 Jan 2017 | Read review
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