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The Hotel - Brussels

5,041 reviews
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Traveller (1200)
Room & Suite (778)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“panorama lounge”(125 reviews)
“deluxe panorama”(38 reviews)
“corner room”(92 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,041)Write a Review
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1,688
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All reviewspanorama loungedeluxe panoramacorner roomcomplimentary mini bargreat hotelnespresso machinegreat roomsperfect staymodern hotelavenue louisebusiness tripexcellent locationbusiness hotelsaumonthe grand placefloorsauna
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201 - 205 of 3,019 reviews
Reviewed 29 July 2017 via mobile

All in all really worth being recommended! + excellent location with a lot of places around for food, drinks & entertainment + nice and clean rooms + very friendly personell - restaurant is quite expensiveMore

Thank TobiasFM
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded 2 August 2017

Dear Tobias, What a pleasure it is to read your review, many thanks for the kind words. We're happy to see that you liked the location as well as the rooms and - most importantly - our staff. We hope to be able to welcome...More

Reviewed 29 July 2017 via mobile

The Hotel is well situated in the high end shopping district of Brussels, close to the Metro. It is in a large tower which, because there are few other tall buildings around, affords great views of the city. Check-in was efficient and friendly. The room...More

Thank IstanbulAddicted
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded 2 August 2017

Dear, What a pleasure it is reading your review, many thanks for your kind words. We're very happy to see that you have enjoyed your stay and that you liked the location as well as our services. Should you planning your next trip to Brusselsn...More

Reviewed 29 July 2017

So we booked a deluxe room I was with my eleven year old son. I was kept awake most of night by a constant buzzing outside door every three mins, I got used to counting it in!, as my son can sleep through anything I...More

Review collected in partnership with this hotel
Thank 747ferguss
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded 2 August 2017

Dear Fergus, Many thanks for having taken the time to write down your comments. Customer feedback is of paramount to us so we highly appreciate your feedback. That's why we're very disappointed to see that your stay didn't live up to your expectations. Please accept...More

Reviewed 29 July 2017

Amazingly good hotel. Lovely corner room. Too small area for the wc, though. Very surprised that The Restaurant was closed during what must be high season for tourists. The consierge had a break, and nobody else in the reception could help us find another restaurant......More

Review collected in partnership with this hotel
Thank HelleEspensen
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded 2 August 2017

Dear Helle, Many thanks for having shared your feedback. It's a pleasure to see that you have enjoyed your stay. Thank you as well for your comments on the restaurant and our service, it's a pity to hear this and we apologize for the inconveniences...More

Reviewed 28 July 2017

Was in Brussels for a business trip. Was struck by the simplicity of the name "The Hotel". Got a room on the 12th Floor, not very big but decent enough. Lack of charging outlets and had to use a strip to charge all my doodads....More

Thank Mark_39018
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded 2 August 2017

Dear Mark, Many thanks for having shared your detailed feedback. It's an absolute pleasure to see that you have enjoyed your stay and that you liked the name - that's always nice to hear! Thank you as well for your comment on charging outlets, we'll...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 145 - US$ 328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 145 - US$ 328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
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Traveller (1200)
Room & Suite (778)
Dining (162)
Pool & Beach (9)
Amenities (36)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
cheza25
7 November 2017|
Answer
Response from Sergio D | Reviewed this property |
The panorama lounge is for some of the rooms that you have acess in the 24 floor Try your room key in the elevator Its free
0
Votes
Google Translation
Nanadoreen
13 March 2017|
Answer
Response from HotelBrusselsManager | Property representative |
Dear Mrs. McKeown, Thanks for your message, it's a pleasure to see you'll be staying with us in April! What we suggest to do is take the airport train to Brussels South/Midi and take either a taxi from there (+/- 4 min) or... More
1
Vote
Google Translation
Nigel W
7 September 2016|
AnswerShow all 8 answers
Response from HotelBrusselsManager | Property representative |
For security reasons, most windows cannot be opened, but we do have several guest floors where the window can be opened at reduced capacity. Please, ask our front office staff upon check-in or even better, mention it when... More
0
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Room Tips
"Definitely ask for a room on a high floor, we were at the top and got phenomenal views"
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"Try to get a room at the upper part of the hotel with a nice view over the city"
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"High floor rooms with super views"
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"Be sure to get a room with a view!"
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