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NH stands for a certain standard, which I felt wasn't completely met by NH Brussels Carrefour de l'Europe.
The whole hotel desperately needed a make-over. The carpet in the hallways was very dirty and my room (although clean) had quite a distinct odor. Both my...More
My partner and I stayed here for 2 nights while visiting Brussels. The hotel is in a great location for the Grand Palace, shops, bars and manikin du pix etc. The staff on reception were very helpful and friendly offering a city map and marked...More
Thank natalie w
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 5 days ago
Dear Mrs Natalie,
Thank you for the trust you have placed in our hotel and for taking the time to write to us in detail your experience.
We are please to hear that our hotel location, our room with the city view as well as...More
We stayed a night here on our way to the Ardennes. We got stuck for 1 and 1/2 hrs on a train from Amsterdam ( Belgian train strikes and people on the line) and phoned the hotel. The receptionist was very kind and helpful and...More
Thank Lindsay M
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 2 weeks ago
Dear Mrs Lindsay,
First of all, let us thank you for choosing our hotel for your stay in Brussels and for taking time to review it.
We are sorry for the problem you had during your trip to Brussels but glad to hear that our...More
I stayed at this hotel as this was the cheapest mid range hotel available at the time. And i was most pleasantly surprised. The service was attentive and the rooms quite big and well appointed. The location is of course exactly in the center. I...More
1 Thank Budapest4Lausanne
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 9 June 2018
Let us thank you for your pleasant review. It is very important for us your feedback.
We are glad to know that you enjoyed our hotel location as well as our spacious rooms and, that the service was up to your desired standards....More
We stayed here mid-May for almost one week. The hotel is in a great location -- just around the corner from the train station, and very walkable to main tourist sites. The staff is great & really goes out of its way to help guests....More
Response from Bart R, Director Comercial at NH Brussels Carrefour De L'EuropeResponded 5 June 2018
Thanks for posting your comment on Tripadvisor.
We are truly glad to read that you were satisfy with the location of the hotel and our staff.
I will share this words with the rest of the team, they will be really happy to...More